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Business

  • What Your Ceo Needs To Know About Sales Compensation

    $29.95

    The way a company designs its sales compensation program has a greater impact on behavior and results than any sales training, sales management method, or leadership message. Yet most senior executives fail to see the big picture, leading to fundamental misalignments between sales strategy and organizational goals. Featuring insightful interviews with Fortune 1000 C-level executives and real lessons from the field, this essential book reveals the tough questions leaders should be asking about how sales incentives drive the business. It provides valuable thought models and a Revenue Roadmap identifying the four major competency areas and 16 related disciplines that must connect for an organization to grow profitably. Last but not least, readers will find an interactive report card they can use to grade their own compensation plans. Sales compensation powers the performance of the entire business. What Your CEO Needs to Know about Sales Compensation casts a spotlight on how leaders at all levels can leverage the strategic power of incentives to reach the ultimate goals of their organization.

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  • My Fathers Business

    $15.99

    Established author, successful businessman, international speaker, and pastor Peter Tsukahira writes with zeal and compassion to help believers understand the importance of ministry in the marketplace. This timely book is written for believers who find themselves in the business world.

    The reader will learn: Practical guidelines to achieve success in a calling to the marketplace.

    Insights from a pastor and congregational founder who was an executive in a multinational computer company.

    Prophetic Bible teaching integrated with practical advice based on personal experiences.

    To focus on the power and importance of developing godly character in the marketplace.

    About the spiritual blessings and rewards that come when one does business in God’s way.

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  • 15 Invaluable Laws Of Growth (Large Type)

    $30.00

    Are there tried and true principles that are always certain to help a person grow? John Maxwell says the answer is yes. He has been passionate about personal development for over fifty years, and for the first time, he teaches everything he has gleaned about what it takes to reach our potential. In the way that only he can communicate, John teaches . . .

    *The Law of the Mirror: You Must See Value in Yourself to Add Value to Yourself
    *The Law of Awareness: You Must Know Yourself to Grow Yourself
    *The Law of Modeling: It’s Hard to Improve When You Have No One But Yourself to Follow
    *The Law of the Rubber Band: Growth Stops When You Lose the Tension Between Where You are and Where You Could Be
    *The Law of Contribution: Developing Yourself Enables You to Develop Others

    This third and final book in John Maxwell’s Laws series (following 2-million seller The 21 Irrefutable Laws of Leadership and The 17 Indisputable Laws of Teamwork) will help you become a lifelong learner whose potential keeps increasing and never gets “used up.”

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  • 108 Skills Of Natural Born Leaders

    $18.95

    Some people appear to be “natural born leaders.” But are they literally born that way? Or have they been taught, coached, rewarded, and reinforced in ways that enable them to be leaders? According to The 108 Skills of Natural Born Leaders, no one is born a leader. But everyone has the natural born capacity to lead. We label people “”natural born leaders”” because they consistently and frequently model qualities that inspire others to commit to their direction. This book identifies the skill set that causes others to see people as natural born leaders, helps readers assess their current level of these skills, and coaches readers to master their weak areas. Readers will learn: * Foundation skills, including self-awareness and the ability to establish rapport * Direction skills, including the ability to set a course and develop others as leaders * Willing follower skills, including the ability to influence others and create a motivating environment.

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  • Derailed : Five Lessons Learned From Catastrophic Failures Of Leadership

    $18.99

    What causes a leader to fail? What can we learn from those who have fallen? How do we avoid failure of our own?

    These are just a few of the questions answered in Derailed: 5 Lessons Learned from Catastrophic Failures of Leadership, a book for leaders and aspiring leaders of all levels by Tim Irwin, Ph.D. Derailed chronicles the collapse of six high-profile CEOs, the factors that drove their downfalls, and the lessons that we can learn to stay on track and avoid derailing our own lives and careers.

    The story of the fallen CEO has become a cultural fixture: veering off course with the force of a train careening off its tracks, leaving fiery wreckage and devastating injury throughout the organization. These executives are often the smartest and most respected individuals in their industries, with glittering resumes and histories of successful leadership. Yet they astonish us by driving the train dramatically off course, blinded by unchecked power and arrogance.

    Dr. Tim Irwin believes that these leaders suffer from failures of character that are common to each of us–even the most capable individuals. Deficits in authenticity, humility, self-management, and courage become more dangerous as we take on more leadership, and can cause us to ignore glaring signals that might otherwise save us from catastrophic demise. Derailed profiles the collapse of six high-profile CEOs (Robert Nardelli – Home Depot, Carly Fiorina – HP, Durk Jager – Proctor and Gamble, Steven Heyer – Starwood Hotels, Frank Raines – Fannie Mae, Dick Fuld – Lehman Brothers) and the factors that drove their downfalls, finding that derailment actually happens long before the crash and can be avoided. Derailed explains the character qualities that are essential for successful leadership and how to cultivate them so that we can avoid being derailed.

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  • 7 Hidden Reasons Employees Leave

    $19.95

    People are four times more likely to leave a job because of something going on in the office than for an outside opportunity. Yet most managers blame employee turnover on the lure of other companies. . . even when the real factors are well within their control. Based on research performed by the prestigious Saratoga Institute, The 7 Hidden Reasons Employees Leave provides readers with real solutions for the costly problem of employee turnover. Now incorporating the results of the author’s “Decision to Leave” post-exit survey, the second edition features new research in employee engagement as well as innovative best practices for engaging and retaining in a down economy. Readers will learn how to align employee expectations with the realities of the position, avoid job-person mismatches, and provide feedback and coaching that breed employee confidence. The book examines factors such as manager relationships, lack of trust in senior leadership, company culture and integrity, salary and benefits, and more-revealing what can be done to hold on to the people who provide the most value to the organization.

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  • Leaving A Legacy

    $37.95

    Bentall shares family business insights gleaned from 20 years of working withThe Bentall Group and Dominion Construction, especially as they relate to thechallenges of family business succession.

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  • Trump The Best Real Estate Advice I Ever Received

    $17.99

    Donald Trump has gathered in one book the best advice on real estate from the brightest and most experienced people…

    “Don’t try to take the last penny off the table; make sure that the people who buy from you also make money. If not, they won’t buy from you again.” -Michael Shvo, Founder of the Shvo Group and “the most successful young real estate broker in New York”

    “Mom said, ‘If you don’t have big breasts, put ribbons in your pigtails.’ Good salesmanship is nothing more than maximizing the positive and minimizing the negative. Although your competition might offer something you can’t match, that doesn’t matter. What matters is that you identify and play up what you’ve got.” -Barbara Corcoran, Founder of the Corcoran Group, New York City’s leading real estate company

    “Real estate can be so much fun you almost feel guilty earning money at it!” -Monda Bassil, President of Prestigious Properties of New York

    “When you sell real estate, pay tax only if you want, when you want, and in the amount you decide.” -Gary Gorman, Founder of 1031 Exchange Experts, LLC, and author of Exchanging UP!

    “Whether it is a real estate deal or any other venture, the key is to find something you enjoy doing, and then do it better than anyone else-because success comes easier to people who follow their passion.” -Donald Trump, J r., Executive Vice President of Development and Acquisitions for The Trump Organization

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  • Small Business Guide To Government Contracts

    $27.99

    Each year, the federal government awards billions of dollars in small-business contracts. It’s both the lifeblood of hundreds of thousands of companies and a quagmire of red tape. One misstep can result in hefty fines, cancelled contracts-even jail time. The Small-Business Guide to Government Contracts puts a wealth of specialized legal counsel at readers’ fingertips. It’s the one book that looks beyond winning a piece of the $500 billion pie and concentrates on the crucial but complex Federal Acquisition Regulation (FAR) and other rules required for keeping the contract alive and avoiding penalties. Clear answers to the most important compliance questions are inside, including: * Is a small business really small? * Who is eligible for the HUBZone, 8(a), SDVO or WOSB programs? * What salaries and benefits must be offered? * What ethical requirements must be followed? * When does affiliation become a liability? No one can afford to be lax with the rules or too harried to heed them. This book helps contractors meet their compliance obligations-and keep the pipeline flowing.

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  • Upside Down In America

    $14.99

    “If you are ‘upside down’ and/or facing foreclosure of your home, life can seem like a runaway train careening toward disaster. During the process of completing this book, I noticed the laws are changing rapidly. But real options are open to you-and it’s time you knew them……

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  • Best Practices For Effective Boards

    $16.99

    A local pastor.

    A long-standing member of not-for-profit board.

    A former president of a university.

    These three authors share their wisdom and experiences from decades of board leadership. With specific areas of expertise, they bring 3 distinctive voices and perspectives to the 12 essential principles every leader needs to develop and maintain a healthy governing board.

    Best Practices for Effective Boards challenges your board to become the most effective, God-honoring body to ever serve your organization. Regardless of the size of your board or the organizations that you serve, you can benefit from the principles outlined in this book. The starting point is clear and the path is systematically laid before you, helping to transform your vision, strategy, and future. No matter where you start, you can develop your board into a strong and effective body working toward a future of growth and development.

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  • High Tech High Touch Customer Service

    $19.99

    In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment-lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind loyal customer base that allows you to survive-and thrive. And High-Tech, High-Touch Customer Service spells out surefire strategies for success in a clear, entertaining, and practical way. Discover: * Six major customer trends and what they mean for your business * Eight unbreakable rules for social media customer service * How to effectively address online complainers and saboteurs on Yelp, Twitter, TripAdvisor, and other forums for user generated content * The rising power of self-service-and how to design it properly * How to build a company culture that breeds stellar customer service High-Tech, High-Touch Customer Service reveals inside secrets of wildly successful customer service initiatives, from Internet startups to venerable brands, and shows how companies of every stripe can turn casual customers into fervent supporters who will spread the word far and wide-online and off.

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  • Trainers Tool Kit Second Edition

    $18.95

    The Trainer’s Tool Kit has long been a valued guide for trainers and managers in need of a quick refresher. Now completely updated with hundreds of ready-to-use techniques, the book is still the perfect resource for new trainers, managers who are suddenly asked to train, and training professionals in need of a quick refresher. Comprehensive and arranged in an easy-reference format, The Trainer’s Tool Kit, Second Edition, supplies instant guidance specifically designed to make any training task easier and more efficient. The book gives you concise, easy-to-digest nuggets of information you can put to use even at a moment’s notice. You’ll find here’s-how-to-do-it information on need-to-know training topics including: * the principles of learning * budgeting for training * when to use case studies * handling difficult participants * icebreakers * facilitation tips * flipchart do’s and don’ts * learning contracts * overcoming resistance * rewards and recognition Now even easier to use, completely updated, and containing all the practical information included in the first edition, the book also includes expanded coverage of retention programs such as mentoring and career and succession planning. Taking a fresh look at a broad range of ideas, The Trainer’s Tool Kit, Second Edition, shows how to achieve significant performance improvements through effective training.

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  • 21st Century Keys To Employment

    $22.99

    This book is the result of 14 years working directly with people who have lost jobs, homes, financial freedom, and hope. “21st Century Keys to Employment” will guide you through the steps necessary to stand out from the competition to land that next job!

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  • Work Matters : Lessons From Scripture

    $23.99

    Adam and Eve worked. Jacob and Joseph worked. So did Ruth, David, Daniel, Jonah, Martha, Priscilla and Aquila, Paul – and most people in the Old and New Testaments. In Work Matters marketplace theology expert R. Paul Stevens revisits more than twenty biblical accounts – from Genesis to Revelation – exploring through them the theological meaning of every sort of work, manual or intellectual, domestic or commercial. Taken together, his short, pithy reflections on these well-known Bible passages add up to a comprehensive, Bible-based theology of work – one that will be equally useful for seminars, classes, Bible studies, and individuals seeking to grasp more fully the theological dimensions of their daily labor.

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  • Brand Real : How Smart Companies Live Their Brand Promise And Inspire Fierc

    $18.95

    Companies are forever being more creative in their branding strategies, building identities ranging from the warm-and-fuzzy to the ultra-cool and edgy. But it seems that many of these enterprises forgot that a brand, at its heart, is a promise to deliver. If the brand experience does not live up to that promise, customers will take their business elsewhere. Brand Real is a business strategy guide for making a brand’s promise stand up at every customer touch point. Packed with proven, repeatable management practices, the book shows how to establish a clean brand architecture while avoiding the needless complexity that has tripped up many promising companies. Author Laurence Vincent presents cautionary tales of supposed brand superstars as well as instructive case studies of genuine brand giants like American Express, Apple, Cisco, Google, Qualcomm, Virgin, and others. Readers will learn how to connect the outward-facing elements of their brands-logos, advertising, imagery, communications-directly to the core elements of business strategy and forge a powerful and lasting connection with their customers.

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  • Secret Corruption : Multi-Trillion Dollar Business Of Litigation In America

    $24.99

    Americans are in revolt. Why? Injustice runs rampant. Court Street (America’s Legal System), a Trillion Dollar industry, is inundated by secret corruption. Pastor Scott Wallis, in the tradition of investigative journalists and social reformers such as Ida Tarbell, Woodward and Bernstein, and Martin Luther King, Jr., exposes it, and stands as a voice against this kind of litigation terrorism.

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  • Pillars Of Prosperity

    $27.99

    If you grew up in the country, you may have once or twice seen a turtle perched atop a fence post. The first thought to cross your mind upon seeing this unusual sight would probably be that the turtle did not get on top of that fence post by itself; it had help.
    This analogy is meant to represent just that – something accomplished that would not normally be possible without the assistance of someone or something more capable. That is the message of this book: how to accomplish more with less; how to go higher financially (and in other areas of life) than your talents and abilities would otherwise take you; how to position yourself to be propelled by God Himself to heights you may have never thought possible; and why God wants to prosper the people who attend their ears to His methods.

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  • Pillars Of Prosperity

    $17.99

    If you grew up in the country, you may have once or twice seen a turtle perched atop a fence post. The first thought to cross your mind upon seeing this unusual sight would probably be that the turtle did not get on top of that fence post by itself; it had help.
    This analogy is meant to represent just that – something accomplished that would not normally be possible without the assistance of someone or something more capable. That is the message of this book: how to accomplish more with less; how to go higher financially (and in other areas of life) than your talents and abilities would otherwise take you; how to position yourself to be propelled by God Himself to heights you may have never thought possible; and why God wants to prosper the people who attend their ears to His methods.

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  • Rhinoceros Success : The Secret To Charging Full Speed Toward Every Opportu

    $19.99

    An energetic, high-octane call to take com-mand of life with energy and optimism.
    If you have ever thought I can do better. If you’ve ever felt the stirrings of rhino blood in your veins and felt your heart quicken at the scent of success, then you are ready to read Rhinoceros Success and get charging!

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  • Dave Ramseys Complete Guide To Money

    $31.99

    If you’re looking for practical information to answer all you “How?” “What?” and “Why?” questions about money, this book is for you. Dave Ramsey’s Complete Guide to Money covers the A to Z of Dave’s money teaching, including how to budget, save, dump debt, and invest. You’ll also learn all about insurance, mortgage options, marketing, bargain hunting and the most important element of all-giving.

    Topics Covered: Super Saving, Relating With Money, Cash Flow Planning, Dumping Debt, Credit Sharks In Suits, Buyer Beware, Clause and Effect, That’s Not Good Enough, The Pinnacle Point, From Fruition To Tuition, Working In Your Strengths, Real Estate and
    Mortgages, Give Like No One Else.

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  • Resolving Conflicts On The Job Second Edition

    $14.99

    Conflict, misunderstandings, and contrary points of view are all a part of the workplace — and employees who can’t effectively deal with these differences may be stunting their career growth. Now, in a newly updated second edition, Resolving Conflicts on the Job gives succinct and clear guidelines for dealing with conflict on both interpersonal and organizational levels. The book explains proven methods for resolving differences and suggests specific techniques that aid in: * giving and receiving criticism * handling disputes at different levels of an organization * resolving disagreements within a team * managing different personality types Completely updated with a new chapter on keeping cool in a conflict and exercises to determine whether disagreements are constructive, this timeless guide will enable managers to lead their teams without starting an argument.

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  • Harvesting Intangible Assets

    $24.95

    Whether you call it “harvesting intangible assets” or “intellectual property management,” organizations must make the most of everything they have to offer if they want to remain competitive. Yet, the majority of companies are oblivious to the wealth of revenue-producing opportunities hiding just below the strategic surface. In this thought-provoking book, author Andrew J. Sherman shares insights and expertise gleaned from his work with some of the world’s leading companies who have capitalized on intellectual assets such as patents, trademarks, customer information, software codes, databases, business models, home-grown processes, and employee expertise. Featuring instructive examples from organizations including Proctor and Gamble, IBM, and Google, the book reveals how companies large or small can implement IP-driven growth and licensing strategies, foster a culture of innovation, turn R&D into revenue, and much more. Smart companies reap what they sow. This book gives readers the tools they need for a profitable harvest.

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  • 360 Degree Leader

    $19.99

    New York Times best-selling author John C. Maxwell shows anyone how to lead, regardless of their level in any organization. In his nearly thirty years of teaching leadership, John Maxwell has encountered this question again and again: How do I apply leadership principles if I’m not the boss? It’s a valid question that Maxwell answers in The 360 Degree Leader. You don’t have to be the main leader, asserts Maxwell, to make significant impact in your organization. Good leaders are not only capable of leading their followers but are also adept at leading their superiors and their peers. Debunking myths and shedding light on the challenges, John Maxwell offers specific principles for Leading Down, Leading Up, and Leading Across. 360-Degree Leaders can lead effectively, regardless of their position in an organization. By applying Maxwell’s principles, you can expand your influence and ultimately be a more valuable team member.

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  • Enemy Of Engagement

    $21.95

    There are a lot of frustrated people in most workplaces today. We’re not talking about the incorrigible office grump or the permanent slacker. Instead, we’re referring to dedicated workers who are being prevented from achieving their peak potential by organizational obstacles. Better enabling these employees to succeed represents an untapped avenue for radically improving productivity. Packed with the latest research findings from the prestigious Hay Group, The Enemy of Engagement uncovers the hidden impediments to performance-excessive procedures, lack of resources, overly narrow roles, and more-and outlines best-practice solutions for eliminating them. This is not an insignificant issue facing businesses today. According to Hay Group’s study, depending on the industry, between one-third and one-half of employees report work conditions that keep them from being as productive as they could be. The Enemy of Engagement gives managers powerful new insights and research-based tools for ensuring their teams are both willing and able to make maximum contributions.

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  • Great By Choice

    $29.99

    The new question
    Ten years after the worldwide bestseller Good to Great, Jim Collins returns with another groundbreaking work, this time to ask: Why do some companies thrive in uncertainty, even chaos, and others do not? Based on nine years of research, buttressed by rigorous analysis and infused with engaging stories, Collins and his colleague, Morten Hansen, enumerate the principles for building a truly great enterprise in unpredictable, tumultuous, and fast-moving times.

    The new study
    Great by Choice distinguishes itself from Collins’s prior work by its focus not just on performance, but also on the type of unstable environments faced by leaders today.

    With a team of more than twenty researchers, Collins and Hansen studied companies that rose to greatness-beating their industry indexes by a minimum of ten times over fifteen years-in environments characterized by big forces and rapid shifts that leaders could not predict or control. The research team then contrasted these “10X companies” to a carefully selected set of comparison companies that failed to achieve greatness in similarly extreme environments.

    The new findings
    The study results were full of provocative surprises. Such as:

    The best leaders were not more risk taking, more visionary, and more creative than the comparisons; they were more disciplined, more empirical, and more paranoid.
    Innovation by itself turns out not to be the trump card in a chaotic and uncertain world; more important is the ability to scale innovation, to blend creativity with discipline.
    Following the belief that leading in a “fast world” always requires “fast decisions” and “fast action” is a good way to get killed.
    The great companies changed less in reaction to a radically changing world than the comparison companies.
    The authors challenge conventional wisdom with thought-provoking, sticky, and supremely practical concepts. They include: 10Xers; the 20 Mile March; Fire Bullets, Then Cannonballs; Leading above the Death Line; Zoom Out, Then Zoom In; and the SMaC Recipe.

    Finally, in the last chapter, Collins and Hansen present their most provocative and original analysis: defining, quantifying, and studying the role of luck. The great companies and the leaders who built them were not luckier than the comparisons, but they did get a higher Return on Luck.

    This book is classic Collins: contrarian, data-driven, and uplifting. He and Hansen show convincingly that, even in a chaotic and uncer

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  • Duct Tape Marketing Revised And Updated (Revised)

    $18.99

    Duct Tape Marketing is the small business marketing road map – A collection of proven tools and tactics woven together in a step-by-step marketing system that shows small business owners exactly what to do to market and grow their businesses. This guide combines insights gained from over twenty years of successfully working, in the field, with real-life small businesses. There are no theoretical complexities presented in Duct Tape Marketing – just simple, effective and affordable marketing that sticks.

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  • Managers Guide To Virtual Teams

    $22.99

    With an increasing number employees working remotely, it is more difficult than ever to ensure that team members are working smoothly and productively together. A Manager’s Guide to Virtual Teams is a practical roadmap for bridging the logistical, cultural, and communication gaps that can prevent any virtual team from reaching its full potential. The book explores the four most critical elements to team success: * Trust and Accountability. Ten tips for creating trust within and across virtual teams * Communication. The particular challenges of the virtual world, especially in cross-cultural collaborations * Conflict Management. Examples, case scenarios, and resolution strategies * Deliverables. How virtual teams can get their work “out the door” faster and better A Manager’s Guide to Virtual Teams features the author’s proprietary Trust Wheel model, which includes powerful tools to help teams develop and ensure trust without face-to-face interaction. Filled with self-study exercises, activities, and advice based on the author’s 20 years’ consulting experience, this book can help any organization realize the promise of professionals working closely together-even if they’ve never met.

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  • Becoming An Exceptional Executive Coach

    $32.99

    Coaching is more than simply learning a process and set of skills. Exceptional coaches draw on their professional experience, knowledge of organizationally relevant topics, strong helping skills, coaching-specific competencies, and most important, their ability to use their own intuition in the service of the client. Becoming an Exceptional Executive Coach is the first book that brings all of these elements together to guide readers in developing their own personal model of coaching. The book begins with the foundation for executive coaching: definitions, competencies, and topics. Readers will examine the core content areas crucial in any coach’s work, from engagement and goal setting to needs assessment, data gathering, feedback, and development planning-and then learn how to combine that knowledge with the unique perspective they bring to the table as individuals in order to achieve maximum coaching effectiveness. Each chapter includes a case study that brings the practice of coaching to life. Tools include charts, development plans, contracts, and more, plus ongoing discussion of the role of coaching in organizational contexts.

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  • Key To The C Suite

    $18.95

    With budgets more stringent than ever, important purchasing decisions have moved up the ladder to the C-suite. These days, it is crucial for sales professionals to understand the financial metrics senior level executives use to make strategic buying decisions and be able to communicate the positive effect their products or services will have on a company’s financial statements. This book shows readers how to build a convincing business case and present it to C-level executives. Readers will discover how to: * Find key financial information on a prospect * Determine a corporation’s financial stability * Clearly define the value of the product or service they are selling * Calculate the value impact of their offerings in financial metrics Clarifying how sales packages fit into metrics such as return on asset, return on equity, operating costs, net profit, and earnings, this book reveals how readers can determine their product’s value as perceived by an organization’s ultimate decision makers, and unlock the door to greater sales.

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  • Outwitting The Devil

    $16.95

    Napoleon Hill wrote this book in 1938, just after publication of his all-time bestseller, Think and Grow Rich. This powerful tale has never been published, considered too controversial by his family and friends.

    Using his legendary ability to get to the root of human potential, Napoleon Hill digs deep to identify the greatest obstacles we face in reaching personal goals: fear, procrastination, anger, and jealousy, as tools of the Devil. These hidden methods of control can lead us to ruin, and Hill reveals the seven principles of good that will allow us to triumph over them and succeed.

    Annotated and edited for a contemporary audience by Rich Dad, Poor Dad and Three Feet from Gold co-author Sharon Lechter, this book is profound, powerful, resonant, and rich with insight.

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  • Conflict 101 : A Manager’s Guide To Resolving Problems So Everyone Can Get

    $19.99

    We all know conflict is unavoidable-especially in the workplace. Whether it’s a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, it’s a manager’s role to navigate relationships, and build compromises and collaborations. Conflict 101 gives readers the tools they need to ensure not only that employees get back on track, but that disagreements breed positive results. Readers will learn how to: * Build trust * Harness negative emotions * Encourage apologies and forgiveness * Use a solution-seeking approach * Say what needs to be said Incorporating anecdotes taken from the author’s twenty years of experience as a conflict resolution professional, the book helps readers more deeply understand how conflict is created, how to respond to it, and how to manage it more effectively.

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  • Critical Thinking Toolkit

    $39.99

    Unimaginative. Risk-adverse. Prone to group-think. These are not just empty complaints about today’s employees. A recent article in Newsweek found solid data that proves a “creativity crisis” is plaguing America. Yet critical thinking, the ability to approach a problem both analytically and creatively, is the bedrock of success for companies and their people. Fortunately, it’s a skill that can be learned. The Critical Thinking Tool Kit aims to get employees thinking better and faster with 35 hands-on activities and ready-to-use assessments. Team members work on challenging assumptions, brainstorming divergent ideas, and then pinpointing the ones that best benefit an organization. And they’ll learn to do it in real-life speed-quickly! The training exercises in The Critical Thinking Tool Kit offer an invigorating departure from the everyday-with the potential for big payoffs in the form of enhanced “on-your-feet” thinking, innovative problem-solving, and profitable idea generation from everyone on the team.

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  • Ill Make You An Offer You Cant Refuse

    $18.99

    You gonna make money being a sucker? Fuggedaboutit! Here’s a tip: You’ve got to get a plan, work it hard, work it smart, and surround yourself with people who know how to help you reach your goals-people like Michael Franzese.

    Franzese was a capo in the Colombo crime family. He ran rackets that earned millions a week. And then he walked away and went straight. He served his time and now schools everyone from executives to small business owners about how to get the most from their businesses-and how to do it on the level.

    Filled with hard-won experience, street smarts and a just a pinch of philosophy, I’ll Make You an Offer You Can’t Refuse delivers the goods:

    *Strategies for winning
    *What kind of people you need in your crew
    *Ethical pitfalls
    *Coming out ahead in negotiations
    *And a lot, lot more

    Business is business. Let your friend Franzese give you a tip or two about how to run yours better.

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  • Beyond Talent : Become Someone Who Gets Extraordinary Results

    $22.99

    New York Times best-selling author John C. Maxwell shows that talent is just the starting point for a successful impact in any organization. It’s what takes you beyond your talent that matters. People everywhere are proving him right. Read the headlines, watch the highlights, or just step out your front door: Some talented people reach their full potential, while others self-destruct or remain trapped in mediocrity. What makes the difference? Maxwell, the go-to guru for business professionals across the globe, insists that the choices people make–not merely the skills they inherit–propel them to greatness. Among other truths, successful people know that: Belief lifts your talent. Initiative activates your talent. Focus directs your talent. Preparation positions your talent. Practice sharpens your talent. Perseverance sustains your talent. Character protects your talent. . . . and more! It’s what you add to your talent that makes the greatest difference. With authentic examples and time-tested wisdom, Maxwell shares thirteen attributes you need to maximize your potential and live the life of your dreams. You can have talent alone and fall short of your potential. Or you can go beyond talent and really stand out.

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  • Put Your Dream To The Test

    $19.99

    New York Times and Business Week best-selling author John C. Maxwell helps people answer ten powerful questions to reveal a future where their dream is fulfilled. Most people John Maxwell encounters have a dream. In fact, he’s asked thousands about their greatest aspirations. Some describe their dream with great enthusiasm and detail. Others are reluctant, almost embarrassed, to talk about it. Regardless of their zeal or fear, the same question drives every person with a dream: Can I achieve it? Sadly, most people have no idea how viable their dream is. They hope to achieve it, yet hope is not a strategy. What people need is a way to test their dream. In Put Your Dream to the Test, Maxwell brings the subject of a personal dream down to earth. He gives readers practical and powerful direction for their lives by leading them through ten questions that will help them create a clear and compelling pathway to their dream.

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  • Rescue The Problem Project

    $29.99

    When budgets are dwindling, deadlines passing, and tempers flaring, the usual response is to browbeat the project team and point fingers of blame. Not helpful. For these situations, what is needed is an objective process for accurately assessing what is wrong and a clear plan of action for fixing the problem. Rescue the Problem Project provides project managers, executives, and customers with the answers they require. Turnaround specialist Todd Williams has worked with dozens of companies in multiple industries resuscitating failing projects. In this new book, he reveals an in-depth, start-to-finish process that includes: * Techniques for identifying the root causes of the trouble * Steps for putting projects back on track-audit the project, analyze the data, negotiate the solution, and execute the new plan * Nearly 70 real-world examples of what works, what doesn’t, and why * Guidelines for avoiding problems in subsequent projects Many books explain how to run a project, but only this one shows how to bring it back from the brink of disaster. And with 65% of projects failing to meet goals and 25% cancelled outright, that’s essential information!

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  • How To Prepare Stage And Deliver Winning Presentations Third Edition

    $24.95

    Business growth is becoming increasingly dependent on partnerships, joint ventures, and other strategic alliances. Consequently, the ability of professionals to articulate their ideas well to others has become increasingly essential. How to Prepare, Stage, and Deliver Winning Presentations, now in a thoroughly updated edition, gives readers a proven and practical approach to increase their knowledge, capabilities, confidence, and success. The book provides proven, practical advice on communicating essential information when it matters most. Readers will learn how to: * Make their case using persuasive supporting materials that illuminate and inspire * Win over audiences with sound strategy, organization, and persuasive evidence * Use visual aids using current technologies such as computer graphics, LCD projectors, and Web-interactive methods * Create a positive impression through voice, language, and nonverbal impressions This is an essential book for all professionals seeking to influence decision makers, win contracts, and enhance their careers.

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  • Business For The Common Good

    $32.99

    Is business just a way to make money? Or can the marketplace a venue for service to others?

    Scott B. Rae and Kenman L. Wong seek to explore this and other critical business issues from a uniquely Christian perspective, offering up a vision for work and service that is theologically grounded and practically oriented. Among the specific questions they address along the way are these:
    What implications does the Christian story have for the vision, mission or sense of purpose that shapes business engagement?
    What parts of business can be affirmed and practiced “as is” and what parts need to be rejected or transformed?
    What challenges exist as attempts are made to live out Christian ideals in a broken world characterized by tight margins, fierce competition and short-term investor pressures?
    How do Christian values inform specific functional areas of business such as the management of people, marketing and environmental sustainability?

    Business can be even more than an environment through which individual Christians grow in Christlikeness. In this book you’ll discover how it can also be a means toward serving the common good.

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  • Great Commission Companies (Revised)

    $29.99

    Business as mission has emerged as a significant new model for mission in the twenty-first century. Today’s globalized economy has created strategic opportunities for Christian business enterprises in some of the most unlikely corners of the world. In this landmark book, economist Steve Rundle and missiologist Tom Steffen offer their paradigm for the convergence of business and missions–the Great Commission Company. Such companies intentionally create businesses in strategic locations, pursuing profits while remaining unabashedly Christian in their purpose. By establishing authentic businesses that employ local workers among the least-reached peoples of the world, they contribute to the economic health of the immediate community and also provide avenues for both physical and spiritual ministry.

    In an era where multinational corporations have global influence and impact, the Great Commission Company opens up new possibilities for missions-minded entrepreneurs and businesspeople who want to change the world to the glory of God.

    This revised and expanded edition provides new and updated case studies of Great Commission Companies in diverse contexts around the world.

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  • Consultative Selling : The Hanan Formula For High-Margin Sales At High Leve

    $22.99

    Do you sell products or services? It doesn’t matter: What you’re really selling is customer profit. You help your customers and clients make profitable business decisions, and you are both rewarded with the fruits of a long-term business relationship. For 40 years, Mack Hanan’s Consultative Selling has empowered countless sales professionals to reap maximum success, and the Eighth Edition is here to take them-and you-to the next level, with brand new sections on: Creating a two-tiered sales model to separate consultative sales from commodity sales * Building and using consultative databases for value propositions and proof of performance * Studying your customers’ cash flows to win proposals * Using consultative selling strategies on the Web * Coping with-and reversing-the inevitable “no” Consultative Selling is packed with new partnering strategies, cost/benefit analysis templates, detailed monetized value proposition models, outcome-based branding approaches, and powerful consulting tactics that will make your customers’ competition-and your own rivals-irrelevant.

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  • Personality Plus At Work (Reprinted)

    $16.99

    For 25 years, Florence Littauer’s bestselling Personality Plus has been required reading for employees of major companies. Now, Personality Plus at Work takes things a step further and shows readers how to work successfully with anyone by paying attention to basic personality differences. It shows readers what happens when personalities are ignored, how each personality can lead, and how to combine different personalities to maintain a vital and harmonious workplace.

    Managers and leaders will especially appreciate the insights found in this book, but anyone who works with co-workers, whether in a paid or volunteer position, will discover how to harness the power of personality.

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  • Knockout Entrepreneur

    $16.99

    Boxing great and business success George Foreman shares his knockout business secrets for entrepreneurs.

    Readers remember George Foreman as the former Heavyweight Boxing Champion and the spokesman for the popular George Foreman Grill. What they may not know is that he is also a successful entrepreneur whose portfolio today boasts the George Foreman Grill, George Foreman’s Knockout Cleaner, a line of clothing with Casual Male, fitness videos, Elgin watches, and much more. In Knockout Entrepreneur, Foreman shares his success secrets with aspiring and current entrepreneurs.

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  • Time Traps : Proven Strategies For Swamped Salespeople

    $18.99

    Productivity. It has been a buzz word in the business world for years. But despite our best attempts and countless self-help books, we still fall behind, work late, juggle our schedules, and become swamped. Time Traps addresses the most common misconceptions we have about time and our use of that time in the marketplace. Duncan has proven remedies for universal time troubles, and he shows readers how to set a schedule that works-not just some days but every day. With the principles in Time Traps, salespeople will see a rise in their sales as they experience a drop in their working hours.

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  • 101 Project Management Problems And How To Solve Them

    $19.95

    Even with a terrific project management program in place, problems can arise to derail your team’s hard work. The last thing you need in the heat of battle is academic theory. You need field-proven fixes, practical answers to urgent questions, and simple strategies for navigating around obstacles. 101 Project Management Problems and How to Solve Them explores a wide range of these real-world challenges, including how to: * Keep a project on track despite unavoidable interruptions. * Prevent unreliable outside collaborators from jeopardizing the entire project. * Manage project teams who have little or no project management experience. * Make up for lost time without cutting corners. * Succeed in the face of threatened budget cuts. * And many more. Filled with plan-ahead strategies as well as on-the-fly solutions, this helpful guide is the ultimate project adviser and on-the-job troubleshooter in one!

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  • You The Leader

    $19.99

    Do you envision future possibilities that others don’t? Are you a “can-do” person? Do creative solutions to the challenges of life stir in your heart and soul? The truth is that this world is in desperate need of good, godly leaders–in other words, the human race needs you and your abilities. Drawing from Scripture, personal experience, and the writings of both contemporary and historical leaders, Pastor Phil Pringle offers practical insights into effective leadership that can be applied in every arena of life, not just inside church walls. Explore your God-given leadership possibilities, and find out how to implement the vision He has instilled in you.

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  • Equipping Laypeople For Transformational Workplace Ministry

    $15.99

    Equipping Laypeople Many Christians fail to see their places of work as their most logical mission field, missing opportunities for both workplace ministry and evangelism. Those who do see their places of work as a mission field are making a tremendous difference where they work. Given the amount of hours typically spent working, the personal trials and dysfunctions many carry with them to work, as well as the poor working conditions of many American workers, there is a tremendous need for Christians to transform their places of work. Even though many pastors tell their church members to go out and reach people, they are not providing them with the necessary training to reach those in the workplace. There is a great need for laypeople to be built up, to be creative, and to live out their faith at work. Pastors have been given the ultimate privilege of equipping God’s people for service. Churches must be intentional about providing laypersons with the theological tools and practical information necessary to understand and effectively exercise workplace ministry. We must begin by accepting that all God’s people are placed in workplace ministry, and seek to know God’s original plan for work, as well as how to integrate work and faith. In EQUIPPING LAYPEOPLE FOR TRANSFORMATIONAL WORKPLACE MINISTRY, Caroloretta Tucker offers her Doctorate’s thesis research results to pastors and churches as a firm foundation for this effort.

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  • Why Business Matters To God

    $26.99

    Jeff Van Duzer grew up thinking business was the source of much damage and evil in the world, the work of greedy capitalists polluting the environment. Thirty years later he was dean of a business school. In the course of that remarkable transformation, Van Duzer found cause for both hope and concern. He discovered many business people achieving a great deal of good for society as well as a lot of illegal and unethical behavior. Along the way he found some who thought that merely being honest and kind was what made business Christian. Others said they’d never ask pastors for business advice because they had no interest or experience in their work. After all, wasn’t “full-time Christian service” what the church was all about? This book explores the nature and meaning of doing business and finds it calls for much more than most think. Van Duzer presents a profoundly Christian approach that integrates biblical studies with the disciplines of business and economics. Looking beyond the place of ethical principles and the character of the individual, Van Duzer displays a vision of business that contributes to the very purposes of God.

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  • Something More : A Devotional Dimension For The Joseph-Daniel Calling

    $14.99

    For those chosen, the Joseph-Daniel calling requires “something more.” The “something more” marks true Kingdom leadership with a maturity that endures. It demands a cost far beyond spoon feeding, or the good intentions, ambitions, or any other notion of man. While the more easily digestible milk mode referred to in Hebrews comes primarily from absorbing information, the meat or proactive mode to maturity takes time, dedication and a first-priority commitment. It is the dividing asunder between the many who are called and the few who are chosen. This book outlines a pathway to steward your calling. It is not designed for those focused on their comforts, the lusts of the flesh or the love of the world. If taken seriously and acted on; it will release the meat of maturity leading to “something more” than might ever come from the best of human efforts.

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  • More Time For You

    $22.99

    If you’re overwhelmed and overworked, you don’t need sympathy-you need a powerful system for getting more done in less time. More Time for You shows you how to take advantage of today’s most versatile and effective productivity enhancers -mobile devices, online tools, and calendar software-to become more organized and lead a less stressful life. The authors reveal their proven, practical approach for prioritizing, achieving goals, reducing stress, and increasing your capacity to do what matters most. The book shows you how to: Make better, faster decisions based on your priorities * Tame your inbox with easy and efficient e-mail triage techniques * Set up a calendar management and reminder system * Handle distractions and interruptions * Lose that nagging sense you are forgetting something * Maximize the benefits (and minimize the time sink) of social media Illustrated with screen shots from Microsoft Outlook , the authors’ simple tips and step-by-step process make workplace organization a reality. Their upbeat tone and get-to-it approach make starting and sticking with the program easier than you’d ever imagine!

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