Business
Showing 251–300 of 597 resultsSorted by latest
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My Fathers Business
$15.99Established author, successful businessman, international speaker, and pastor Peter Tsukahira writes with zeal and compassion to help believers understand the importance of ministry in the marketplace. This timely book is written for believers who find themselves in the business world.
The reader will learn: Practical guidelines to achieve success in a calling to the marketplace.
Insights from a pastor and congregational founder who was an executive in a multinational computer company.
Prophetic Bible teaching integrated with practical advice based on personal experiences.
To focus on the power and importance of developing godly character in the marketplace.
About the spiritual blessings and rewards that come when one does business in God’s way.
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Facilitators Fieldbook 3rd Edition
$49.99The Facilitator’s Fieldbook has long been the go-to resource for novice and experienced facilitators alike. The book gives managers, trainers, and group leaders in any industry the step-by-step procedures, checklists, guidelines, samples, and templates they need to make any group work like a well-oiled machine. Comprehensive and practical, The Facilitator’s Fieldbook covers all the key areas including establishing ground rules; planning meetings and agendas; brain storming; resolving conflict; making decisions; and helping groups optimize their time. The completely revised third edition also provides new team-building exercises, as well as updated information on virtual meetings, mediation, strategic planning, and much more. Readers will find tips on maintaining the tone and flow of meetings, and guidelines for determining when to delegate projects to individuals rather than assembling a group. Getting people to function together productively can be a challenge. With The Facilitator’s Fieldbook, readers have the tools and knowledge they need to rise to the occasion.
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108 Skills Of Natural Born Leaders
$18.95Some people appear to be “natural born leaders.” But are they literally born that way? Or have they been taught, coached, rewarded, and reinforced in ways that enable them to be leaders? According to The 108 Skills of Natural Born Leaders, no one is born a leader. But everyone has the natural born capacity to lead. We label people “”natural born leaders”” because they consistently and frequently model qualities that inspire others to commit to their direction. This book identifies the skill set that causes others to see people as natural born leaders, helps readers assess their current level of these skills, and coaches readers to master their weak areas. Readers will learn: * Foundation skills, including self-awareness and the ability to establish rapport * Direction skills, including the ability to set a course and develop others as leaders * Willing follower skills, including the ability to influence others and create a motivating environment.
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Derailed : Five Lessons Learned From Catastrophic Failures Of Leadership
$18.99What causes a leader to fail? What can we learn from those who have fallen? How do we avoid failure of our own?
These are just a few of the questions answered in Derailed: 5 Lessons Learned from Catastrophic Failures of Leadership, a book for leaders and aspiring leaders of all levels by Tim Irwin, Ph.D. Derailed chronicles the collapse of six high-profile CEOs, the factors that drove their downfalls, and the lessons that we can learn to stay on track and avoid derailing our own lives and careers.
The story of the fallen CEO has become a cultural fixture: veering off course with the force of a train careening off its tracks, leaving fiery wreckage and devastating injury throughout the organization. These executives are often the smartest and most respected individuals in their industries, with glittering resumes and histories of successful leadership. Yet they astonish us by driving the train dramatically off course, blinded by unchecked power and arrogance.
Dr. Tim Irwin believes that these leaders suffer from failures of character that are common to each of us–even the most capable individuals. Deficits in authenticity, humility, self-management, and courage become more dangerous as we take on more leadership, and can cause us to ignore glaring signals that might otherwise save us from catastrophic demise. Derailed profiles the collapse of six high-profile CEOs (Robert Nardelli – Home Depot, Carly Fiorina – HP, Durk Jager – Proctor and Gamble, Steven Heyer – Starwood Hotels, Frank Raines – Fannie Mae, Dick Fuld – Lehman Brothers) and the factors that drove their downfalls, finding that derailment actually happens long before the crash and can be avoided. Derailed explains the character qualities that are essential for successful leadership and how to cultivate them so that we can avoid being derailed.
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Communications Skills For Project Managers
$19.99According to the Project Management Institute, over 80 percent of a project manager’s job is communication-yet most project management books hardly discuss it. Communications Skills for Project Managers provides practical advice and strategies for ensuring success, even in the face of shifting organizational priorities, constantly evolving expectations, and leadership turnover. This important guidebook gives readers the skills they need to keep everyone in the loop. Readers will find out how they can: * keep those on the project team-as well as upper management-involved and informed * establish a plan for communication * effectively present to stakeholders * compete with other initiatives within the organization * convey reasons for change * and more Even a project that is brought in on time and on budget can be considered a failure if those outside a project team haven’t been kept informed. This book provides readers with the skills they need for ensured project success, every time.
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7 Hidden Reasons Employees Leave
$19.95People are four times more likely to leave a job because of something going on in the office than for an outside opportunity. Yet most managers blame employee turnover on the lure of other companies. . . even when the real factors are well within their control. Based on research performed by the prestigious Saratoga Institute, The 7 Hidden Reasons Employees Leave provides readers with real solutions for the costly problem of employee turnover. Now incorporating the results of the author’s “Decision to Leave” post-exit survey, the second edition features new research in employee engagement as well as innovative best practices for engaging and retaining in a down economy. Readers will learn how to align employee expectations with the realities of the position, avoid job-person mismatches, and provide feedback and coaching that breed employee confidence. The book examines factors such as manager relationships, lack of trust in senior leadership, company culture and integrity, salary and benefits, and more-revealing what can be done to hold on to the people who provide the most value to the organization.
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Life On The Wire
$17.99Imbalance is natural.
The key is to make it purposeful.
In Life on the Wire, New York Times best-selling author Todd Duncan challenges the status quo in search of a better, smarter way to work and live. He profiles several people striking out to find “balance.” You’ll meet an entrepreneur, a bartender, and an accountant, among others. You’ll hear their stories, their challenges, their insights, and the critical lessons they learned. Duncan contends the last thing we need amid life’s inherent imbalance is another attempt at a how-to formula for perfect balancea*equal parts work and life. In fact, he argues that such a holy grail does not exist. Instead, he has issued a more pragmatic formula he calls purposeful imbalance: the process of purposefully leaning toward work without sacrificing life and purposefully leaning toward life without damaging your career. It is precisely the way a tight-rope walker makes his way across a one-inch rope without falling.
“I’ve always believed that when you’re at work, you should work hard, and when you’re at home, you should play hard. That’s easy to say, but for a lot of people it’s hard to do.
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Giants In The Marketplace Davids In The Pew
$19.99Welcome to destiny. Yours.
Whether you feel destined to change the world or not, it is possible. If you’ve tried and failed, succeeded here and there, or never even given it a shot – that doesn’t matter. What counts is knowing there is a path which leads from wherever you are, smack into the inspired future you dream of. Some call it Road of Destiny.
Finding destiny changes everything.
But when you do, beware! Opposition also turns up. There are roadblocks, giants and unexpected setbacks guarding the way. That’s when things get interesting. While God has made special provision to give his kids an edge in life’s battles – and to accomplish great things – too often we miss the mark despite help. Why? Fortunately, with a few well-combined secrets all that can change. And when you partner with God, so will the world.
As you enjoy a story-like experience, you’ll discover:
* Secrets to knowing your true identity and special assignment from God
* How to partner with God to do what is otherwise impossible
* Why all believers are potential thought leaders, problem solvers and difference makers
* Four strategies which help any Christian accomplish greater things
* An interesting truth about church as we know it that changes everything
* How to hear God more clearly
* And much more …Add to cartin stock within 3-5 days of online purchase
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Trump The Best Real Estate Advice I Ever Received
$17.99Donald Trump has gathered in one book the best advice on real estate from the brightest and most experienced people…
“Don’t try to take the last penny off the table; make sure that the people who buy from you also make money. If not, they won’t buy from you again.” -Michael Shvo, Founder of the Shvo Group and “the most successful young real estate broker in New York”
“Mom said, ‘If you don’t have big breasts, put ribbons in your pigtails.’ Good salesmanship is nothing more than maximizing the positive and minimizing the negative. Although your competition might offer something you can’t match, that doesn’t matter. What matters is that you identify and play up what you’ve got.” -Barbara Corcoran, Founder of the Corcoran Group, New York City’s leading real estate company
“Real estate can be so much fun you almost feel guilty earning money at it!” -Monda Bassil, President of Prestigious Properties of New York
“When you sell real estate, pay tax only if you want, when you want, and in the amount you decide.” -Gary Gorman, Founder of 1031 Exchange Experts, LLC, and author of Exchanging UP!
“Whether it is a real estate deal or any other venture, the key is to find something you enjoy doing, and then do it better than anyone else-because success comes easier to people who follow their passion.” -Donald Trump, J r., Executive Vice President of Development and Acquisitions for The Trump Organization
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Small Business Guide To Government Contracts
$27.99Each year, the federal government awards billions of dollars in small-business contracts. It’s both the lifeblood of hundreds of thousands of companies and a quagmire of red tape. One misstep can result in hefty fines, cancelled contracts-even jail time. The Small-Business Guide to Government Contracts puts a wealth of specialized legal counsel at readers’ fingertips. It’s the one book that looks beyond winning a piece of the $500 billion pie and concentrates on the crucial but complex Federal Acquisition Regulation (FAR) and other rules required for keeping the contract alive and avoiding penalties. Clear answers to the most important compliance questions are inside, including: * Is a small business really small? * Who is eligible for the HUBZone, 8(a), SDVO or WOSB programs? * What salaries and benefits must be offered? * What ethical requirements must be followed? * When does affiliation become a liability? No one can afford to be lax with the rules or too harried to heed them. This book helps contractors meet their compliance obligations-and keep the pipeline flowing.
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Upside Down In America
$18.73“If you are ‘upside down’ and/or facing foreclosure of your home, life can seem like a runaway train careening toward disaster. During the process of completing this book, I noticed the laws are changing rapidly. But real options are open to you-and it’s time you knew them……
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Best Practices For Effective Boards
$16.99A local pastor.
A long-standing member of not-for-profit board.
A former president of a university.
These three authors share their wisdom and experiences from decades of board leadership. With specific areas of expertise, they bring 3 distinctive voices and perspectives to the 12 essential principles every leader needs to develop and maintain a healthy governing board.
Best Practices for Effective Boards challenges your board to become the most effective, God-honoring body to ever serve your organization. Regardless of the size of your board or the organizations that you serve, you can benefit from the principles outlined in this book. The starting point is clear and the path is systematically laid before you, helping to transform your vision, strategy, and future. No matter where you start, you can develop your board into a strong and effective body working toward a future of growth and development.
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Mapa De Mi Sueno – (Spanish)
$16.99Un acompanante interactivo repleto de aplicaciones practicas y espacio para escribir para el descubrimiento personal, El mapa de mi sueno llena de poder a los sonadores a fin de aclarar y alcanzar su gran meta audaz.
La mayoria de la gente con la que se encuentra John Maxwell tiene un sueno. Algunos describen su sueno con gran entusiasmo y detalle. Otros se muestran reacios, casi avergonzados de hablar de ello. Independientemente de su celo o temor, la misma pregunta impulsa a cada persona que tiene un sueno: ?Lo podre alcanzar?
Tristemente, la mayoria de la gente no tiene idea de lo viable que su sueno es. Espera alcanzarlo, pero la esperanza no es una estrategia. Lo que la gente necesita es una manera de poner a prueba su sueno.Disenado especificamente para complementar !Vive tu sueno!, El mapa de mi sueno conduce a los lectores a traves del proceso de aclarar su sueno y encontrar el camino para alcanzarlo.
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Struggle To Succeed
$15.61Struggle to Succeed is designed to share with the reader that regardless of the obstacles one encounters, one must be motivated, have determination, drive and the desire to pursue and achieve your personal goals/ objectives in a positive and upbeat manner.
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High Tech High Touch Customer Service
$19.99In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment-lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind loyal customer base that allows you to survive-and thrive. And High-Tech, High-Touch Customer Service spells out surefire strategies for success in a clear, entertaining, and practical way. Discover: * Six major customer trends and what they mean for your business * Eight unbreakable rules for social media customer service * How to effectively address online complainers and saboteurs on Yelp, Twitter, TripAdvisor, and other forums for user generated content * The rising power of self-service-and how to design it properly * How to build a company culture that breeds stellar customer service High-Tech, High-Touch Customer Service reveals inside secrets of wildly successful customer service initiatives, from Internet startups to venerable brands, and shows how companies of every stripe can turn casual customers into fervent supporters who will spread the word far and wide-online and off.
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21st Century Keys To Employment
$44.98This book is the result of 14 years working directly with people who have lost jobs, homes, financial freedom, and hope. “21st Century Keys to Employment” will guide you through the steps necessary to stand out from the competition to land that next job!
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Trainers Tool Kit Second Edition
$18.95The Trainer’s Tool Kit has long been a valued guide for trainers and managers in need of a quick refresher. Now completely updated with hundreds of ready-to-use techniques, the book is still the perfect resource for new trainers, managers who are suddenly asked to train, and training professionals in need of a quick refresher. Comprehensive and arranged in an easy-reference format, The Trainer’s Tool Kit, Second Edition, supplies instant guidance specifically designed to make any training task easier and more efficient. The book gives you concise, easy-to-digest nuggets of information you can put to use even at a moment’s notice. You’ll find here’s-how-to-do-it information on need-to-know training topics including: * the principles of learning * budgeting for training * when to use case studies * handling difficult participants * icebreakers * facilitation tips * flipchart do’s and don’ts * learning contracts * overcoming resistance * rewards and recognition Now even easier to use, completely updated, and containing all the practical information included in the first edition, the book also includes expanded coverage of retention programs such as mentoring and career and succession planning. Taking a fresh look at a broad range of ideas, The Trainer’s Tool Kit, Second Edition, shows how to achieve significant performance improvements through effective training.
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21st Century Keys To Employment
$28.73This book is the result of 14 years working directly with people who have lost jobs, homes, financial freedom, and hope. “21st Century Keys to Employment” will guide you through the steps necessary to stand out from the competition to land that next job!
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Work Matters : Lessons From Scripture
$23.99Adam and Eve worked. Jacob and Joseph worked. So did Ruth, David, Daniel, Jonah, Martha, Priscilla and Aquila, Paul – and most people in the Old and New Testaments. In Work Matters marketplace theology expert R. Paul Stevens revisits more than twenty biblical accounts – from Genesis to Revelation – exploring through them the theological meaning of every sort of work, manual or intellectual, domestic or commercial. Taken together, his short, pithy reflections on these well-known Bible passages add up to a comprehensive, Bible-based theology of work – one that will be equally useful for seminars, classes, Bible studies, and individuals seeking to grasp more fully the theological dimensions of their daily labor.
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Brand Real : How Smart Companies Live Their Brand Promise And Inspire Fierc
$18.95Companies are forever being more creative in their branding strategies, building identities ranging from the warm-and-fuzzy to the ultra-cool and edgy. But it seems that many of these enterprises forgot that a brand, at its heart, is a promise to deliver. If the brand experience does not live up to that promise, customers will take their business elsewhere. Brand Real is a business strategy guide for making a brand’s promise stand up at every customer touch point. Packed with proven, repeatable management practices, the book shows how to establish a clean brand architecture while avoiding the needless complexity that has tripped up many promising companies. Author Laurence Vincent presents cautionary tales of supposed brand superstars as well as instructive case studies of genuine brand giants like American Express, Apple, Cisco, Google, Qualcomm, Virgin, and others. Readers will learn how to connect the outward-facing elements of their brands-logos, advertising, imagery, communications-directly to the core elements of business strategy and forge a powerful and lasting connection with their customers.
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Secret Corruption : Multi Trillion Dollar Business Of Litigation In America
$19.98Americans are in revolt. Why? Injustice runs rampant. Court Street (America’s Legal System), a Trillion Dollar industry, is inundated by secret corruption. Pastor Scott Wallis, in the tradition of investigative journalists and social reformers such as Ida Tarbell, Woodward and Bernstein, and Martin Luther King, Jr., exposes it, and stands as a voice against this kind of litigation terrorism.
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Cambios Necesarios – (Spanish)
$15.99In Necessary Endings, Dr. Cloud demonstrates that, when done well, ‘necessary endings’ allow us to stop pain, foster growth, reach personal and business goals, and live better lives. When done poorly though, good opportunities are lost, and misery either remains or is repeated. While we all face these kinds of endings daily, Dr. Cloud finds that most of us fall in the latter category and don’t handle endings very well—and we need help. In this new book, Dr. Cloud draws on years of experience as an executive coach and therapist and offers a mixture of advice and anecdotes—all delivered in Cloud’s characteristically warm and empathic voice—that will do several things to address this need:
*Bring awareness to the necessity of endings in life, similar to what Cloud did with his extremely popular Boundaries series.
*Normalize the concept so that you can see it as a regular part of life.
*Help you see the need for endings in all facets of life, both personal and professional. *Show you why you have not been able to negotiate endings well.
*Show you how to do it and make it go well.
*Cast a vision for a better future, one where the pain of being stuck has ended, and there is space for good things.
*Help you understand the process of endings so that you can metabolize the lessons and experience and thereby not repeat themKnowing when and how to let go when something isn’t working—whether it’s a career choice, business venture, or personal relationship—is essential for happiness and success. In Necessary Endings, Dr. Cloud gives you the tools you need to begin pruning the bad and the broken from your life so the good may begin growing again.
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Secret Corruption : Multi-Trillion Dollar Business Of Litigation In America
$31.23Americans are in revolt. Why? Injustice runs rampant. Court Street (America’s Legal System), a Trillion Dollar industry, is inundated by secret corruption. Pastor Scott Wallis, in the tradition of investigative journalists and social reformers such as Ida Tarbell, Woodward and Bernstein, and Martin Luther King, Jr., exposes it, and stands as a voice against this kind of litigation terrorism.
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Quick Brainstorming Activities For Busy Managers
$19.99Contrary to popular opinion, brainstorming isn’t magic. Truly productive brainstorming sessions are dependent on the ability of the leader to create the right environment and let his or her people’s ideas flow. Filled with clear, concise guidance and quick, easily implemented techniques, this book provides supervisors, managers, and team leaders the fun, proven activities they need to get idea-packed brainstorming sessions started, and keep them going. Readers will discover how to: * Ask questions that provoke responses and inspire creativity * React to and record ideas in a way that encourages participants and prompts more input * Sort and categorize lengthy lists * Evaluate ideas * Prioritize the most useful concepts and expand on them * And more Containing sample dialogues, as well as resources for virtual team brainstorming, this indispensible book gives readers the activities they need to generate great ideas, fast.
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Rhinoceros Success : The Secret To Charging Full Speed Toward Every Opportu
$19.99An energetic, high-octane call to take com-mand of life with energy and optimism.
If you have ever thought I can do better. If you’ve ever felt the stirrings of rhino blood in your veins and felt your heart quicken at the scent of success, then you are ready to read Rhinoceros Success and get charging!Add to cartin stock within 3-5 days of online purchase
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Dave Ramseys Complete Guide To Money
$31.99If you’re looking for practical information to answer all you “How?” “What?” and “Why?” questions about money, this book is for you. Dave Ramsey’s Complete Guide to Money covers the A to Z of Dave’s money teaching, including how to budget, save, dump debt, and invest. You’ll also learn all about insurance, mortgage options, marketing, bargain hunting and the most important element of all-giving.
Topics Covered: Super Saving, Relating With Money, Cash Flow Planning, Dumping Debt, Credit Sharks In Suits, Buyer Beware, Clause and Effect, That’s Not Good Enough, The Pinnacle Point, From Fruition To Tuition, Working In Your Strengths, Real Estate and
Mortgages, Give Like No One Else.Add to cartin stock within 3-5 days of online purchase
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Supply Chain Excellence
$39.99To keep your sales, manufacturing, distribution, and inventory moving in perfect synchronization, you need a flawless, repeatable supply chain improvement approach that maximizes process efficiency, eliminates dysfunction, and aligns disparate organizations-globally. Supply Chain Excellence, ahead of the curve in its original edition, again breaks new ground with a highly compressed timeline for using the SCOR (Supply Chain Operations Reference) framework to plan and execute supply chain improvement. In addition to the value chain processes of DCOR and CCOR, the book is now adapted for use in an SAP environment, in global enterprises, and by small businesses. Featuring examples and experience from roughly 100 projects, the completely updated third edition refines the use of the scorecard for better process analysis; extends the approach to encompass implementation and strategy; and quantifies the financial value of supply chain improvement to demonstrate its importance in achieving lasting competitive advantage.
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Resolving Conflicts On The Job Second Edition
$14.99Conflict, misunderstandings, and contrary points of view are all a part of the workplace — and employees who can’t effectively deal with these differences may be stunting their career growth. Now, in a newly updated second edition, Resolving Conflicts on the Job gives succinct and clear guidelines for dealing with conflict on both interpersonal and organizational levels. The book explains proven methods for resolving differences and suggests specific techniques that aid in: * giving and receiving criticism * handling disputes at different levels of an organization * resolving disagreements within a team * managing different personality types Completely updated with a new chapter on keeping cool in a conflict and exercises to determine whether disagreements are constructive, this timeless guide will enable managers to lead their teams without starting an argument.
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Lead With Purpose
$18.95Ask any leader: What would you give to have an entire company full of committed employees willing to go the extra mile? For all your people to work together as a unified force, knowing exactly what they do, and why they do it? Featuring illuminating stories, interviews, and profiles of leaders from a variety of fields, Lead with Purpose shows readers how to take their organizations to the next level with renewed focus and improved direction. The book gives readers practical tips and techniques to: * Instill a sense of ownership * Ensure that organizational purpose is understood and acted upon * Encourage resourcefulness and flexibility * Communicate a narrative that will drive the organization * Harness creativity and the desire to succeed * Transform a shared vision into real results * Develop the next generation of leaders It’s a leader’s job to provide his people’s work with meaning. Lead with Purpose shows you how it’s done.
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Ventas 101 – (Spanish)
$11.99Aqui, en un pequeno, compacto y conciso formato estan los fundamentos de como persuadir a mas personas, mas eficazmente, con mas etica y con mayor frecuencia. Ziglar se basa en sus mas importantes experiencias de ventas y muestra que mientras los principios basicos de las ventas permanecen estaticos, quienes se dedican a las ventas deben seguir aprendiendo, viviendo y mirando: aprendiendo desde el pasado pero sin quedarse a vivir alli; viviendo en el presente aferrandose a cada segundo de cada dia; y mirando al futuro con esperanza, optimismo y educacion. Los consejos que se exponen no solo mantendran felices a sus clientes y aumentaran sus ingresos, sino que tambien le ensenaran ideas y fundamentos que mejoraran su calidad de vida, que es lo mas importante. Contenido extraido de Zig Ziglar Ventas.
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Equipo 101 – (Spanish)
$11.99Otro gran librito repleto de sabiduria e instruccion para anadir a la exitosa serie Maxwell 101.
John C. Maxwell cree que “trabajar en equipo se encuentra en el corazon de los grandes logros”. La pregunta no es si los equipos tienen valor. La pregunta es si nosotros reconocemos ese hecho y nos convertimos en mejores trabajadores en equipo. En Equipo 101, Maxwell hace uso de la sabiduria sobre liderazgo de sus libros Las 17 leyes incuestionables del trabajo en equipo, El talento nunca es suficiente, Desarrolle los lideres que estan alrededor de usted, Lider de 360, Como ganarse a la gente, Las 21 leyes irrefutables del liderazgo y Las 17 cualidades esenciales de un jugador de equipo. Esta estrategia poderosa y concisa puede ayudar a lideres a crear un ambiente que produzca victoria y satisfaccion a todo el equipo.Add to cartin stock within 3-5 days of online purchase
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5 Niveles De Liderazgo – (Spanish)
$18.99One of the most established authorities on leadership writing today, John C. Maxwell speaks to over 350,000 people each year and his most popular topic is THE 5 LEVELS OF LEADERSHIP, which he now shares with readers.
The five levels include:
1. Position – People follow because they have to.
2. Permission – People follow because want to.
3. Production – People follow because of what you have done for the organization.
4. People Development – People follow because of what you have done for them personally.
5. Pinnacle – People follow because of who you are and what you represent.Through in-depth explanations and examples, Maxwell will describe each stage and show readers how they can move to the next level to become more influential, respected, and successful leaders.
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Harvesting Intangible Assets
$24.95Whether you call it “harvesting intangible assets” or “intellectual property management,” organizations must make the most of everything they have to offer if they want to remain competitive. Yet, the majority of companies are oblivious to the wealth of revenue-producing opportunities hiding just below the strategic surface. In this thought-provoking book, author Andrew J. Sherman shares insights and expertise gleaned from his work with some of the world’s leading companies who have capitalized on intellectual assets such as patents, trademarks, customer information, software codes, databases, business models, home-grown processes, and employee expertise. Featuring instructive examples from organizations including Proctor and Gamble, IBM, and Google, the book reveals how companies large or small can implement IP-driven growth and licensing strategies, foster a culture of innovation, turn R&D into revenue, and much more. Smart companies reap what they sow. This book gives readers the tools they need for a profitable harvest.
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360 Degree Leader
$21.99New York Times best-selling author John C. Maxwell shows anyone how to lead, regardless of their level in any organization. In his nearly thirty years of teaching leadership, John Maxwell has encountered this question again and again: How do I apply leadership principles if I’m not the boss? It’s a valid question that Maxwell answers in The 360 Degree Leader. You don’t have to be the main leader, asserts Maxwell, to make significant impact in your organization. Good leaders are not only capable of leading their followers but are also adept at leading their superiors and their peers. Debunking myths and shedding light on the challenges, John Maxwell offers specific principles for Leading Down, Leading Up, and Leading Across. 360-Degree Leaders can lead effectively, regardless of their position in an organization. By applying Maxwell’s principles, you can expand your influence and ultimately be a more valuable team member.
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Enemy Of Engagement
$21.95There are a lot of frustrated people in most workplaces today. We’re not talking about the incorrigible office grump or the permanent slacker. Instead, we’re referring to dedicated workers who are being prevented from achieving their peak potential by organizational obstacles. Better enabling these employees to succeed represents an untapped avenue for radically improving productivity. Packed with the latest research findings from the prestigious Hay Group, The Enemy of Engagement uncovers the hidden impediments to performance-excessive procedures, lack of resources, overly narrow roles, and more-and outlines best-practice solutions for eliminating them. This is not an insignificant issue facing businesses today. According to Hay Group’s study, depending on the industry, between one-third and one-half of employees report work conditions that keep them from being as productive as they could be. The Enemy of Engagement gives managers powerful new insights and research-based tools for ensuring their teams are both willing and able to make maximum contributions.
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Great By Choice
$29.99The new question
Ten years after the worldwide bestseller Good to Great, Jim Collins returns with another groundbreaking work, this time to ask: Why do some companies thrive in uncertainty, even chaos, and others do not? Based on nine years of research, buttressed by rigorous analysis and infused with engaging stories, Collins and his colleague, Morten Hansen, enumerate the principles for building a truly great enterprise in unpredictable, tumultuous, and fast-moving times.The new study
Great by Choice distinguishes itself from Collins’s prior work by its focus not just on performance, but also on the type of unstable environments faced by leaders today.With a team of more than twenty researchers, Collins and Hansen studied companies that rose to greatness-beating their industry indexes by a minimum of ten times over fifteen years-in environments characterized by big forces and rapid shifts that leaders could not predict or control. The research team then contrasted these “10X companies” to a carefully selected set of comparison companies that failed to achieve greatness in similarly extreme environments.
The new findings
The study results were full of provocative surprises. Such as:The best leaders were not more risk taking, more visionary, and more creative than the comparisons; they were more disciplined, more empirical, and more paranoid.
Innovation by itself turns out not to be the trump card in a chaotic and uncertain world; more important is the ability to scale innovation, to blend creativity with discipline.
Following the belief that leading in a “fast world” always requires “fast decisions” and “fast action” is a good way to get killed.
The great companies changed less in reaction to a radically changing world than the comparison companies.
The authors challenge conventional wisdom with thought-provoking, sticky, and supremely practical concepts. They include: 10Xers; the 20 Mile March; Fire Bullets, Then Cannonballs; Leading above the Death Line; Zoom Out, Then Zoom In; and the SMaC Recipe.Finally, in the last chapter, Collins and Hansen present their most provocative and original analysis: defining, quantifying, and studying the role of luck. The great companies and the leaders who built them were not luckier than the comparisons, but they did get a higher Return on Luck.
This book is classic Collins: contrarian, data-driven, and uplifting. He and Hansen show convincingly that, even in a chaotic and uncer
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Customer Service Management Training 101
$24.99Becoming a great customer service manager requires a mastery of skills beyond those needed by frontline employees. Filled with the same accessible, step-by-step guidance as Customer Service Training 101, this user-friendly book shows readers how to develop the skills they need to communicate, lead, train, motivate, and manage those employees responsible for customer satisfaction. Designed for new managers and veterans alike, Customer Service Management Training 101 covers essential topics, including: Planning and goal setting * Time management * Team development * Conflict resolution * Providing feedback * Monitoring performance * Conducting meetings * Managing challenges * Listening * Verbal, nonverbal, and written communication. Readers will learn to identify their personal management style, develop core leadership qualities, and efficiently focus on their own development as managers. Packed with checklists, “real world” practice lessons, and examples of the right and wrong ways to do things, this is the one book every customer service manager needs to thrive.
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Duct Tape Marketing Revised And Updated (Revised)
$18.99Duct Tape Marketing is the small business marketing road map – A collection of proven tools and tactics woven together in a step-by-step marketing system that shows small business owners exactly what to do to market and grow their businesses. This guide combines insights gained from over twenty years of successfully working, in the field, with real-life small businesses. There are no theoretical complexities presented in Duct Tape Marketing – just simple, effective and affordable marketing that sticks.
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Successful Local Broadcast Sales
$17.99For the right person, a career in media sales can be glamorous, rewarding, and lucrative. But without the right guidance, it can also be challenging. Author Paul Weyland has decades of experience working with local direct clients. Now, in Successful Local Broadcast Sales he shares his hard-won wisdom, showing television, radio, and cable salespeople how to get more sales. This invaluable resource gives readers the tools they need to: * get appointments * write great proposals and presentations * sell against other media like newspapers and the Internet * overcome rate resistance * close sales without alienating their clients * create genius creative without being a creative genius * calculate ROI for the client’s advertising dollar * land long-term contracts with local businesses * negotiate more effectively Honest, practical, and accessible, this is the one handbook that shows novice and veteran salespeople how to thrive-not just survive-in the media business.
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Zig Ziglar Ventas – (Spanish)
$16.99Lleno de consejos practicos y motivacion para todo profesional de ventas, Zig Ziglar Ventas es una completa guia de referencia para cualquier profesional en este campo.
Sirviendose de sus mas de cuarenta anos de experiencia en ventas, el experto motivador Zig Ziglar ofrece un caudal de informacion practica e inspiradora para triunfar en el acelerado mundo actual de ventas. El principal objetivo de Ziglar es ayudar a los profesionales de las ventas a persuadir a sus clientes de forma mas eficaz, etica y !con mayor frecuencia! En este estimulante libro, analiza:Donde, cuando y como hallar clientes potenciales
Como tratar con personas groseras, enojadas y de mal humor
Por que el 70% de las ventas se hacen entre 7:00 a. m. y 1:00 p. m.
Como manejan el estres los profesionales de mayores ventas
Como hacer un mejor uso del telefono.Add to cartin stock within 3-5 days of online purchase
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Managers Guide To Virtual Teams
$22.99With an increasing number employees working remotely, it is more difficult than ever to ensure that team members are working smoothly and productively together. A Manager’s Guide to Virtual Teams is a practical roadmap for bridging the logistical, cultural, and communication gaps that can prevent any virtual team from reaching its full potential. The book explores the four most critical elements to team success: * Trust and Accountability. Ten tips for creating trust within and across virtual teams * Communication. The particular challenges of the virtual world, especially in cross-cultural collaborations * Conflict Management. Examples, case scenarios, and resolution strategies * Deliverables. How virtual teams can get their work “out the door” faster and better A Manager’s Guide to Virtual Teams features the author’s proprietary Trust Wheel model, which includes powerful tools to help teams develop and ensure trust without face-to-face interaction. Filled with self-study exercises, activities, and advice based on the author’s 20 years’ consulting experience, this book can help any organization realize the promise of professionals working closely together-even if they’ve never met.
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Becoming An Exceptional Executive Coach
$32.99Coaching is more than simply learning a process and set of skills. Exceptional coaches draw on their professional experience, knowledge of organizationally relevant topics, strong helping skills, coaching-specific competencies, and most important, their ability to use their own intuition in the service of the client. Becoming an Exceptional Executive Coach is the first book that brings all of these elements together to guide readers in developing their own personal model of coaching. The book begins with the foundation for executive coaching: definitions, competencies, and topics. Readers will examine the core content areas crucial in any coach’s work, from engagement and goal setting to needs assessment, data gathering, feedback, and development planning-and then learn how to combine that knowledge with the unique perspective they bring to the table as individuals in order to achieve maximum coaching effectiveness. Each chapter includes a case study that brings the practice of coaching to life. Tools include charts, development plans, contracts, and more, plus ongoing discussion of the role of coaching in organizational contexts.
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Key To The C Suite
$18.95With budgets more stringent than ever, important purchasing decisions have moved up the ladder to the C-suite. These days, it is crucial for sales professionals to understand the financial metrics senior level executives use to make strategic buying decisions and be able to communicate the positive effect their products or services will have on a company’s financial statements. This book shows readers how to build a convincing business case and present it to C-level executives. Readers will discover how to: * Find key financial information on a prospect * Determine a corporation’s financial stability * Clearly define the value of the product or service they are selling * Calculate the value impact of their offerings in financial metrics Clarifying how sales packages fit into metrics such as return on asset, return on equity, operating costs, net profit, and earnings, this book reveals how readers can determine their product’s value as perceived by an organization’s ultimate decision makers, and unlock the door to greater sales.
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Outwitting The Devil
$21.18Napoleon Hill wrote this book in 1938, just after publication of his all-time bestseller, Think and Grow Rich. This powerful tale has never been published, considered too controversial by his family and friends.
Using his legendary ability to get to the root of human potential, Napoleon Hill digs deep to identify the greatest obstacles we face in reaching personal goals: fear, procrastination, anger, and jealousy, as tools of the Devil. These hidden methods of control can lead us to ruin, and Hill reveals the seven principles of good that will allow us to triumph over them and succeed.
Annotated and edited for a contemporary audience by Rich Dad, Poor Dad and Three Feet from Gold co-author Sharon Lechter, this book is profound, powerful, resonant, and rich with insight.
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AMA Handbook Of Business Documents
$19.95Your company’s identity, products, services, and strengths are all represented by its written communications. From business plans and sales presentations to newsletters and e-mail marketing, the way the company comes across on a page or screen can make the difference between big success and big trouble. The AMA Handbook of Business Documents takes the guesswork out of preparing firstclass written pieces of every type. Packed with dozens of sample documents and practical tips, this handy guide is everything you need to create: * Proposals * Memos * E-mails * Press releases * Collection letters * Speeches * Technical, research and lab reports * Sales letters * Policies and procedures * Warning letters * Announcements * And much more Suited equally to executives, entrepreneurs, managers, and administrative staff-anyone charged with putting a business’s intentions into words-The AMA Handbook of Business Documents is a versatile, powerful, and indispensable toolbox.
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