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    Business

    • 9780814420270 Corporate University Handbook
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      Corporate University Handbook

      $24.95

      Motorola. Sun Microsystems. Charles Schwab. Toyota. These global business leaders have bred excellence through innovative executive and management development organizations that go well beyond traditional job training. Known as corporate universities, these entities are essentially strategic partners of their sponsoring companies. Often working in conjunction with traditional educational institutions, they boast cream-of-the-crop faculty from the academic and business communities. Once the province of only the largest corporations, corporate universities are fast becoming the standard at smaller companies as well. This comprehensive handbook is a valuable resource for companies of all sizes who are considering (or already developing) enhanced professional learning programs. Featuring contributions from experts at ten different corporate universities, academic institutions, and consulting firms, the book addresses the three major components of corporate university success: organization, content, and processes. From structural and financial models to the role of technology, from curriculum development to evaluation approaches and measuring ROI, here is a wealth of information on this major development in professional education.

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    • 9780814471517 Performance Appraisal Question And Answer Book
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      Performance Appraisal Question And Answer Book

      $18.99

      Most managers hate conducting performance appraisal discussions. What’s worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common — and most difficult — questions about this vitally important but often misunderstood and misused tool, including: * How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me? * Which is more important — the results the person achieved or the way she went about doing the job? * Is there such a thing as a perfect performance appraisal form? Many of the answers include a Hot Tip or Red Flag: a note to the reader making a particularly insightful suggestion. This book helps supervisors and HR professionals ease the pain of performance appraisal and use the process effectively.

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    • 9780814471050 Voice Power : Using Your Voice To Captivate
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      Voice Power : Using Your Voice To Captivate, Persuade, And Command Attentio

      $18.99

      Ever wonder what makes us buy from a certain salesperson or prefer one TV news announcer over another? In each case, a human voice is subtly captivating our ear and commanding our attention. Now celebrity voice coach Renee Grant-Williams reveals the trade secrets behind those persuasive voices and shows readers how to apply positive vocal techniques to business and personal situations. Much more than a guide to proper breathing or voice projection, this is a life-altering “owner’s manual” to unleashing and directing the powers of communication within one’s speaking voice. By exploring the rich connections between singing and speaking, Grant-Williams helps readers: * Evaluate their “VoicePower” quotients * Literally breathe new life into their voices * Tap the amazing power of consonants–and silence * Deliver sales pitches virtually guaranteed to sell * Turn a voice mail message (incoming or outgoing) into a personal calling card * Become more confident, persuasive presenters and public speakers.

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    • 9780787960759 5 Dysfuncions Of A Team
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      5 Dysfuncions Of A Team

      $27.00

      In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams.

      Kathryn Petersen, Decision Tech’s CEO, faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? Lencioni’s utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight.

      Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders.

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      God And Business

      $53.73

      SKU (ISBN): 9781931232272ISBN10: 193123227XRobert RichardsBinding: Cloth TextPublished: February 2002Publisher: Xulon Press Print On Demand Product

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    • 9780814471234 Emotional Intelligence Activity Book
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      Emotional Intelligence Activity Book

      $39.99

      We’ve all heard of “IQ”…but what’s “EQ?” It’s “Emotional Quotient” (aka Emotional Intelligence), and experts say that EQ is a greater predictor of success at work than IQ. Companies are increasingly looking for ways to motivate and develop their employees’ emotional intelligence. This book presents trainers and coaches with 50 innovative exercises to be used for either individuals or groups. The activities found in the book are grouped according to the various core competencies associated with Emotional Intelligence: * Self-Awareness and Control: an awareness of one’s values, emotions, skills, and drives, and the ability to control one’s emotional responses * Empathy: an understanding of how others perceive situations * Social Expertness: the ability to build relationships based on an assumption of human equality * Mastery of Vision: the development and communication of a personal philosophy The book also includes suggested training combinations and coaching tips.

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    • 9780881131123 Negocios Y La Biblia - (Spanish)
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      Negocios Y La Biblia – (Spanish)

      $15.99

      Una guia completa de principios biblicos para hombres y mujeres de nego-cios.

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    • 9780881135589 21 Cualidades Indispensables D - (Spanish)
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      21 Cualidades Indispensables D – (Spanish)

      $14.99

      Este libro habla directamente al corazon de los lideres. El autor John Maxwell analiza el proceso de desarrollo de lideres y le provee al lector los puntos clave y practicos para el desarrollo de los mismos.

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    • 9780877849735 Transforming Vision
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      Transforming Vision

      $29.99

      Science, technology and economic growth motivate our socity. Each is carried on with a little regard for Christian concerns. Brian Walsh and Richard Middleton yearn for change. They long to see Christianity penetrate the structures of society, reforming and remolding our culturre. From scholarship in the universities to politics, business and family life, the Christian vision can transform our world. To stimulate such change the authors analyze our troubled age, show us how it got that way and suggest a solution. Their clear presentatioin of a Christian world view forms the basis of their hope.

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    • 9780877845706 Excellence In Leadership
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      Excellence In Leadership

      $23.99

      Sick of secular management strategies? White offers an alternative with a look at the model Nehemiah provides for present and future leaders.

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    • 9780814470299 Action Tools For Effective Managers
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      Action Tools For Effective Managers

      $18.95

      All day long, managers deal with one challenge or another: complaints from staff, delegating work no one wants to do, jealousy and hurt feelings, performance reviews, even “small” problems like telephone abuse. It’s exhausting! This book gives time-pressed managers succinct, pragmatic tools for taking action instantly on more than 65 common problems. For each problem, the book presents: 1. A brief case study that demonstrates the on-the-job problem in clear, human terms that anyone can relate to 2. Insightful analysis of the case study, explaining the issues that need to be addressed 3. Specific tools that help solve the situation, including step-by-step guidelines, checklists, standard procedures…and lots of practical advice.

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    • 9780814437094 How You Play The Game
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      How You Play The Game

      $24.99

      This is a story of passion and commitment and faith-qualities that drove one working-class kid to not only build a sports empire, but also to change the way the entire sports industry has done business. In How You Play the Game, Jerry Colangelo, in his own words, tells how he emerged from the tough streets of Chicago Heights as a high school and college sports star-how he helped create and build the Chicago Bulls-at a time when the NBA was a second-tier professional league, and two basketball teams had already failed in the Windy City-how he moved to Arizona and started the Phoenix Suns, an organization that fought its way to become the ninth richest franchise in all of sports-and how he then began baseball’s newest team, the Arizona Diamondbacks. This is a tale of determination, faith, and, most assuredly, good timing and good luck. In truth, this isn’t one story-but many. Jerry weaves together a lifetime of great moments in sports and tense times in business. Peppered with stories about players and coaches, including Charles Barkley and Connie Hawkins, Red Holzman, and Buck Showalter, as well as owners, general managers, investors, reporters, and more, How You Play the Game is truly an insider’s look at the sports world. Mr. Colangelo’s 30-year history mirrors the evolution of sports to the global marketing and media mega-industry it is today.

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    • 9780785274551 Untapped Potential : Turning Ordinary People Into Extraordinary Performers
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      Untapped Potential : Turning Ordinary People Into Extraordinary Performers

      $19.99

      Entrepreneurial gurus tell you how to “build success.” What they don’t tell you is—you may be building on shifting sands. Lannom’s approach to success is grounded on a solid foundation: God, the Rock. If you yearn to achieve great things in your home, church, or workplace, Lannom offers the Bible-based keys to make it happen!

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    • 9780764550614 Success For Dummies
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      Success For Dummies

      $19.99

      SKU (ISBN): 9780764550614ISBN10: 0764550616Zig ZiglarBinding: Trade PaperPublished: March 1998For DummiesPublisher: Jossey-Bass, Inc./Wiley Print On Demand Product

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    • 9780806637198 Corporate Person : The Nature Of Volunteer Boards
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      Corporate Person : The Nature Of Volunteer Boards, Their Culture, And Corpo (Lar

      $23.33

      No volunteer board is exactly alike. Everyone has its own corporate personality and collective culture. Yet, each board is formed by people who come together to envision, think, act, and speak with a common mission, and so grow and work together for the good of the community. It is for those people that this book is intended.

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    • 9780881134131 Actitud De Vencedor - (Spanish)
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      Actitud De Vencedor – (Spanish)

      $16.99

      240 Paginas

      Additional Info
      Aprenda a adoptar una actitud de vencedor para resolver las dificultades de la vida.

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    • 9780814473092 Complete Human Resources Writing Guide
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      Complete Human Resources Writing Guide

      $55.00

      Letters, forms, policies, evaluations, and handbooks–these are just a few of the documents that HR professionals produce every day. And it’s not just the quantity that counts, it’s the clarity and accuracy of the communications that are key. Here’s the first writing manual designed especially for HR professionals. It combines clear, complete, how-to-do-it guidelines on writing with more than 100 actual samples of HR documents. Readers discover how to: * master the 7 stages of writing, from outline to revision * avoid employee and legal problems that can arise from poorly written communications * overcome “”blank page syndrome”” * save time and effort * make every document achieve its purpose.

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    • 9780814420058 Complete Guide To Performance Appraisal
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      Complete Guide To Performance Appraisal

      $55.50

      A good appraisal system can serve as an effective structure for culture change within an organization — and it can help ease one of every manager’s most dreaded duties. Now, based on 25 years of experience, Dick Grote gives readers everything they need to make the process work well, including: * what an ideal system looks like * the available options and approaches * how to evaluate performance, write a fair appraisal, and conduct the actual appraisal discussion * how to create a system from scratch or optimize the one already in place * critical issues that must be considered, including employee development, pay, and legal concerns * emerging trends that influence the process — such as 360-degree feedback, teams, the use of software * actual appraisal forms from 12 companies, as well as scripts, diagrams, checklists, worksheets, flow charts, and sample policies

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    • 9780814478868 Danger In The Comfort Zone
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      Danger In The Comfort Zone

      $18.99

      Since the original publication of this important and controversial book, it has stirred up business thinkers everywhere. Now this landmark work has been updated and expanded — with five all-new chapters — to meet today’s continuing challenges to the nation’s productivity and morale. Danger in the Comfort Zone examines the phenomenon of the “entitlement” mentality in the American workforce — people’s preoccupation with their rewards rather than their responsibilities. Bardwick describes three basic mindsets and shows the effect of each on individuals and their organizations: * Entitlement — people feel entitled to rewards and lethargic about having to earn them; motivation and job satisfaction are low * Fear — people are paralyzed; the threat of layoffs makes them focus on protecting their jobs rather than doing them well * Earning — people are energized by challenge; they know their accomplishments will be noticed — and rewarded In this paperback edition, Bardwick points out that although the “fear” element has undoubtedly grown in the last few years, the entitlement attitude is still firmly entrenched at all levels. She offers additional chapters with new, specific techniques for pulling people out of the quagmire of fear and complacency, and igniting them with the energy of true earning.

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    • 9780814417089 Voices Of Diversity
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      Voices Of Diversity

      $18.95

      The ideal of a harmonious and diverse workplace has been given much lip service, but the daily realities of working with people who are not like you have proven to be difficult. Featuring “voices” (actual comments from members of diverse groups), this book reveals how individuals feel about their treatment and their relationships on the job. By listening to the “voices,” readers will learn to understand what it means to be “the other” and so improve communication, morale, and productivity. The range covered is extraordinary: African-Americans, Asian-Americans, Latinos, recent immigrants, disabled workers, gays and lesbians, young and old workers, women, white males. For each group, the book provides: (1) background on the culture and values of that group (2) honest comments from members of the group and a synthesis of the group’s most common problems (3) typical scenarios where supervisors and co-workers from diverse groups often hit communication barriers (4) explanations of what went wrong in each situation and how to correct it Many people want to communicate with others, but don’t know how. Voices will help them understand diversity not as an academic concept, but as a human reality.

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    • 9780840743770 Winning Attitude : Your Key To Personal Success
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      Winning Attitude : Your Key To Personal Success

      $17.99

      John Maxwell not only discovered the winning attitude, but he has also experienced the incredible difference it makes. Today he speaks extensively across the United States at business meetings and conferences on the issues of leadership.

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    • 9780814476178 Social Style Management Style
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      Social Style Management Style

      $19.99

      What is social style, and how can you make it work for you in a business situation? Your success at any management level depends largely on your ability to deal with other people. In this business-oriented approach to interpersonal relationships, management experts Robert Bolton and Dorothy Grover Bolton show you how to assess various behavior patterns and how to use that knowledge to capitalize on your strengths, minimize your weaknesses, and get the results you want from others. Are you predominantly an Amiable, an Analytical, an Expressive, or a Driver? Nearly everyone, according to Boltons’ extensive research, uses on of the four basic social styles more often than the others. No style is better than any other, but each does bring with it a unique pattern of strengths and weaknesses. This book shows you not only how to recognize your particular style but also how to use that knowledge to manage others more effectively, set appropriate life goals and career paths, plan a sound self-improvement plan, increase your creativity, and more. Te best managers, claim the Boltons, excel at being what they are rather than at trying to be what they are not. If you feel that your effectiveness at work could be increased by better interpersonal skills but are tired of theories that want you to overhaul yourself to fit some uncomfortable, impersonal “”management style,”” then let Social Style/Management Style improve your dealings with others and still let you be yourself.

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