Business
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Little Black Book Of Project Management 3rd Edition
$18.99For nearly twenty years, The Little Black Book of Project Management has provided businesspeople everywhere with a quick and effective introduction to project management tools and methodology. The revised and updated third edition reflects the newest techniques, the latest project management software, as well as the most recent changes to the Project Management Body of Knowledge (PMBOK). Readers will find invaluable strategies for: * Organizing any project * Choosing the project team * Preparing a budget and sticking to it * Scheduling, flowcharting, and controlling a project * Preparing project documentation * Managing communications * And much more A fast-read solution for both seasoned and first-time project managers, The Little Black Book of Project Management can help any professional achieve on-time results, superior organizational ability, consistent profit generation, and a reputation for both quality and dependability.
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Smart Sales Manager
$19.95Inside sales is overtaking field sales-and driving profits! Businesses now rely on it to generate up to 50% of their revenue. The exploding demand for inside sales leaders means that top reps are being promoted even if they are unprepared for management. Despite their expertise with traditional techniques, many don’t “get” the new world of Sales 2.0. They don’t know how to train their teams in social selling, digital communications, and disruptive content creation, skills that are absolutely vital in today’s sales environment. The pressure to produce can be crushing, but the guidance provided has been minimal-until now. Smart Sales Manager shows readers how they can lead their inside sales squads to success-from hiring and motivating to training, coaching, and more, including: * Customer 2.0: Selling to the new elusive buyer * Tools 2.0: Choosing the best sales productivity and intelligence tools for their team * Talent 2.0: Hiring, training, and retaining inside sales superheroes * Manager’s cheat sheets: Motivational strategies to salvage deals, engage employees, and boost managerial clout. Complete with real-life examples and smart sales strategies, this indispensable resource will bring managers up to speed fast.
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7 Indisputable Laws Of Financial Leadership
$13.99Rodney Ballance a financial industry insider with over 20 years experience will reveal secrets the banking, investment and insurance industries never wanted you to know. Rodney gives readers facts about how money and financial tools really work, and how the very wealthy use these tools to make money work for them.
The Seven Indisputable Laws of Financial Leadership will teach you how to make your money work hard for you, so you don’t have to work so hard for your money.
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Entrepreneurial Leadership : Finding Your Calling Making A Difference
$26.99Introduction
1. The Essence Of Entrepreneurship
2. The Essence Of Entrepreneurial Leadership
3. Humanist & Christian Models Of Entrepreneurship
4. Soul & Spirituality
5. Meaning & Work Ethic
6. Risk & Reward
7. Finding Your Calling
8. Practicing Entrepreneurial Leadership
9. Sustaining Entrepreneurial Leadership
10. Making A DifferenceAdditional Info
The church today faces a leadership crisis, what Richard Goossen and R. Paul Stevens call an “entrepreneurial black hole.” Churches are not seeking out the skills and talents of the entrepreneurs in their midst, and consequently entrepreneurs are disengaging from church life. The result is that Christian entrepreneurial leaders are not being equipped to aid the mission of the church and impact their communities for the sake of Gods kingdom. As founder and co-chairperson, respectively, of the Entrepreneurial Leadership Organization, Goossen and Stevens bring years of teaching and training experience to tackle this problem. Their timely and informative book develops a Christian model of entrepreneurship–rooted in a biblical worldview and a theology of calling–in order to overcome the entrepreneur-church dichotomy. Entrepreneurial Leadership addresses both the “how-come” and the “how-to,” not only grounding the entrepreneurial calling in its proper source in the triune God but also providing practical guides for how to be an effective leader. This book is not merely for those in business. It is for entrepreneurial leaders in every context and in any organization. Both theologically rooted and practically oriented, Goossen and Stevens have written what should prove to be the essential resource for Christian entrepreneurial leadership training.Add to cartin stock within 3-5 days of online purchase
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Jumpstart Your Leadership
$14.99Jumpstart Your Leadership- 10 Jolts to Leverage Your Leadership
Are you a leader? Would like to be a better leader? Would you like to be a leader in the future? Then this book is for you. In this book Shawn Doyle will show you the tools tips and techniques for becoming the kind of leader that other people want to follow.
Jumpstart Your Leadership will share with you the 10 key principles of leveraging your leadership.
Mission and vision- the important and compelling reasons why every organization large and small needs to have a mission and vision statement in order to lead effectively.
Strategic planning- strategic planning is absolutely critical to the long-term health of an organization. However in many cases leaders are not skilled at planning short, mid-term and long-term. Shawn shows them specifically how to plan and think strategically about the future which is a core leadership competency.
Hiring- hiring in many organizations is done very poorly, haphazardly and the track record of success is appalling. Shawn shows leaders how to interview and hire people effectively and shares a shocking concept about hiring people that they have probably never heard.
Communication- in many organizations leaders think that they are communicating effectively-but they would be wrong. The reality is most leaders think they’re communicating effectively but when employees are asked they say they don’t feel “in the loop” or that the communication is not effective in any way. So why is there two different versions of effective communication? This chapter will unlock the keys to effectively communicating in a leadership role.
Motivation- one of the biggest questions that Shawn gets in the classroom around the country is how can leaders motivate their employees? In this chapter he shares the inside secrets for getting the team motivated and only high levels of morale and team spirit.
Reward- too many times in too many organizations high-performing employees feel underappreciated overworked and not rewarded. In this chapter Shawn shares with them many of the myths about reward and how they can be shattered. He also shares the key strategies for rewarding people in order to impact of rewards and to increase people’s perception of their rewards.
Accountability- far too many times managers are reluctant to hold employees accountable for the results of their work. In this section Shawn shares the key tools and techniques for holding people accountable
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Successful Acquisitions : A Proven Plan For Strategic Growth
$26.95Every company faces the inevitable challenge: stagnate or grow. One of the fastest ways for small- and mid-size companies to expand is through acquisition. Purchasing another company can seem daunting-but when done right, it can deliver outstanding rewards. Successful Acquisitions supplies the key information that business leaders need to know about finding and buying companies. Written by an M&A expert with more than $1 billion in transactions under his belt, the book’s practical and comprehensive approach integrates all the moving pieces into a logical step-by-step process that covers: * The art and science of researching companies * Building and balancing an acquisition team * Valuation tips that look beyond the obvious * The importance of “the seller’s equation” * Developing a negotiation platform * How to be tough and still protect the buyer-seller relationship * Guidelines for structuring an airtight deal * The letter of intent, due diligence, purchase agreement, funding, and other essentials * Bringing the deal to a timely close * A 100-day plan for making integration a success It’s all here. From building the foundation to growing the relationships to cementing the deal, Successful Acquisitions is a complete roadmap to buying companies and achieving proactive strategic growth.
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17 Indisputable Laws Of Teamwork
$19.99The go-to guide for building and maintaining successful teams.
People who have taken their teams to the highest level in their field often have difficulty recreating what accounted for their successes. Is it a strong work ethic? Is it “chemistry”? What tools can you wrap your hands around to build-or rebuild-your team? In The 17 Indisputable Laws of Teamwork, leadership expert and New York Times bestselling author John C. Maxwell shares the vital principles of team building that are necessary for success in your business, family, church, or organization.
In his practical, down-to-earth style, he shows how:
The Law of High Morale inspired a 50-year-old man, who couldn’t even swim, to train for the toughest triathlon in the world.
The Law of the Big Picture prompted a former U.S. president to travel cross-country by bus, sleep in a basement, and do manual labor.
Playing by the Law of the Scoreboard enabled one Web-based company to keep growing and making money while thousands of other Internet businesses failed.
Ignoring the Law of the Price Tag caused one of the world’s largest retailers to close its doors after 128 years in business.The 17 Indisputable Laws of Teamwork empowers readers-whether coaches or players, teachers or students, CEOs or non-profit volunteers-with the “how-tos” and attitudes for building a successful team.
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ReVision : 13 Strategies To Renew Your Work Organizaton And Your Life
$19.99Looking back at the twists and turns of the administrative landscape of his twenty-two years as a University president, John Bowling recognizes a set of strategies that have defined him as a leader. These 13 strategies will allow you to continually and effectively relate to and motivate the men and women with whom you work as you ReVision your work, your organization, and your life.
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Intelligent Leadership : What You Need To Know To Unlock Your Full Potentia
$21.95In today’s business environment, leaders at all levels are facing enormous challenges when it comes to achieving and sustaining breakthrough operating results. Globalization, economic change, more stringent regulation, and tougher governance make realizing shareholder value increasingly difficult. Intelligent Leadership is written for leaders who want to become more effective, strategic, operationally focused, and balanced. It is for leaders who are striving to take control of their destiny and become the best they can be. In this groundbreaking book, leadership coach John Mattone-recently named to the “guru radar” by the prestigious Thinkers50-taps into his years of experience working with high-achieving professionals to give readers a roadmap for developing and mastering their executive maturity. Supplying three unique tools-the Wheel of Leadership Success, Map of Leadership Maturity, and the Leadership Enneagram-the book helps readers calibrate their abilities so they can simultaneously focus on their strengths and address their weaknesses. The goal is to improve key tactical competencies (such as critical and strategic thinking, decision-making, talent and team leadership, and communication) and integrate them with equally important inner traits like values, character, and beliefs in order to achieve their leadership potential. Featuring best practices, authoritative research, practical assessments, and enlightening examples of both good and bad leadership, this book equips readers with the knowledge, skills, and passion they need to become the leaders they were meant to be.
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Power Of Strategy Innovation
$24.95Strategic planning sounds business-as-usual dull, while innovation conjures up images of corporate vision and risk-taking. The truth is, the two must be brought together for companies to excel in dynamic markets. The Power of Strategy Innovation presents a five-phase Discovery Process for staging, aligning, exploring, creating, and mapping the paths between analytical, numbers-oriented, day-to-day planning and market-centric, discovery-driven innovation that focuses on the future. This edition updated in 2013 to include a new Preface and Epilogue, describing the emergence of Enterprise Innovation.
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What Your Ceo Needs To Know About Sales Compensation
$29.95The way a company designs its sales compensation program has a greater impact on behavior and results than any sales training, sales management method, or leadership message. Yet most senior executives fail to see the big picture, leading to fundamental misalignments between sales strategy and organizational goals. Featuring insightful interviews with Fortune 1000 C-level executives and real lessons from the field, this essential book reveals the tough questions leaders should be asking about how sales incentives drive the business. It provides valuable thought models and a Revenue Roadmap identifying the four major competency areas and 16 related disciplines that must connect for an organization to grow profitably. Last but not least, readers will find an interactive report card they can use to grade their own compensation plans. Sales compensation powers the performance of the entire business. What Your CEO Needs to Know about Sales Compensation casts a spotlight on how leaders at all levels can leverage the strategic power of incentives to reach the ultimate goals of their organization.
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My Fathers Business
$15.99Established author, successful businessman, international speaker, and pastor Peter Tsukahira writes with zeal and compassion to help believers understand the importance of ministry in the marketplace. This timely book is written for believers who find themselves in the business world.
The reader will learn: Practical guidelines to achieve success in a calling to the marketplace.
Insights from a pastor and congregational founder who was an executive in a multinational computer company.
Prophetic Bible teaching integrated with practical advice based on personal experiences.
To focus on the power and importance of developing godly character in the marketplace.
About the spiritual blessings and rewards that come when one does business in God’s way.
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108 Skills Of Natural Born Leaders
$18.95Some people appear to be “natural born leaders.” But are they literally born that way? Or have they been taught, coached, rewarded, and reinforced in ways that enable them to be leaders? According to The 108 Skills of Natural Born Leaders, no one is born a leader. But everyone has the natural born capacity to lead. We label people “”natural born leaders”” because they consistently and frequently model qualities that inspire others to commit to their direction. This book identifies the skill set that causes others to see people as natural born leaders, helps readers assess their current level of these skills, and coaches readers to master their weak areas. Readers will learn: * Foundation skills, including self-awareness and the ability to establish rapport * Direction skills, including the ability to set a course and develop others as leaders * Willing follower skills, including the ability to influence others and create a motivating environment.
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Derailed : Five Lessons Learned From Catastrophic Failures Of Leadership
$18.99What causes a leader to fail? What can we learn from those who have fallen? How do we avoid failure of our own?
These are just a few of the questions answered in Derailed: 5 Lessons Learned from Catastrophic Failures of Leadership, a book for leaders and aspiring leaders of all levels by Tim Irwin, Ph.D. Derailed chronicles the collapse of six high-profile CEOs, the factors that drove their downfalls, and the lessons that we can learn to stay on track and avoid derailing our own lives and careers.
The story of the fallen CEO has become a cultural fixture: veering off course with the force of a train careening off its tracks, leaving fiery wreckage and devastating injury throughout the organization. These executives are often the smartest and most respected individuals in their industries, with glittering resumes and histories of successful leadership. Yet they astonish us by driving the train dramatically off course, blinded by unchecked power and arrogance.
Dr. Tim Irwin believes that these leaders suffer from failures of character that are common to each of us–even the most capable individuals. Deficits in authenticity, humility, self-management, and courage become more dangerous as we take on more leadership, and can cause us to ignore glaring signals that might otherwise save us from catastrophic demise. Derailed profiles the collapse of six high-profile CEOs (Robert Nardelli – Home Depot, Carly Fiorina – HP, Durk Jager – Proctor and Gamble, Steven Heyer – Starwood Hotels, Frank Raines – Fannie Mae, Dick Fuld – Lehman Brothers) and the factors that drove their downfalls, finding that derailment actually happens long before the crash and can be avoided. Derailed explains the character qualities that are essential for successful leadership and how to cultivate them so that we can avoid being derailed.
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7 Hidden Reasons Employees Leave
$19.95People are four times more likely to leave a job because of something going on in the office than for an outside opportunity. Yet most managers blame employee turnover on the lure of other companies. . . even when the real factors are well within their control. Based on research performed by the prestigious Saratoga Institute, The 7 Hidden Reasons Employees Leave provides readers with real solutions for the costly problem of employee turnover. Now incorporating the results of the author’s “Decision to Leave” post-exit survey, the second edition features new research in employee engagement as well as innovative best practices for engaging and retaining in a down economy. Readers will learn how to align employee expectations with the realities of the position, avoid job-person mismatches, and provide feedback and coaching that breed employee confidence. The book examines factors such as manager relationships, lack of trust in senior leadership, company culture and integrity, salary and benefits, and more-revealing what can be done to hold on to the people who provide the most value to the organization.
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Trump The Best Real Estate Advice I Ever Received
$17.99Donald Trump has gathered in one book the best advice on real estate from the brightest and most experienced people…
“Don’t try to take the last penny off the table; make sure that the people who buy from you also make money. If not, they won’t buy from you again.” -Michael Shvo, Founder of the Shvo Group and “the most successful young real estate broker in New York”
“Mom said, ‘If you don’t have big breasts, put ribbons in your pigtails.’ Good salesmanship is nothing more than maximizing the positive and minimizing the negative. Although your competition might offer something you can’t match, that doesn’t matter. What matters is that you identify and play up what you’ve got.” -Barbara Corcoran, Founder of the Corcoran Group, New York City’s leading real estate company
“Real estate can be so much fun you almost feel guilty earning money at it!” -Monda Bassil, President of Prestigious Properties of New York
“When you sell real estate, pay tax only if you want, when you want, and in the amount you decide.” -Gary Gorman, Founder of 1031 Exchange Experts, LLC, and author of Exchanging UP!
“Whether it is a real estate deal or any other venture, the key is to find something you enjoy doing, and then do it better than anyone else-because success comes easier to people who follow their passion.” -Donald Trump, J r., Executive Vice President of Development and Acquisitions for The Trump Organization
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Small Business Guide To Government Contracts
$27.99Each year, the federal government awards billions of dollars in small-business contracts. It’s both the lifeblood of hundreds of thousands of companies and a quagmire of red tape. One misstep can result in hefty fines, cancelled contracts-even jail time. The Small-Business Guide to Government Contracts puts a wealth of specialized legal counsel at readers’ fingertips. It’s the one book that looks beyond winning a piece of the $500 billion pie and concentrates on the crucial but complex Federal Acquisition Regulation (FAR) and other rules required for keeping the contract alive and avoiding penalties. Clear answers to the most important compliance questions are inside, including: * Is a small business really small? * Who is eligible for the HUBZone, 8(a), SDVO or WOSB programs? * What salaries and benefits must be offered? * What ethical requirements must be followed? * When does affiliation become a liability? No one can afford to be lax with the rules or too harried to heed them. This book helps contractors meet their compliance obligations-and keep the pipeline flowing.
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Upside Down In America
$14.99“If you are ‘upside down’ and/or facing foreclosure of your home, life can seem like a runaway train careening toward disaster. During the process of completing this book, I noticed the laws are changing rapidly. But real options are open to you-and it’s time you knew them……
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Best Practices For Effective Boards
$16.99A local pastor.
A long-standing member of not-for-profit board.
A former president of a university.
These three authors share their wisdom and experiences from decades of board leadership. With specific areas of expertise, they bring 3 distinctive voices and perspectives to the 12 essential principles every leader needs to develop and maintain a healthy governing board.
Best Practices for Effective Boards challenges your board to become the most effective, God-honoring body to ever serve your organization. Regardless of the size of your board or the organizations that you serve, you can benefit from the principles outlined in this book. The starting point is clear and the path is systematically laid before you, helping to transform your vision, strategy, and future. No matter where you start, you can develop your board into a strong and effective body working toward a future of growth and development.
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High Tech High Touch Customer Service
$19.99In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment-lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind loyal customer base that allows you to survive-and thrive. And High-Tech, High-Touch Customer Service spells out surefire strategies for success in a clear, entertaining, and practical way. Discover: * Six major customer trends and what they mean for your business * Eight unbreakable rules for social media customer service * How to effectively address online complainers and saboteurs on Yelp, Twitter, TripAdvisor, and other forums for user generated content * The rising power of self-service-and how to design it properly * How to build a company culture that breeds stellar customer service High-Tech, High-Touch Customer Service reveals inside secrets of wildly successful customer service initiatives, from Internet startups to venerable brands, and shows how companies of every stripe can turn casual customers into fervent supporters who will spread the word far and wide-online and off.
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Trainers Tool Kit Second Edition
$18.95The Trainer’s Tool Kit has long been a valued guide for trainers and managers in need of a quick refresher. Now completely updated with hundreds of ready-to-use techniques, the book is still the perfect resource for new trainers, managers who are suddenly asked to train, and training professionals in need of a quick refresher. Comprehensive and arranged in an easy-reference format, The Trainer’s Tool Kit, Second Edition, supplies instant guidance specifically designed to make any training task easier and more efficient. The book gives you concise, easy-to-digest nuggets of information you can put to use even at a moment’s notice. You’ll find here’s-how-to-do-it information on need-to-know training topics including: * the principles of learning * budgeting for training * when to use case studies * handling difficult participants * icebreakers * facilitation tips * flipchart do’s and don’ts * learning contracts * overcoming resistance * rewards and recognition Now even easier to use, completely updated, and containing all the practical information included in the first edition, the book also includes expanded coverage of retention programs such as mentoring and career and succession planning. Taking a fresh look at a broad range of ideas, The Trainer’s Tool Kit, Second Edition, shows how to achieve significant performance improvements through effective training.
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21st Century Keys To Employment
$22.99This book is the result of 14 years working directly with people who have lost jobs, homes, financial freedom, and hope. “21st Century Keys to Employment” will guide you through the steps necessary to stand out from the competition to land that next job!
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Work Matters : Lessons From Scripture
$23.99Adam and Eve worked. Jacob and Joseph worked. So did Ruth, David, Daniel, Jonah, Martha, Priscilla and Aquila, Paul – and most people in the Old and New Testaments. In Work Matters marketplace theology expert R. Paul Stevens revisits more than twenty biblical accounts – from Genesis to Revelation – exploring through them the theological meaning of every sort of work, manual or intellectual, domestic or commercial. Taken together, his short, pithy reflections on these well-known Bible passages add up to a comprehensive, Bible-based theology of work – one that will be equally useful for seminars, classes, Bible studies, and individuals seeking to grasp more fully the theological dimensions of their daily labor.
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Brand Real : How Smart Companies Live Their Brand Promise And Inspire Fierc
$18.95Companies are forever being more creative in their branding strategies, building identities ranging from the warm-and-fuzzy to the ultra-cool and edgy. But it seems that many of these enterprises forgot that a brand, at its heart, is a promise to deliver. If the brand experience does not live up to that promise, customers will take their business elsewhere. Brand Real is a business strategy guide for making a brand’s promise stand up at every customer touch point. Packed with proven, repeatable management practices, the book shows how to establish a clean brand architecture while avoiding the needless complexity that has tripped up many promising companies. Author Laurence Vincent presents cautionary tales of supposed brand superstars as well as instructive case studies of genuine brand giants like American Express, Apple, Cisco, Google, Qualcomm, Virgin, and others. Readers will learn how to connect the outward-facing elements of their brands-logos, advertising, imagery, communications-directly to the core elements of business strategy and forge a powerful and lasting connection with their customers.
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Secret Corruption : Multi Trillion Dollar Business Of Litigation In America
$15.99Americans are in revolt. Why? Injustice runs rampant. Court Street (America’s Legal System), a Trillion Dollar industry, is inundated by secret corruption. Pastor Scott Wallis, in the tradition of investigative journalists and social reformers such as Ida Tarbell, Woodward and Bernstein, and Martin Luther King, Jr., exposes it, and stands as a voice against this kind of litigation terrorism.
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Secret Corruption : Multi-Trillion Dollar Business Of Litigation In America
$24.99Americans are in revolt. Why? Injustice runs rampant. Court Street (America’s Legal System), a Trillion Dollar industry, is inundated by secret corruption. Pastor Scott Wallis, in the tradition of investigative journalists and social reformers such as Ida Tarbell, Woodward and Bernstein, and Martin Luther King, Jr., exposes it, and stands as a voice against this kind of litigation terrorism.
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Pillars Of Prosperity
$27.99If you grew up in the country, you may have once or twice seen a turtle perched atop a fence post. The first thought to cross your mind upon seeing this unusual sight would probably be that the turtle did not get on top of that fence post by itself; it had help.
This analogy is meant to represent just that – something accomplished that would not normally be possible without the assistance of someone or something more capable. That is the message of this book: how to accomplish more with less; how to go higher financially (and in other areas of life) than your talents and abilities would otherwise take you; how to position yourself to be propelled by God Himself to heights you may have never thought possible; and why God wants to prosper the people who attend their ears to His methods.Add to cartin stock within 3-5 days of online purchase
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Pillars Of Prosperity
$17.99If you grew up in the country, you may have once or twice seen a turtle perched atop a fence post. The first thought to cross your mind upon seeing this unusual sight would probably be that the turtle did not get on top of that fence post by itself; it had help.
This analogy is meant to represent just that – something accomplished that would not normally be possible without the assistance of someone or something more capable. That is the message of this book: how to accomplish more with less; how to go higher financially (and in other areas of life) than your talents and abilities would otherwise take you; how to position yourself to be propelled by God Himself to heights you may have never thought possible; and why God wants to prosper the people who attend their ears to His methods.Add to cartin stock within 3-5 days of online purchase
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Rhinoceros Success : The Secret To Charging Full Speed Toward Every Opportu
$19.99An energetic, high-octane call to take com-mand of life with energy and optimism.
If you have ever thought I can do better. If you’ve ever felt the stirrings of rhino blood in your veins and felt your heart quicken at the scent of success, then you are ready to read Rhinoceros Success and get charging!Add to cartin stock within 3-5 days of online purchase
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Dave Ramseys Complete Guide To Money
$31.99If you’re looking for practical information to answer all you “How?” “What?” and “Why?” questions about money, this book is for you. Dave Ramsey’s Complete Guide to Money covers the A to Z of Dave’s money teaching, including how to budget, save, dump debt, and invest. You’ll also learn all about insurance, mortgage options, marketing, bargain hunting and the most important element of all-giving.
Topics Covered: Super Saving, Relating With Money, Cash Flow Planning, Dumping Debt, Credit Sharks In Suits, Buyer Beware, Clause and Effect, That’s Not Good Enough, The Pinnacle Point, From Fruition To Tuition, Working In Your Strengths, Real Estate and
Mortgages, Give Like No One Else.Add to cartin stock within 3-5 days of online purchase
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Resolving Conflicts On The Job Second Edition
$14.99Conflict, misunderstandings, and contrary points of view are all a part of the workplace — and employees who can’t effectively deal with these differences may be stunting their career growth. Now, in a newly updated second edition, Resolving Conflicts on the Job gives succinct and clear guidelines for dealing with conflict on both interpersonal and organizational levels. The book explains proven methods for resolving differences and suggests specific techniques that aid in: * giving and receiving criticism * handling disputes at different levels of an organization * resolving disagreements within a team * managing different personality types Completely updated with a new chapter on keeping cool in a conflict and exercises to determine whether disagreements are constructive, this timeless guide will enable managers to lead their teams without starting an argument.
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Harvesting Intangible Assets
$24.95Whether you call it “harvesting intangible assets” or “intellectual property management,” organizations must make the most of everything they have to offer if they want to remain competitive. Yet, the majority of companies are oblivious to the wealth of revenue-producing opportunities hiding just below the strategic surface. In this thought-provoking book, author Andrew J. Sherman shares insights and expertise gleaned from his work with some of the world’s leading companies who have capitalized on intellectual assets such as patents, trademarks, customer information, software codes, databases, business models, home-grown processes, and employee expertise. Featuring instructive examples from organizations including Proctor and Gamble, IBM, and Google, the book reveals how companies large or small can implement IP-driven growth and licensing strategies, foster a culture of innovation, turn R&D into revenue, and much more. Smart companies reap what they sow. This book gives readers the tools they need for a profitable harvest.
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360 Degree Leader
$19.99New York Times best-selling author John C. Maxwell shows anyone how to lead, regardless of their level in any organization. In his nearly thirty years of teaching leadership, John Maxwell has encountered this question again and again: How do I apply leadership principles if I’m not the boss? It’s a valid question that Maxwell answers in The 360 Degree Leader. You don’t have to be the main leader, asserts Maxwell, to make significant impact in your organization. Good leaders are not only capable of leading their followers but are also adept at leading their superiors and their peers. Debunking myths and shedding light on the challenges, John Maxwell offers specific principles for Leading Down, Leading Up, and Leading Across. 360-Degree Leaders can lead effectively, regardless of their position in an organization. By applying Maxwell’s principles, you can expand your influence and ultimately be a more valuable team member.
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Enemy Of Engagement
$21.95There are a lot of frustrated people in most workplaces today. We’re not talking about the incorrigible office grump or the permanent slacker. Instead, we’re referring to dedicated workers who are being prevented from achieving their peak potential by organizational obstacles. Better enabling these employees to succeed represents an untapped avenue for radically improving productivity. Packed with the latest research findings from the prestigious Hay Group, The Enemy of Engagement uncovers the hidden impediments to performance-excessive procedures, lack of resources, overly narrow roles, and more-and outlines best-practice solutions for eliminating them. This is not an insignificant issue facing businesses today. According to Hay Group’s study, depending on the industry, between one-third and one-half of employees report work conditions that keep them from being as productive as they could be. The Enemy of Engagement gives managers powerful new insights and research-based tools for ensuring their teams are both willing and able to make maximum contributions.
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Great By Choice
$29.99The new question
Ten years after the worldwide bestseller Good to Great, Jim Collins returns with another groundbreaking work, this time to ask: Why do some companies thrive in uncertainty, even chaos, and others do not? Based on nine years of research, buttressed by rigorous analysis and infused with engaging stories, Collins and his colleague, Morten Hansen, enumerate the principles for building a truly great enterprise in unpredictable, tumultuous, and fast-moving times.The new study
Great by Choice distinguishes itself from Collins’s prior work by its focus not just on performance, but also on the type of unstable environments faced by leaders today.With a team of more than twenty researchers, Collins and Hansen studied companies that rose to greatness-beating their industry indexes by a minimum of ten times over fifteen years-in environments characterized by big forces and rapid shifts that leaders could not predict or control. The research team then contrasted these “10X companies” to a carefully selected set of comparison companies that failed to achieve greatness in similarly extreme environments.
The new findings
The study results were full of provocative surprises. Such as:The best leaders were not more risk taking, more visionary, and more creative than the comparisons; they were more disciplined, more empirical, and more paranoid.
Innovation by itself turns out not to be the trump card in a chaotic and uncertain world; more important is the ability to scale innovation, to blend creativity with discipline.
Following the belief that leading in a “fast world” always requires “fast decisions” and “fast action” is a good way to get killed.
The great companies changed less in reaction to a radically changing world than the comparison companies.
The authors challenge conventional wisdom with thought-provoking, sticky, and supremely practical concepts. They include: 10Xers; the 20 Mile March; Fire Bullets, Then Cannonballs; Leading above the Death Line; Zoom Out, Then Zoom In; and the SMaC Recipe.Finally, in the last chapter, Collins and Hansen present their most provocative and original analysis: defining, quantifying, and studying the role of luck. The great companies and the leaders who built them were not luckier than the comparisons, but they did get a higher Return on Luck.
This book is classic Collins: contrarian, data-driven, and uplifting. He and Hansen show convincingly that, even in a chaotic and uncer
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Duct Tape Marketing Revised And Updated (Revised)
$18.99Duct Tape Marketing is the small business marketing road map – A collection of proven tools and tactics woven together in a step-by-step marketing system that shows small business owners exactly what to do to market and grow their businesses. This guide combines insights gained from over twenty years of successfully working, in the field, with real-life small businesses. There are no theoretical complexities presented in Duct Tape Marketing – just simple, effective and affordable marketing that sticks.
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Managers Guide To Virtual Teams
$22.99With an increasing number employees working remotely, it is more difficult than ever to ensure that team members are working smoothly and productively together. A Manager’s Guide to Virtual Teams is a practical roadmap for bridging the logistical, cultural, and communication gaps that can prevent any virtual team from reaching its full potential. The book explores the four most critical elements to team success: * Trust and Accountability. Ten tips for creating trust within and across virtual teams * Communication. The particular challenges of the virtual world, especially in cross-cultural collaborations * Conflict Management. Examples, case scenarios, and resolution strategies * Deliverables. How virtual teams can get their work “out the door” faster and better A Manager’s Guide to Virtual Teams features the author’s proprietary Trust Wheel model, which includes powerful tools to help teams develop and ensure trust without face-to-face interaction. Filled with self-study exercises, activities, and advice based on the author’s 20 years’ consulting experience, this book can help any organization realize the promise of professionals working closely together-even if they’ve never met.
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Becoming An Exceptional Executive Coach
$32.99Coaching is more than simply learning a process and set of skills. Exceptional coaches draw on their professional experience, knowledge of organizationally relevant topics, strong helping skills, coaching-specific competencies, and most important, their ability to use their own intuition in the service of the client. Becoming an Exceptional Executive Coach is the first book that brings all of these elements together to guide readers in developing their own personal model of coaching. The book begins with the foundation for executive coaching: definitions, competencies, and topics. Readers will examine the core content areas crucial in any coach’s work, from engagement and goal setting to needs assessment, data gathering, feedback, and development planning-and then learn how to combine that knowledge with the unique perspective they bring to the table as individuals in order to achieve maximum coaching effectiveness. Each chapter includes a case study that brings the practice of coaching to life. Tools include charts, development plans, contracts, and more, plus ongoing discussion of the role of coaching in organizational contexts.
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Key To The C Suite
$18.95With budgets more stringent than ever, important purchasing decisions have moved up the ladder to the C-suite. These days, it is crucial for sales professionals to understand the financial metrics senior level executives use to make strategic buying decisions and be able to communicate the positive effect their products or services will have on a company’s financial statements. This book shows readers how to build a convincing business case and present it to C-level executives. Readers will discover how to: * Find key financial information on a prospect * Determine a corporation’s financial stability * Clearly define the value of the product or service they are selling * Calculate the value impact of their offerings in financial metrics Clarifying how sales packages fit into metrics such as return on asset, return on equity, operating costs, net profit, and earnings, this book reveals how readers can determine their product’s value as perceived by an organization’s ultimate decision makers, and unlock the door to greater sales.
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Outwitting The Devil
$16.95Napoleon Hill wrote this book in 1938, just after publication of his all-time bestseller, Think and Grow Rich. This powerful tale has never been published, considered too controversial by his family and friends.
Using his legendary ability to get to the root of human potential, Napoleon Hill digs deep to identify the greatest obstacles we face in reaching personal goals: fear, procrastination, anger, and jealousy, as tools of the Devil. These hidden methods of control can lead us to ruin, and Hill reveals the seven principles of good that will allow us to triumph over them and succeed.
Annotated and edited for a contemporary audience by Rich Dad, Poor Dad and Three Feet from Gold co-author Sharon Lechter, this book is profound, powerful, resonant, and rich with insight.
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Conflict 101 : A Manager’s Guide To Resolving Problems So Everyone Can Get
$19.99We all know conflict is unavoidable-especially in the workplace. Whether it’s a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, it’s a manager’s role to navigate relationships, and build compromises and collaborations. Conflict 101 gives readers the tools they need to ensure not only that employees get back on track, but that disagreements breed positive results. Readers will learn how to: * Build trust * Harness negative emotions * Encourage apologies and forgiveness * Use a solution-seeking approach * Say what needs to be said Incorporating anecdotes taken from the author’s twenty years of experience as a conflict resolution professional, the book helps readers more deeply understand how conflict is created, how to respond to it, and how to manage it more effectively.
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Critical Thinking Toolkit
$39.99Unimaginative. Risk-adverse. Prone to group-think. These are not just empty complaints about today’s employees. A recent article in Newsweek found solid data that proves a “creativity crisis” is plaguing America. Yet critical thinking, the ability to approach a problem both analytically and creatively, is the bedrock of success for companies and their people. Fortunately, it’s a skill that can be learned. The Critical Thinking Tool Kit aims to get employees thinking better and faster with 35 hands-on activities and ready-to-use assessments. Team members work on challenging assumptions, brainstorming divergent ideas, and then pinpointing the ones that best benefit an organization. And they’ll learn to do it in real-life speed-quickly! The training exercises in The Critical Thinking Tool Kit offer an invigorating departure from the everyday-with the potential for big payoffs in the form of enhanced “on-your-feet” thinking, innovative problem-solving, and profitable idea generation from everyone on the team.
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Ill Make You An Offer You Cant Refuse
$18.99You gonna make money being a sucker? Fuggedaboutit! Here’s a tip: You’ve got to get a plan, work it hard, work it smart, and surround yourself with people who know how to help you reach your goals-people like Michael Franzese.
Franzese was a capo in the Colombo crime family. He ran rackets that earned millions a week. And then he walked away and went straight. He served his time and now schools everyone from executives to small business owners about how to get the most from their businesses-and how to do it on the level.
Filled with hard-won experience, street smarts and a just a pinch of philosophy, I’ll Make You an Offer You Can’t Refuse delivers the goods:
*Strategies for winning
*What kind of people you need in your crew
*Ethical pitfalls
*Coming out ahead in negotiations
*And a lot, lot moreBusiness is business. Let your friend Franzese give you a tip or two about how to run yours better.
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Beyond Talent : Become Someone Who Gets Extraordinary Results
$22.99New York Times best-selling author John C. Maxwell shows that talent is just the starting point for a successful impact in any organization. It’s what takes you beyond your talent that matters. People everywhere are proving him right. Read the headlines, watch the highlights, or just step out your front door: Some talented people reach their full potential, while others self-destruct or remain trapped in mediocrity. What makes the difference? Maxwell, the go-to guru for business professionals across the globe, insists that the choices people make–not merely the skills they inherit–propel them to greatness. Among other truths, successful people know that: Belief lifts your talent. Initiative activates your talent. Focus directs your talent. Preparation positions your talent. Practice sharpens your talent. Perseverance sustains your talent. Character protects your talent. . . . and more! It’s what you add to your talent that makes the greatest difference. With authentic examples and time-tested wisdom, Maxwell shares thirteen attributes you need to maximize your potential and live the life of your dreams. You can have talent alone and fall short of your potential. Or you can go beyond talent and really stand out.
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Put Your Dream To The Test
$19.99New York Times and Business Week best-selling author John C. Maxwell helps people answer ten powerful questions to reveal a future where their dream is fulfilled. Most people John Maxwell encounters have a dream. In fact, he’s asked thousands about their greatest aspirations. Some describe their dream with great enthusiasm and detail. Others are reluctant, almost embarrassed, to talk about it. Regardless of their zeal or fear, the same question drives every person with a dream: Can I achieve it? Sadly, most people have no idea how viable their dream is. They hope to achieve it, yet hope is not a strategy. What people need is a way to test their dream. In Put Your Dream to the Test, Maxwell brings the subject of a personal dream down to earth. He gives readers practical and powerful direction for their lives by leading them through ten questions that will help them create a clear and compelling pathway to their dream.
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Rescue The Problem Project
$29.99When budgets are dwindling, deadlines passing, and tempers flaring, the usual response is to browbeat the project team and point fingers of blame. Not helpful. For these situations, what is needed is an objective process for accurately assessing what is wrong and a clear plan of action for fixing the problem. Rescue the Problem Project provides project managers, executives, and customers with the answers they require. Turnaround specialist Todd Williams has worked with dozens of companies in multiple industries resuscitating failing projects. In this new book, he reveals an in-depth, start-to-finish process that includes: * Techniques for identifying the root causes of the trouble * Steps for putting projects back on track-audit the project, analyze the data, negotiate the solution, and execute the new plan * Nearly 70 real-world examples of what works, what doesn’t, and why * Guidelines for avoiding problems in subsequent projects Many books explain how to run a project, but only this one shows how to bring it back from the brink of disaster. And with 65% of projects failing to meet goals and 25% cancelled outright, that’s essential information!
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How To Prepare Stage And Deliver Winning Presentations Third Edition
$24.95Business growth is becoming increasingly dependent on partnerships, joint ventures, and other strategic alliances. Consequently, the ability of professionals to articulate their ideas well to others has become increasingly essential. How to Prepare, Stage, and Deliver Winning Presentations, now in a thoroughly updated edition, gives readers a proven and practical approach to increase their knowledge, capabilities, confidence, and success. The book provides proven, practical advice on communicating essential information when it matters most. Readers will learn how to: * Make their case using persuasive supporting materials that illuminate and inspire * Win over audiences with sound strategy, organization, and persuasive evidence * Use visual aids using current technologies such as computer graphics, LCD projectors, and Web-interactive methods * Create a positive impression through voice, language, and nonverbal impressions This is an essential book for all professionals seeking to influence decision makers, win contracts, and enhance their careers.
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Business For The Common Good
$32.99Is business just a way to make money? Or can the marketplace a venue for service to others?
Scott B. Rae and Kenman L. Wong seek to explore this and other critical business issues from a uniquely Christian perspective, offering up a vision for work and service that is theologically grounded and practically oriented. Among the specific questions they address along the way are these:
What implications does the Christian story have for the vision, mission or sense of purpose that shapes business engagement?
What parts of business can be affirmed and practiced “as is” and what parts need to be rejected or transformed?
What challenges exist as attempts are made to live out Christian ideals in a broken world characterized by tight margins, fierce competition and short-term investor pressures?
How do Christian values inform specific functional areas of business such as the management of people, marketing and environmental sustainability?Business can be even more than an environment through which individual Christians grow in Christlikeness. In this book you’ll discover how it can also be a means toward serving the common good.
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Great Commission Companies (Revised)
$29.99Business as mission has emerged as a significant new model for mission in the twenty-first century. Today’s globalized economy has created strategic opportunities for Christian business enterprises in some of the most unlikely corners of the world. In this landmark book, economist Steve Rundle and missiologist Tom Steffen offer their paradigm for the convergence of business and missions–the Great Commission Company. Such companies intentionally create businesses in strategic locations, pursuing profits while remaining unabashedly Christian in their purpose. By establishing authentic businesses that employ local workers among the least-reached peoples of the world, they contribute to the economic health of the immediate community and also provide avenues for both physical and spiritual ministry.
In an era where multinational corporations have global influence and impact, the Great Commission Company opens up new possibilities for missions-minded entrepreneurs and businesspeople who want to change the world to the glory of God.
This revised and expanded edition provides new and updated case studies of Great Commission Companies in diverse contexts around the world.
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