Business
Showing 351–400 of 405 resultsSorted by latest
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What Every New Manager Needs To Know
$22.99Companies depend on the ability of managers to fulfill organizational vision and meet crucial objectives. But without a firm grasp of critical management competencies, new managers’ own futures — as well as the company’s — can be at serious risk. What Every New Manager Needs to Know gives readers the skills they need to excel in their new responsibilities, such as managing the relationship between individual and team performance, making key people decisions like hiring, coaching and evaluating, developing budgets, and mastering the skills of project management. The book explores the key roles managers must take on in different situations, and answers fundamental questions like: * What does it mean to be a manager? * What work can be delegated to others? * When is it — and isn’t it — appropriate to take on an active leadership role? Featuring examples and stories, What Every New Manager Needs to Know shows newly appointed managers how to think outside the cubicle and excel in their new roles.
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Early Warning : Using Competitive Intelligence To Anticipate Market Shifts,
$22.99Surprise is rarely a good thing in business. Unexpected developments range in their effects from inconvenient to disastrous. To avoid being blindsided, companies must develop a Competitive Early Warning system, or CEW, which combines strategic planning, competitive intelligence, and management action. Such systems let organizations manage risk more effectively and prevent “”industry dissonance”” — when market realities outpace corporate strategies. Early Warning reveals how to: * Change strategy to meet new realities * Learn from the mistakes of others via the book’s eye-opening stories * Avoid common tactics like benchmarking and using consultants, which may do more harm than good * Tell executives what they need to know — not what they want to hear Each chapter ends with a Manager’s Checklist of key points, and the book includes numerous charts, tables, and tools. With strong opinions and wry humor, world-recognized expert Gilad reveals how to anticipate and react to early signs of trouble.
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Business ER
$13.49Business ER is a compelling business book that gets to the heart of the matter. It reads like a novel while it uses a powerful medical metaphor to share valuable insights on how to achieve and maintain corporate health, personal health, and a critical balance between the two. The metaphor is revealed as a senior manager, seeking emergency room treatment for stroke symptoms, recognizes the parallel between the functioning of his body and his organization. The authors’ unique medical and business expertise provides rich information and insight linking both worlds. The reader’s thinking is impacted with powerful personal and organizational questions for reflection and action.
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Developing The Leaders Around You Workbook (Workbook)
$17.99Dr. John C. Maxwell is committed to more than just being a leader_he’s also committed to nurturing and mentoring thousands of potential leaders around him. This passion is what caused him to found INJOY and EQUIP, and it is the driving force in his ministry. Both practical and inspirational, Developing the Leaders Around You is crammed with strategies that help you effectively transform your goals into reality by building leadership in the people around you. Emphasizing that an organization can’t grow until its members grow, Dr. Maxwell encourages readers to foster a productive team spirit, make difficult decisions, handle confrontation, and to nurture, encourage, and equip people to be leaders.
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Theres No Such Thing As Business Ethics
$23.00Bestselling author and expert on leadership John C. Maxwell claims there is only ONE rule for business. How does a person judge what is ethical? Sometimes it is clear. You know Enron’s leaders were in the wrong. But is it always easy to see where the line is in your life? What’s the standard? And can it work in all situations? John C. Maxwell thinks it can. When the New York Times best-selling author, successful businessman, and former pastor was asked about his thoughts on business ethics, his response was, “There’s no such thing. There is only ethics.”
Maxwell asserts there’s one ethical standard for all behavior. And you might be surprised by what it’s based on. Did you know that a variation of the Golden Rule exists in every major religion? In There’s No Such Thing as Business Ethics, Maxwell shows how people can live with integrity by using the Golden Rule as their standard-regardless of religion, culture, or circumstances. Along the way, he delves into the desires of the human heart, reveals the five most common causes that get people off track ethically, and teaches how to develop the Midas touch when it comes to integrityAdd to cartin stock within 3-5 days of online purchase
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Absolute Honesty : Building A Corporate Culture That Values Straight Talk A
$22.99WorldCom. Enron. Tyco. Shocking accusations of dishonesty and silent complicity have dominated headlines recently, and cost the American economy trillions of dollars. Clearly, dishonesty doesn’t pay. Drawing from these stories, as well as from more positive ones, Absolute Honesty shows how to establish and maintain a culture where honest communication is the norm, and employees can speak openly without fear of retribution. The book illustrates the impact that truthfulness and accountability can have on organizations, attacking the sort of passivity that allows little lies to grow into giant disasters. Structured around the Six Laws of Absolute Honesty, this insightful book goes beyond simply extolling the virtues of ethics to provide a template managers can use to maintain an environment of healthy debate. It also contains a toolbox of techniques anyone can apply to improve his or her ability to confront and resolve difficult issues. Companies can reap huge benefits from cultivating an atmosphere of trust. Absolute Honesty is an important, timely book that provides readers with the tools and strategies to establish a culture in which communication thrives and results speak for themselves.
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HR From The Heart
$19.95Human resources professionals are entrusted, perhaps more than any other corporate designates, with the well-being of their organization’s population. They bridge the gaps between the individual and the collective, the person and the purpose. The most successful and effective HR professionals see their careers as a calling, and their work, though driven by corporate goals, is graced by a sense of purpose, a profound generosity, and a love for what they do and the constituencies they serve. HR from the Heart is a book for HR practitioners who love their jobs — or want to. Libby Sartain, one of the country’s top human resources executives, reveals how HR professionals create a synergy between business objectives and the needs and wants of employees. This inspiring book is equal parts motivational message and how-to, confessional and career guide. Filled with stories from Sartain’s considerable experience, HR from the Heart offers a first-hand perspective on forging relationships, selling HR to the company, taking diversity beyond “by the book,” keeping policy in perspective, and more — all while making the right career moves, staying engaged, and forwarding the strategic goals of the company.
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Leader As Communicator
$19.95In turbulent times, the ability to communicate with power and purpose becomes a crucial leadership competency. Smart executives realize that leadership communication isn’t a matter of “making nice,” but a strategic necessity. Organized around an original model defining the important communication roles a leader must fill, The Leader as Communicator examines roles as diverse as trust-builder and critic, renewal champion and navigator, learning advocate and provocateur. The book presents case studies of organizations including Cadillac, Emerson, and Saturn, plus dozens of other examples. Packed with strategies and tactics showing how leaders can shape the communications climate of their organizations, the book culminates with assessment exercises that let readers measure their own communication skills. This insightful book demonstrates how to become a stronger, more confident leader — one who can use communication to build alignment, enthusiasm, and productivity.
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Cracking The Corporate Code
$19.95Over the last few decades, advances by African-Americans in the business world have been both impressive and well-documented. But even a cursory glance at the statistics — not to mention a look around most corporations — reveals that, despite much progress, minority executives are still relatively few and far between. Whether in the form of insensitivity, change-averse corporate cultures, socio-economic factors, or outright racism, African-Americans still face very real obstacles along the path to professional success. To many, these obstacles have seemed insurmountable, and their careers have foundered. But to thousands of others, these challenges have been an invitation to excel, and their accomplishments have been worthy of both praise and emulation. Cracking the Corporate Code delves deeply into the lives and careers of 32 such notable professionals. These are not the men and women usually cited: the high-profile government officials, the legendary civil rights pioneers, or the megastar athletes who have leveraged their on-field success into positions of leadership. The authors have chosen instead to profile individuals who have risen through the ranks of America’s most noteworthy businesses, to the highest echelons of corporate power and influence. In exclusive, eye-opening interviews, these men and women recount their impressive and widely differing career trajectories, revealing what motivated and discouraged them, their sources of support and conflict, and the strategies they developed to excel in organizations like PepsiCo, GE, Merrill Lynch, Kraft, Prudential, Chrysler, and dozens more. Rather than offer these inspiring stories as individual biographies, the authors have identified their common threads, analyzing what they reveal to the reader about: * Reconciling the ambiguities inherent for black professionals in corporate culture * Trusting your own abilities and potential while managing the ever-present issue of race * Overcoming isolation to establish not only your place in the organization but also a voice that will be heard and respected * Reading the unwritten rules and developing the “sixth sense” necessary to play the game *Cultivating and managing the relationships that will be crucial to securing more meaningful and influential positions * Understanding what true power is, how to compete for and acquire it, and how to translate it into substantial leadership Opportunities for success abound for African-Americans. For the last 40 ye
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Godly Business : How To Recognize That Business Is A Gift From God
$17.99Godly Business is a book about us and our interactions, focusing on an ethical business approach. It is all about who we are and what we do. It starts with basic concepts to fully develop and evaluate the person in us, continues with the family interactions as it relates to our activities, describes key business areas where we need to excel to end with the special technical business topics left for us in the greatest book of all-The Bible. This is a business book to be studied from a Christian perspective.
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Executive Values
$16.99What does it really take to add lasting value to your organization today? In Executive Values, Kurt Senske demonstrates how Christian values support long term organizational success. This original and practical guide provides Christian leaders with a game plan for Christ-centered leadership that stresses the development of a healthy organizational culture, values-based strategic planning, mentoring, and balancing professional and personal lives. Executive Values is a must for leaders who want to add lasting value to organizations, employees, customers, shareholders, and constituents, and to society at large. Now, perhaps more than ever, Christian values in leadership practices can help navigate the post-September 11, post-Enron marketplace.
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Street Smart Ethics
$30.00Success, as it is currently defined, usually depends on winning-beating the competition-which often places incredible pressures on business professionals. Street-Smart Ethics is divided into three sections: an action-packed primer on ethics, a collection of Proverbs-based guidelines for staying out of trouble, and a self-test that contains true-false questions and ethical brainteasers. With engaging writing and a lack of jargon, this book navigates executives, managers, and supervisors through the ethical decisions they must make every day. An indispensable resource for your briefcase!
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17 Indisputable Laws Of Teamwork (Workbook)
$19.99Whether leading in business, church, sports, or in your family, teamwork is essential. In this new book, John Maxwell walks readers through the various laws of leadership showing the importance of working together.
Everyone who works with people is realizing that the old autocratic method of leadership simply doesn’t work. The way to win is to build a great team.
John C. Maxwell has been teaching the benefits of leadership and team building for years. Now he tackles the importance of teamwork head on, writing about teamwork being necessary for every kind of leader, and showing how team building can improve every area of your life.Written in the style of the bestseller The 21 Irrefutable Laws of Leadership, this new book not only contains laws that you can count on when it comes to getting people to work together, but it tells them in such a way that you can start applying them to your own life today. And it’s illustrated with great stories of team leaders – and team breakers – from history, business, the church, and sports.
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Running With The Giants
$30.00Old Testament heroes can teach 21st-century believers invaluable lessons about life and leadership—if we’re willing to listen! In this engaging volume, best-selling author and “leadership guru” Maxwell discerns timeless principles from the lives of David (“Overcome adversity!”); Noah (“Don’t fear the impossible!”); Rebekah (“Give and serve generously!”); and others.
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Performance Appraisal Question And Answer Book
$18.99Most managers hate conducting performance appraisal discussions. What’s worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common — and most difficult — questions about this vitally important but often misunderstood and misused tool, including: * How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me? * Which is more important — the results the person achieved or the way she went about doing the job? * Is there such a thing as a perfect performance appraisal form? Many of the answers include a Hot Tip or Red Flag: a note to the reader making a particularly insightful suggestion. This book helps supervisors and HR professionals ease the pain of performance appraisal and use the process effectively.
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Complete Guide To Conflict Resolution In The Workplace
$44.99People thrive on conflict in most areas of their lives–football games, political debates, legal disputes–yet steer clear from workplace conflicts. But conflict is actually a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not conflict per se, but managing conflict. This authoritative manual explains step by step how to design a complete conflict resolution system and develop the skills to implement it. Packed with exercises, case studies, and checklists, the book also supplies: * an overview of workplace conflict * diagnostic tools for measuring it * techniques for resolving conflict, such as negotiation, labor/management partnerships, third-party dispute resolution, mediation, arbitration, more.
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Voice Power : Using Your Voice To Captivate, Persuade, And Command Attentio
$18.99Ever wonder what makes us buy from a certain salesperson or prefer one TV news announcer over another? In each case, a human voice is subtly captivating our ear and commanding our attention. Now celebrity voice coach Renee Grant-Williams reveals the trade secrets behind those persuasive voices and shows readers how to apply positive vocal techniques to business and personal situations. Much more than a guide to proper breathing or voice projection, this is a life-altering “owner’s manual” to unleashing and directing the powers of communication within one’s speaking voice. By exploring the rich connections between singing and speaking, Grant-Williams helps readers: * Evaluate their “VoicePower” quotients * Literally breathe new life into their voices * Tap the amazing power of consonants–and silence * Deliver sales pitches virtually guaranteed to sell * Turn a voice mail message (incoming or outgoing) into a personal calling card * Become more confident, persuasive presenters and public speakers.
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Organization Smarts : Portable Skills For Professionals Who Want To Get Ahe
$18.99Whether they’ve got increased responsibilities, new colleagues, or a brand new job, managers and specialists are bound to face unfamiliar situations. Although most smart professionals eventually adapt to new circumstances on their own, the truly savvy ones know that value of “street smarts”, the ability to assess environments quickly and make adjustments–both subtle and radical–on the fly. This timely book is a must read for professionals who want a portable skill set they can use in any situation and within any organization. With frank insights on the realities of professional interaction, the book helps readers to: * Work in unfamiliar situations with an inquiring and strategic mind * Use universal skills across industries, work sectors, and cultures * Influence organizational outcomes and change the status quo Plus mini-cases, tools, and challenging exercises will help professionals get in shape for the actual games of organizational life.
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5 Dysfuncions Of A Team
$27.00In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams.
Kathryn Petersen, Decision Tech’s CEO, faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? Lencioni’s utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight.
Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders.
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Emotional Intelligence Activity Book
$39.99We’ve all heard of “IQ”…but what’s “EQ?” It’s “Emotional Quotient” (aka Emotional Intelligence), and experts say that EQ is a greater predictor of success at work than IQ. Companies are increasingly looking for ways to motivate and develop their employees’ emotional intelligence. This book presents trainers and coaches with 50 innovative exercises to be used for either individuals or groups. The activities found in the book are grouped according to the various core competencies associated with Emotional Intelligence: * Self-Awareness and Control: an awareness of one’s values, emotions, skills, and drives, and the ability to control one’s emotional responses * Empathy: an understanding of how others perceive situations * Social Expertness: the ability to build relationships based on an assumption of human equality * Mastery of Vision: the development and communication of a personal philosophy The book also includes suggested training combinations and coaching tips.
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Attitudes That Attract Success
$15.00Does your cup runneth over, or is life running you over? Here are practical steps to building internal values and perspectives that will change your life! Embedded in God’s Word are the keys to abundant living, and Hawaiian pastor Wayne Cordeiro guides you through those keys with humor and insight. This book will show you the common mistakes people make without realizing it; what separates successful from unsuccessful people; how to see people as God sees them; and how to change the way you think. You are just an attitude away from a fantastic life!
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Complete Guide To Accelerating Sales Force Performance
$59.95Every firm’s sales force combines the distinctive personalities of its members with the complex issues of size, pay structure, incentives, performance evaluation, and effective uses of new technology. And while underrepresented in most marketing texts, the success of the sales force is a major component in the overall success of most companies. The Complete Guide to Accelerating Sales Force Performance develops an effective, innovative framework for evaluating and improving the performance of any sales force. This book identifies and describes the key factors for creating a fast-track, go-to-market strategy. It’s loaded with proven ideas for improving such “success drivers” as: culture * sales force structure * hiring * sales manager selection * training * compensation * technology * sales territory design * goal setting * performance management. Packed with valuable insights and real-life examples, this guide is an excellent source of practical ideas for sales and marketing managers in all industries.
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Buyout : The Insider’s Guide To Buying Your Own Company
$22.99Successful management buyouts (MBOs) are the pinnacle of business success today and a great way to earn an ever-increasing stake in the American dream. Buyout provides managers and executives with the necessary tools and strategies for leading a company or division buyout. It explores the details of the entire buyout process and empowers managers to seize their destiny and take charge. Managers learn how to: * Find a company to purchase * Develop a business plan * Negotiate with the seller * Win the “”ground war”” of due diligence * Find equity partners and negotiate the management deal with investors * Run the company after the MBO. Buyout offers real-life stories of people who actually pulled off out-of-this-world deals and became rich beyond their wildest expectations.
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Team Building Workshop
$49.99Of all the challenges faced by organizations today, team-building ranks as one of the biggest–and most critical. With organizations increasingly dependent on high-performance teams for virtually every imaginable activity, teamwork has become a major business strategy–and getting teams to work an absolute necessity. The Team-Building Workshop was written specifically to help readers design and lead a two-day team-building workshop that achieves measurable results. Using the six-step team-building process and wealth of ready-to-use training materials, readers will be able to: * Recognize when team building is the right solution * Generate true commitment to team building * Handle resistance to team building * Accurately assess the team’s needs * Cure dysfunctional teams, resolve team conflict, and rebuild team trust * Use team building to improve productivity, quality, and customer satisfaction.
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Hard Work Of Rest
$9.99Corporate America is certainly one of the greatest testing grounds for personal faith and conviction. With an increasing number of believers across the globe seeking to integrate their faith into the workplace, the editors of Life@Work have targeted five key areas in work in which Christians can apply God’s Truth. Looking at the topics of Ethics, Calling, Ambition, and Coaching, each book provides relevant quotes, illustrations, principles and life application questions. These books are excellent for individual study or group interaction and discussion.
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Greed : Economics And Ethics In Conflict
$17.00We live in an age of greed. Economic good times and the self-immolation of socialist alternatives have left capitalism unrivaled in popular minds as a way of life, a prized set of values and expectations. Yet it is not without its downside and its victims: Basic human services have become more and more commodified. Corporations unabashedly reorganize for short-term gain at the expense not only of employees but even of their own long-term viability. Decreases in unemployment lead to stock-market panic.
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Knock Your Socks Off Service Recovery
$18.99Cancelled flights, damaged goods, botched bills, locked-up software–these are the service screw-ups that leave customers angry, disgusted…and determined to never buy from you again! But these mad-as-hell customers can be wooed back through skillful, planned “service recovery.” And, surprisingly, customers who experience world-class Knock Your Socks Off service recovery become your most loyal customers–and are a source of continuing business for years to come. Building on the popular, breezy approach of the Knock Your Socks Off Service series, the authors provide managers with an upbeat primer on creating a first-class recovery system. Enlivened by John Bush’s witty illustrations, the book explains: * The economics of recovery–what it costs when you lose customers, and how little it can cost to win them back * The processes, policies, and technology a company must have to ensure an effective, real-time recovery system * The manager’s role in sustaining an outstanding recovery system–through training, coaching, empowering, supporting, inspiring, and rewarding great service providers.
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Transforming Leadership : Jesus Way Of Creating Vision Shaping Values And E
$28.99The world needs transformational leaders—leaders who buck the system, break the rules, dream new dreams! Ford examines Jesus’ ministry as a model and expands on it with the best insights from recent leadership and management books. He vividly describes the six essential roles of a leader (strategist, seeker, seer, servant, struggler, and sustainer). You’ll be challenged, encouraged, and equipped to transform your world!
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Getting Together : A Guide To Good Groups
$30.99IVP Print On Demand Title
People get together for all kinds of reasons: prayer, study, service, fun, discussion, fellowship, decision-making. What makes some groups lively and growing, while others are dullsville? Griffin describes three different kinds of groups (task groups, relationship groups, influence groups) and explores what makes each kind successful.
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Transforming Vision
$28.99Science, technology and economic growth motivate our socity. Each is carried on with a little regard for Christian concerns. Brian Walsh and Richard Middleton yearn for change. They long to see Christianity penetrate the structures of society, reforming and remolding our culturre. From scholarship in the universities to politics, business and family life, the Christian vision can transform our world. To stimulate such change the authors analyze our troubled age, show us how it got that way and suggest a solution. Their clear presentatioin of a Christian world view forms the basis of their hope.
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Action Tools For Effective Managers
$18.95All day long, managers deal with one challenge or another: complaints from staff, delegating work no one wants to do, jealousy and hurt feelings, performance reviews, even “small” problems like telephone abuse. It’s exhausting! This book gives time-pressed managers succinct, pragmatic tools for taking action instantly on more than 65 common problems. For each problem, the book presents: 1. A brief case study that demonstrates the on-the-job problem in clear, human terms that anyone can relate to 2. Insightful analysis of the case study, explaining the issues that need to be addressed 3. Specific tools that help solve the situation, including step-by-step guidelines, checklists, standard procedures…and lots of practical advice.
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How You Play The Game
$24.99This is a story of passion and commitment and faith-qualities that drove one working-class kid to not only build a sports empire, but also to change the way the entire sports industry has done business. In How You Play the Game, Jerry Colangelo, in his own words, tells how he emerged from the tough streets of Chicago Heights as a high school and college sports star-how he helped create and build the Chicago Bulls-at a time when the NBA was a second-tier professional league, and two basketball teams had already failed in the Windy City-how he moved to Arizona and started the Phoenix Suns, an organization that fought its way to become the ninth richest franchise in all of sports-and how he then began baseball’s newest team, the Arizona Diamondbacks. This is a tale of determination, faith, and, most assuredly, good timing and good luck. In truth, this isn’t one story-but many. Jerry weaves together a lifetime of great moments in sports and tense times in business. Peppered with stories about players and coaches, including Charles Barkley and Connie Hawkins, Red Holzman, and Buck Showalter, as well as owners, general managers, investors, reporters, and more, How You Play the Game is truly an insider’s look at the sports world. Mr. Colangelo’s 30-year history mirrors the evolution of sports to the global marketing and media mega-industry it is today.
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Power Etiquette : What You Don’t Know Can Kill Your Career
$16.99Can table manners make or break a megamerger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely. In an era when companies are competing on the basis of service, manners are much more than a social nicety — they’re a crucial business skill. In fact, good manners are good business. This no-nonsense “manners reference” refreshes readers on everyday etiquette and makes sure they’re on their best behavior. It provides quick guidance on such pertinent and timely topics as: * telephone, e-mail, and Internet etiquette * table manners *grooming and business dress * written communications * gift giving * resumes and interviews * making introductions * public speaking * networking, and more.
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Building A Partnership With Your Boss
$14.99The Boss and The Assistant. It’s a basic business relationship, and the structure is easy: The Boss gives orders, and The Assistant obeys. But there’s an alternative that’s better for both assistant and boss, and it’s called “partnership.” In this eye-opening book, assistants learn how they can break out of old, narrow roles and enjoy working with a boss instead of for a boss. This change liberates creativity and self-confidence, and reveals hidden skills and interests. It also makes an assistant more valuable (and promotable) to the boss and the company. Readers learn specific techniques for how to: * initiate the transition to a partnering relationship * understand their boss’s work style and adapt to it — without losing their sense of self * become a proactive worker who takes responsibility for mistakes and credit for successes
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Game Plan : Winning Strategies For The Second Half Of Your Life
$19.99Thousands of readers have found an exciting new vision for the second half of life in the best-selling book, Halftime. Bob Buford showed us that we aren’t experiencing a midlife crisis that’s winding us down to our retirement years, but a break in the game that can prepare us for the most exciting half of life. In Game Plan, Buford gives you a practical way to move from success to significance — and create an individual strategy that can get you where you want to be five . . . ten . . . twenty . . . thirty . . . or more years from now. If you sense it’s time for a positive change in your life, Game Plan gives you the tools to uncover your best self, aim for your highest dreams, and make your career and personal life more meaningful and fulfilling than ever. With this book, there are no more excuses for postponing or evading the decision about what to do with the second half of your life — the half after age forty or forty-five.
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Planning Successful Meetings And Events
$14.99Planning a meeting or event is no easy task. Just ask any of the administrative staffers who are increasingly being asked to do it. One minor mistake — a plane ticket that doesn’t arrive on time, not enough vegetarian meals at the luncheon, the wrong kind of audio/visual equipment — can mean big trouble. Now this handy little how-to guide takes secretaries and assistants through the entire process step-by-step. From site selection and registration do’s and don’ts to negotiating with vendors and food and beverage planning, this book gives them everything they need to get a meeting planned right. Packed with floor plans, checklists, glossaries of industry-specific terms, lists of resources, and more, Planning Successful Meetings and Events is sure to transform any take-charge assistant into the Martha Stewart of meeting and event planning. It’s a good thing.
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New Supervisors Survival Manual
$18.95Moving up to a supervisory position should be cause for celebration, not exasperation. Yet many first-timers are unprepared for the demands of this new role. They quickly become overwhelmed — to the detriment of the organization, their co-workers, and themselves. This friendly guide is full of field-tested help for novice supervisors. Brief yet comprehensive, it leads them through the key tasks and responsibilities of the job. Readers will learn to think and act like managers as they develop critical competencies such as: * establishing and maintaining high performance standards * communicating effectively at all levels of the organization * setting clear priorities * delegating and giving feedback to others * analyzing and resolving problems Filled with real-life examples, handy checklists, and tools for self-assessment, The New Supervisor’s Survival Manual will enhance the self-confidence and comfort level of every new supervisor.
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Who Moved My Cheese
$27.00Parts Of All Of Us
The Story Behind The Story
by Kenneth Blanchard, Ph.D.
A Gathering: Chicago
The Story Of Who Moved My Cheese?
Four Characters
Finding Cheese
No Cheese!
The Mice: Sniff & Scurry
The Littlepeople: Hem & Haw
Meanwhile, Back In The Maze
Getting Beyond Fear
Enjoying The Adventure
Moving With The Cheese
The Handwriting On The Wall
Tasting New Cheese
Enjoying Change!
A Discussion: Later That Same Day
Share It With Others
About The AuthorAdditional Info
With Who Moved My Cheese? Dr. Spencer Johnson realizes the need for finding the language and tools to deal with change–an issue that makes all of us nervous and uncomfortable.
Most people are fearful of change because they don’t believe they have any control over how or when it happens to them. Since change happens either to the individual or by the individual, Spencer Johnson shows us that what matters most is the attitude we have about change.When the Y2K panic gripped the corporate realm before the new millenium, most work environments finally recognized the urgent need to get their computers and other business systems up to speed and able to deal with unprecedented change. And businesses realized that this was not enough: they needed to help people get ready, too.
Spencer Johnson has created his new book to do just that. The coauthor of the multimillion bestseller The One Minute Manager has written a deceptively simple story with a dramatically important message that can radically alter the way we cope with change. Who Moved My Cheese? allows for common themes to become topics for discussion and individual interpretation.
Who Moved My Cheese? takes the fear and anxiety out of managing the future and shows people a simple way to successfully deal with the changing times, providing them with a method for moving ahead with their work and lives safely and effectively.
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Corporate Person : The Nature Of Volunteer Boards, Their Culture, And Corpo (Lar
$14.00No volunteer board is exactly alike. Everyone has its own corporate personality and collective culture. Yet, each board is formed by people who come together to envision, think, act, and speak with a common mission, and so grow and work together for the good of the community. It is for those people that this book is intended.
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Complete Human Resources Writing Guide
$55.00Letters, forms, policies, evaluations, and handbooks–these are just a few of the documents that HR professionals produce every day. And it’s not just the quantity that counts, it’s the clarity and accuracy of the communications that are key. Here’s the first writing manual designed especially for HR professionals. It combines clear, complete, how-to-do-it guidelines on writing with more than 100 actual samples of HR documents. Readers discover how to: * master the 7 stages of writing, from outline to revision * avoid employee and legal problems that can arise from poorly written communications * overcome “”blank page syndrome”” * save time and effort * make every document achieve its purpose.
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Complete Guide To Performance Appraisal
$49.95A good appraisal system can serve as an effective structure for culture change within an organization — and it can help ease one of every manager’s most dreaded duties. Now, based on 25 years of experience, Dick Grote gives readers everything they need to make the process work well, including: * what an ideal system looks like * the available options and approaches * how to evaluate performance, write a fair appraisal, and conduct the actual appraisal discussion * how to create a system from scratch or optimize the one already in place * critical issues that must be considered, including employee development, pay, and legal concerns * emerging trends that influence the process — such as 360-degree feedback, teams, the use of software * actual appraisal forms from 12 companies, as well as scripts, diagrams, checklists, worksheets, flow charts, and sample policies
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Everyones A Coach
$19.99Are the people who report to you giving you their best? Is your team–whether a group of employees, a classroom of students, or your family–performing at its fullest potential? NFL coaching legend Don Shula and renowned business consultant Ken Blanchard team up in Everyone’s a Coach to share their secrets for inspiring others to greatness. At the heart of their book is a simple acronym that describes the qualities of an effective leader: -Conviction-driven–never compromise your beliefs. – Overlearning–practice until it’s perfect. – Audible-ready–know when to change. – Consistency–respond predictably to performance. – Honesty-based–walk your talk. Using an effective “tag-team” approach, Shula and Blanchard personally “unpack” the five leadership secrets behind this acronym. First, Shula tells you how each coaching concept worked on the field. Then, Blanchard explains how to apply that concept to your leadership situation. Complete with a self-test for measuring your personal coaching effectiveness, Everyone’s a Coach will help you unleash the excellence in anyone.
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Accounting And Financial Fundamentals For Nonfinancial Executives 2nd Editi
$22.99Finance and accounting are the backbone of any organization. Yet plenty of executives and businesspeople are befuddled and intimidated by number crunching. Now there’s a complete, concise, non-technical guide to grasping all the essentials of accounting — and directly applying financial data. Readers will learn how to: * pinpoint the most profitable products or sales regions * figure the rate of return from a capital investment * make internal management reports more useful * understand and prepare a statement of cash flows Its straightforward approach will appeal to all managers and executives who need a practical, comprehensible lesson in using financial analysis to set key business goals, measure results, and make smart decisions.
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Ethics In Business
$18.00Childs shows how businesspeople can bring their religious convictions to bear on business life and economics without being overbearing, provincial, or dogmatic. Tackling such topics as competition, regulation, environment, risk, truth-telling, whistle-blowing, leadership, discrimimination affirmative action, and conflict resolution,Childs is neither preachy nor simplistic. This is the book that will at last help businesspeople to push “beyond conventional morality” and infuse character into corporate culture.
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Danger In The Comfort Zone
$18.99Since the original publication of this important and controversial book, it has stirred up business thinkers everywhere. Now this landmark work has been updated and expanded — with five all-new chapters — to meet today’s continuing challenges to the nation’s productivity and morale. Danger in the Comfort Zone examines the phenomenon of the “entitlement” mentality in the American workforce — people’s preoccupation with their rewards rather than their responsibilities. Bardwick describes three basic mindsets and shows the effect of each on individuals and their organizations: * Entitlement — people feel entitled to rewards and lethargic about having to earn them; motivation and job satisfaction are low * Fear — people are paralyzed; the threat of layoffs makes them focus on protecting their jobs rather than doing them well * Earning — people are energized by challenge; they know their accomplishments will be noticed — and rewarded In this paperback edition, Bardwick points out that although the “fear” element has undoubtedly grown in the last few years, the entitlement attitude is still firmly entrenched at all levels. She offers additional chapters with new, specific techniques for pulling people out of the quagmire of fear and complacency, and igniting them with the energy of true earning.
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Great Customer Service On The Telephone
$12.99First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone — from salesperson to manager to secretary — how to treat it as a service tool that directly impacts on company profits. Readers will be able to double their effectiveness when they learn how to: * handle irate customers * end those “”endless”” calls * take meaningful messages * handle conference calls and transfer calls * screen calls and ask focused questions * use the phone during emergencies * improve their voice effectiveness With worksheets, checklists, and fill-in forms, this desktop primer will inspire fabulous phone service.
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Beyond Race And Gender
$18.99The ability to manage this diversity successfully has become a basic strategy for corporate survival. Beyond Race and Gender supplies a sorely needed Action Plan, extensive case studies, and a series of tough questions and answers to get readers thinking deeply about what elements are blocking the full use of the human talent available. In this visionary work, R. Roosevelt Thomas, Jr., rouses organizations to face the facts and embrace the challenges–because it is the only efficient way for America to compete and prosper.
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