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    Business

    • Business For The Common Good

      $32.99

      Is business just a way to make money? Or can the marketplace a venue for service to others?

      Scott B. Rae and Kenman L. Wong seek to explore this and other critical business issues from a uniquely Christian perspective, offering up a vision for work and service that is theologically grounded and practically oriented. Among the specific questions they address along the way are these:
      What implications does the Christian story have for the vision, mission or sense of purpose that shapes business engagement?
      What parts of business can be affirmed and practiced “as is” and what parts need to be rejected or transformed?
      What challenges exist as attempts are made to live out Christian ideals in a broken world characterized by tight margins, fierce competition and short-term investor pressures?
      How do Christian values inform specific functional areas of business such as the management of people, marketing and environmental sustainability?

      Business can be even more than an environment through which individual Christians grow in Christlikeness. In this book you’ll discover how it can also be a means toward serving the common good.

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    • Great Commission Companies (Revised)

      $29.99

      Business as mission has emerged as a significant new model for mission in the twenty-first century. Today’s globalized economy has created strategic opportunities for Christian business enterprises in some of the most unlikely corners of the world. In this landmark book, economist Steve Rundle and missiologist Tom Steffen offer their paradigm for the convergence of business and missions–the Great Commission Company. Such companies intentionally create businesses in strategic locations, pursuing profits while remaining unabashedly Christian in their purpose. By establishing authentic businesses that employ local workers among the least-reached peoples of the world, they contribute to the economic health of the immediate community and also provide avenues for both physical and spiritual ministry.

      In an era where multinational corporations have global influence and impact, the Great Commission Company opens up new possibilities for missions-minded entrepreneurs and businesspeople who want to change the world to the glory of God.

      This revised and expanded edition provides new and updated case studies of Great Commission Companies in diverse contexts around the world.

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    • Consultative Selling : The Hanan Formula For High-Margin Sales At High Leve

      $22.99

      Do you sell products or services? It doesn’t matter: What you’re really selling is customer profit. You help your customers and clients make profitable business decisions, and you are both rewarded with the fruits of a long-term business relationship. For 40 years, Mack Hanan’s Consultative Selling has empowered countless sales professionals to reap maximum success, and the Eighth Edition is here to take them-and you-to the next level, with brand new sections on: Creating a two-tiered sales model to separate consultative sales from commodity sales * Building and using consultative databases for value propositions and proof of performance * Studying your customers’ cash flows to win proposals * Using consultative selling strategies on the Web * Coping with-and reversing-the inevitable “no” Consultative Selling is packed with new partnering strategies, cost/benefit analysis templates, detailed monetized value proposition models, outcome-based branding approaches, and powerful consulting tactics that will make your customers’ competition-and your own rivals-irrelevant.

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    • Selling To The New Elite

      $21.95

      Based on unprecedented research, The New Elite took a behind-the-scenes look at America’s most powerful and influential class-what motivates them, how they think, where they shop, and how they really spend their money. In this practical and fascinating follow-up, the authors reveal how salespeople and marketers can hone in on this wealthy class, pique their interest, and convert them into loyal customers. Presenting the best practices behind hundreds of mutually satisfying interactions between salespeople and buyers-based on studies of elite companies such as Lexus, Chanel, Neiman Marcus, Four Seasons, Cartier, and Louis Vuitton-Selling to the New Elite reveals what the truly rich want from brands, what they expect from the marketplace, and how the Great Recession has reshaped their purchasing patterns. Loaded with insight and indispensable techniques, this one-of-a-kind guide shows readers everywhere how they can win over the wealthiest customers-and become rich themselves.

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    • Army Of Entrepreneurs

      $18.95

      Imagine the benefits to be gained from a pool of employees who act as though they own the business: greater motivation, increased productivity, and a supercharged desire to succeed. As a young entrepreneur who turned a small PR business into a highly successful, international communications firm, Jennifer Prosek has experienced firsthand the power of instilling an “owner’s mind-set” in every employee. In Army of Entrepreneurs, Prosek presents an easy-to-follow action plan any company-large or small-can use to build a workforce dedicated to generating new business, creating new products and services, and sustaining growth. Filled with inspiring examples, the book shows readers how to: * Motivate, train and reward their employees * Provide everyone from interns to executives with the skills and support they need * Refresh and evaluate the program over time for continuous results Great businesses aren’t built by a single leader or rainmaker. This book shows how to transform any workforce into a profit-generating army and reap the rewards.

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    • Elements Of Power

      $22.99

      What do a person’s knowledge, expressiveness, history, character, and attraction have in common? Or his or her role resources, information, network, and reputation? Each is a key to either personal or organizational power, and together they open the complex combination lock on the door of true leadership and irresistible influence. The Elements of Power combines the latest research on the nature of power all over the world with a handy self-assessment and invaluable insight into: – How power works in organizations – How people use and lose power – The relationship between power and leadership – What makes famous people powerful-or what diminishes their power – Sources of power and how to build each one – Leading and influencing others more effectively Complete with “Portraits in Power” examining key business figures and world leaders alike, the full effect is an accessible and unprecedented pipeline to the many sources and types of internal and external power, including the most valuable of all: the power of will.

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    • Personality Plus At Work (Reprinted)

      $19.98

      For 25 years, Florence Littauer’s bestselling Personality Plus has been required reading for employees of major companies. Now, Personality Plus at Work takes things a step further and shows readers how to work successfully with anyone by paying attention to basic personality differences. It shows readers what happens when personalities are ignored, how each personality can lead, and how to combine different personalities to maintain a vital and harmonious workplace.

      Managers and leaders will especially appreciate the insights found in this book, but anyone who works with co-workers, whether in a paid or volunteer position, will discover how to harness the power of personality.

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    • Knockout Entrepreneur

      $16.99

      Boxing great and business success George Foreman shares his knockout business secrets for entrepreneurs.

      Readers remember George Foreman as the former Heavyweight Boxing Champion and the spokesman for the popular George Foreman Grill. What they may not know is that he is also a successful entrepreneur whose portfolio today boasts the George Foreman Grill, George Foreman’s Knockout Cleaner, a line of clothing with Casual Male, fitness videos, Elgin watches, and much more. In Knockout Entrepreneur, Foreman shares his success secrets with aspiring and current entrepreneurs.

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    • Time Traps : Proven Strategies For Swamped Salespeople

      $18.99

      Productivity. It has been a buzz word in the business world for years. But despite our best attempts and countless self-help books, we still fall behind, work late, juggle our schedules, and become swamped. Time Traps addresses the most common misconceptions we have about time and our use of that time in the marketplace. Duncan has proven remedies for universal time troubles, and he shows readers how to set a schedule that works-not just some days but every day. With the principles in Time Traps, salespeople will see a rise in their sales as they experience a drop in their working hours.

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    • 101 Project Management Problems And How To Solve Them

      $19.95

      Even with a terrific project management program in place, problems can arise to derail your team’s hard work. The last thing you need in the heat of battle is academic theory. You need field-proven fixes, practical answers to urgent questions, and simple strategies for navigating around obstacles. 101 Project Management Problems and How to Solve Them explores a wide range of these real-world challenges, including how to: * Keep a project on track despite unavoidable interruptions. * Prevent unreliable outside collaborators from jeopardizing the entire project. * Manage project teams who have little or no project management experience. * Make up for lost time without cutting corners. * Succeed in the face of threatened budget cuts. * And many more. Filled with plan-ahead strategies as well as on-the-fly solutions, this helpful guide is the ultimate project adviser and on-the-job troubleshooter in one!

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    • You The Leader

      $25.00

      Do you envision future possibilities that others don’t? Are you a “can-do” person? Do creative solutions to the challenges of life stir in your heart and soul? The truth is that this world is in desperate need of good, godly leaders–in other words, the human race needs you and your abilities. Drawing from Scripture, personal experience, and the writings of both contemporary and historical leaders, Pastor Phil Pringle offers practical insights into effective leadership that can be applied in every arena of life, not just inside church walls. Explore your God-given leadership possibilities, and find out how to implement the vision He has instilled in you.

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    • Equipping Laypeople For Transformational Workplace Ministry

      $19.98

      Equipping Laypeople Many Christians fail to see their places of work as their most logical mission field, missing opportunities for both workplace ministry and evangelism. Those who do see their places of work as a mission field are making a tremendous difference where they work. Given the amount of hours typically spent working, the personal trials and dysfunctions many carry with them to work, as well as the poor working conditions of many American workers, there is a tremendous need for Christians to transform their places of work. Even though many pastors tell their church members to go out and reach people, they are not providing them with the necessary training to reach those in the workplace. There is a great need for laypeople to be built up, to be creative, and to live out their faith at work. Pastors have been given the ultimate privilege of equipping God’s people for service. Churches must be intentional about providing laypersons with the theological tools and practical information necessary to understand and effectively exercise workplace ministry. We must begin by accepting that all God’s people are placed in workplace ministry, and seek to know God’s original plan for work, as well as how to integrate work and faith. In EQUIPPING LAYPEOPLE FOR TRANSFORMATIONAL WORKPLACE MINISTRY, Caroloretta Tucker offers her Doctorate’s thesis research results to pastors and churches as a firm foundation for this effort.

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    • Why Business Matters To God

      $26.99

      Jeff Van Duzer grew up thinking business was the source of much damage and evil in the world, the work of greedy capitalists polluting the environment. Thirty years later he was dean of a business school. In the course of that remarkable transformation, Van Duzer found cause for both hope and concern. He discovered many business people achieving a great deal of good for society as well as a lot of illegal and unethical behavior. Along the way he found some who thought that merely being honest and kind was what made business Christian. Others said they’d never ask pastors for business advice because they had no interest or experience in their work. After all, wasn’t “full-time Christian service” what the church was all about? This book explores the nature and meaning of doing business and finds it calls for much more than most think. Van Duzer presents a profoundly Christian approach that integrates biblical studies with the disciplines of business and economics. Looking beyond the place of ethical principles and the character of the individual, Van Duzer displays a vision of business that contributes to the very purposes of God.

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    • Diversity Code : Unlock The Secrets To Making Differences Work In The Real

      $19.95

      The most diligent compliance with laws and regulations can’t foster true work place diversity. The best organizations have become genuine cross-cultural communities that believe equally in reconciling differences and valuing them. To that end, The Diversity Code promotes understanding by answering many of the toughest questions that professionals and their employers are often afraid to ask, including: * How do you define diversity-what it is and isn’t? * Am I “safe” simply following the law? * Can’t we just acknowledge that we are the same and different-then get on with our work? * How do I handle diversity problems on my staff-or worse, with people who outrank me? * What do I do if I’m accused of something? * How do I institute change without ticking people off? Each chapter begins with a challenging question, which the author answers based on years of experience as a diversity expert and attorney, and concludes with a real-world scenario and a chance for readers to test themselves on their knowledge.

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    • Something More : A Devotional Dimension For The Joseph-Daniel Calling

      $18.73

      For those chosen, the Joseph-Daniel calling requires “something more.” The “something more” marks true Kingdom leadership with a maturity that endures. It demands a cost far beyond spoon feeding, or the good intentions, ambitions, or any other notion of man. While the more easily digestible milk mode referred to in Hebrews comes primarily from absorbing information, the meat or proactive mode to maturity takes time, dedication and a first-priority commitment. It is the dividing asunder between the many who are called and the few who are chosen. This book outlines a pathway to steward your calling. It is not designed for those focused on their comforts, the lusts of the flesh or the love of the world. If taken seriously and acted on; it will release the meat of maturity leading to “something more” than might ever come from the best of human efforts.

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    • Autosuperacion 101 – (Spanish)

      $11.99

      Another great little book packed with wisdom and instruction to add to the successful Maxwell 101 series.

      Drawing from the wisdom in his books El mapa para alcanzar el exito, El talento nunca es suficiente, Desarrolle los lideres alrededor de usted, El lado positivo del fracaso, Lider de 360, Como ganarse a la gente, and Liderazgo, principios de oro, John C. Maxwell provides in Autosuperacion 101 the essentials all leaders need to keep striving for excellence no matter where they are or what they are doing. After all, great leaders who are growth oriented rather than goal oriented never “arrive,” they just keep building upon what they are learning.

      Otro gran librito repleto de sabiduria e instruccion para aadir a la exitosa serie Maxwell 101.

      Haciendo uso de la sabiduria de sus libros El mapa para alcanzar el exito, El talento nunca es suficiente, Desarrolle los lideres que estan alrededor de usted, El lado positivo del fracaso, Lider de 360, Como ganarse a la gente y Liderazgo, principios de oro, John C. Maxwell ofrece en Autosuperacion 101 los principios esenciales que necesitan todos los lideres para seguir esforzandose en alcanzar la excelencia independientemente de donde se encuentren o que esten haciendo. Despues de todo, los grandes lideres que estan orientados hacia el desarrollo en lugar de las metas, nunca “llegan”, ellos simplemente se mantienen edificando a base de lo que estan aprendiendo.

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    • More Time For You

      $22.99

      If you’re overwhelmed and overworked, you don’t need sympathy-you need a powerful system for getting more done in less time. More Time for You shows you how to take advantage of today’s most versatile and effective productivity enhancers -mobile devices, online tools, and calendar software-to become more organized and lead a less stressful life. The authors reveal their proven, practical approach for prioritizing, achieving goals, reducing stress, and increasing your capacity to do what matters most. The book shows you how to: Make better, faster decisions based on your priorities * Tame your inbox with easy and efficient e-mail triage techniques * Set up a calendar management and reminder system * Handle distractions and interruptions * Lose that nagging sense you are forgetting something * Maximize the benefits (and minimize the time sink) of social media Illustrated with screen shots from Microsoft Outlook , the authors’ simple tips and step-by-step process make workplace organization a reality. Their upbeat tone and get-to-it approach make starting and sticking with the program easier than you’d ever imagine!

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    • Hidden Power Of Informal Leadership

      $18.73

      Tap Into a Hidden Gold Mine!

      Are you looking for creative ways to improve your team’s performance? Do you have to work harder and smarter, or produce more with the same or less resources? Informal Leadership uncovers a valuable human resource hidden inside your group.

      In this simple and practical book you will discover who these influential leaders are and what drives them, and will be able to increase your success by learning how to tap their talents and skills to:

      * Increase innovation and performance
      * Stay ahead of the game
      * Make more impactful changes
      * Exceed expectations

      Informal Leadership provides a short and effective route to mobilize your people-and produce outstanding results. It also provides fresh insights on how to inspire your Informal Leaders and leverage their strengths to achieve results way beyond what is expected.

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    • Jesus Was A Capitalist

      $19.98

      In the Ancient Scrolls of His written teachings, Jesus taught very clearly in simple words:

      The obligation of all people to have great wealth for the good of all.
      How to have great wealth no matter how poor, or small you start.
      That it is so easy for the very rich to enter the kingdom of heaven.
      That it is very spiritual to have great wealth for the right purposes.
      That the statement”you can not serve God and money”, actually means to have more money, not less.
      That the very rich should generate much more and how.
      He told the Apostles and the disciples to keep their wealth, but not take it in their purses, for they were worthy of pay where they ministered.
      Also, many wealthy women traveled with Jesus and financed His ministry. One of these wealthy women of great influence was the wife of rich Herod’s business manager. (LK 8:1-3).
      These ancient scrolls are labeled Matthew, Mark, Luke, and John. They originally, accurately recorded all the wealth – Dominion – teachings of Jesus for the benefit of all persons. Over 2,000 years later these scrolls still teach the same simple truths of easy success for all.
      These scrolls are now in the Book called the Bible. Here they are for you in this book on the scrolls-to-gold-teachings-of-Jesus, the Master Teacher of true capitalism, etc.

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    • Walk Out Of Financial Darkness

      $28.73

      Walk Out Of Financial Darkness is a fun and entertaining story that allows you to take a journey with Annie, a young woman not unlike many Americans today. She has maxed-out credit cards, pays bills late because she refuses to open her mail, and feels as if she is drowning where money is concerned.

      When Annie feels there is no hope left, an unexpected helper named Simon arrives, to teach her ten lessons on basic money management. Instead of lecturing, he creates situations that she must experience. This method will allow Annie, and you, to easily understand how the financial concept works and how it could be applied to your situation.

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    • Walk Out Of Financial Darkness

      $18.73

      Walk Out Of Financial Darkness is a fun and entertaining story that allows you to take a journey with Annie, a young woman not unlike many Americans today. She has maxed-out credit cards, pays bills late because she refuses to open her mail, and feels as if she is drowning where money is concerned.

      When Annie feels there is no hope left, an unexpected helper named Simon arrives, to teach her ten lessons on basic money management. Instead of lecturing, he creates situations that she must experience. This method will allow Annie, and you, to easily understand how the financial concept works and how it could be applied to your situation.

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    • Grants For Christian Ministries And More

      $19.36

      Do you need funds for your ministry? You could take the next few years and spend thousands of dollars to travel the country and to hear what the funding experts who wrote this book have to say. Or you can order this book right now and get all their expert advice in one place at one time. Get their help now to avoid the funding land mines and move more quickly into the harvest field of greater provisions for your ministry. BRIAN KLUTH, Founder of the www.STATEofthePLATE.info giving research and www.MAXIMUMgenerosity.org

      Our Lord Jesus has allowed me to serve ministries and generous givers all across the country for almost three decades. Each week during the past nine years, the professional team at Servant Christian Community Foundation has helped me personally and professionally with this important facet of Christian Discipleship. Grants for Christian Ministry and More is a tremendous resource and typical of the excellent support that consistently flows from Servant. DAVID M. DAVIES, Vice President of Gift Planning and Acquisition for Kids Across America

      Grants for Christian Ministries and More is a must read for anyone engaged in the work of our Lord. It is the “how to” book for any Christian Ministry that also provides foresight to the challenges ahead. Carl Landwehr, President Vitae Foundation

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    • Financing The Kingdom

      $15.61

      As we all know, hard times abound in today’s society. Many victims have turned to the church for some degree of financial support and prayer, just to be turned away due to a lack of funds. Annually, the churches in America collect and deposit over one hundred billion dollars into the local banks. However, the majority of those saints cannot go to those same banks and borrow a dime. Why does the church not receive any returns or benefits from this money? Could this be the reason why the church has been suffering financial defeat?

      With this current lack of stewardship, it is much more difficult in fulfilling our assignment regarding the Great Commission, Kingdom building, and to win the world by our example.

      In this book, God has provided a revelation of wealth transfer to finance all His Kingdom interest in the earth.

      Be Blessed.

      Glory to God!

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    • Ministry In The Marketplace

      $15.61

      Become a minister in the marketplace!

      Ministry in the Marketplace: Joining Your Personal Faith and Professional Life shows how to bridge the divide between calling and career. If you ever wondered whether or not God could work wonders in your workplace, then this is the book for you. Quit leaving the ministry to professional ministers and start reaching people in your sphere of influence!

      We were made to represent God and touch people’s lives and when we don’t do what we were created to do we are left feeling empty and dissatisfied. Yet this book is more than just about purpose, but also a practical discussion about how to really walk with God as a minister in the marketplace.

      Those that are not called to the full-time ministry still have a real calling to reach out to others on God’s behalf because we were created to touch the world with the love of God. That does not mean we have to be in a pulpit ministry, but that our daily lives are our pulpit, and the people around us our congregation.

      Inside this revolutionary book, author Michael Kocurek reveals:

      * It is God’s will for us to minister to people around us even while we are on the job.
      * A godly definition of success doesn’t exalt work at the expense of God’s purposes.
      * We have placed too much of the work of ministry on the pastor of the local church.

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    • Habilidades De Comunicacion Es – (Spanish)

      $13.99

      Escribir para ser leido.Para un liderazgo mas asertivo y de alto impacto, hay que empoderar a los profesionales en la competencia de la comunicacion. Empoderar al funcionario en la asertividad de su comunicacion lleva a la empresa a un mayor nivel de impacto en la rentabilidad de su negocio. Durante quince anos como consultora de empresas del sector financiero y de multinacionales, Sonia Gonzalez ha desarrollado una metodologia muy practica para lograr la claridad, fluidez y concrecion de la forma de comunicarse de los profesionales. Este libro, numero uno de la serie Comunicacion inteligente, ofrece claves practicas para eliminar los bloqueadores comunes de la expresion escrita, tales como claves para ordenar las ideas; profundizacion para una transmision de ideas mas asertiva y persuasiva; puntuacion como clave de oro para alcanzar ritmo y armonia de los textos; y casos concretos para apreciar el efecto sorprendente “antes y despues” de los textos.

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    • Habilidades De Comunicacion Ha – (Spanish)

      $13.99

      Vale mas saber poco pero decirlo bien, que saber mucho y no tener idea de comunicarlo. Para un liderazgo mas asertivo y de alto impacto, hay que empoderar a los profesionales en la competencia de la comunicacion. Empoderar al funcionario en la asertividad de su comunicacion lleva a la empresa a un mayor nivel de impacto en la rentabilidad de su negocio. Durante quince anos como consultora de empresas del sector financiero y de multinacionales, Sonia Gonzalez ha desarrollado una metodologia muy practica para lograr la claridad, fluidez y concrecion de la forma de comunicarse de los profesionales. Este libro, numero dos de la serie Comunicacion inteligente, ofrece una metodologia practica, de comprobados resultados, que permite corregir las debilidades comunes de los lideres en sus presentaciones. Con claves sencillas y aplicables, se efectuara un cambio extremo a la comunicacion hablada, tanto en el fondo de que se dice como en la forma de como se lo dice.

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    • Habilidades De Comunicacion Y – (Spanish)

      $13.99

      Hablar para ser escuchado.Para un liderazgo mas asertivo y de alto impacto, hay que empoderar a los profesionales en la competencia de la comunicacion. Empoderar al funcionario en la asertividad de su comunicacion lleva a la empresa a un mayor nivel de impacto en la rentabilidad de su negocio. Durante quince anos como consultora de empresas del sector financiero y de multinacionales, Sonia Gonzalez ha desarrollado una metodologia muy practica para lograr la claridad, fluidez y concrecion de la forma de comunicarse de los profesionales. Este libro, numero tres de la serie Comunicacion inteligente, expone la virtud superior de la gente inteligente, el escuchar. El escuchar es la capacidad de atender en forma dinamica, de desarrollar el “musculo” de guardar silencio o callar los pensamientos, para atender y entender al otro. Es mucho mas que apenas oirlo, es poder escuchar no solo lo que dice, sino lo que no dice pero lo transmite con el metalenguaje de sus actitudes, expresiones y gestos.

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    • Sales Compensation Handbook 2nd Edition

      $49.95

      Now in an updated and expanded edition, The Sales Compensation Handbook provides the information and tools needed to design and implement top-notch sales compensation programs. This authoritative reference from experts at Towers Perrin provides guidance on all aspects of compensating salespeople, including cash and non-cash incentives * base salary, bonus, and commission scales * team-selling roles and implications * linking compensation to company culture, and much more. Sales managers and compensation professionals alike will find this comprehensive resource a valuable tool for building sales rep productivity.

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    • New HR Analytics

      $22.99

      In his landmark book The ROI of Human Capital, Jac Fitz-enz presented a system of powerful metrics for quantifying the contributions of individual employees to a company’s bottom line. The New HR Analytics is another such quantum leap, revealing how to predict the value of future human capital investments. Using Fitz-enz’s proprietary analytic model, readers learn how to measure and evaluate past and current returns. By combining those results with focused business intelligence and applying the exclusive analytical tools in the book, they will be able to: Evaluate and prioritize the skills needed to sustain performance * Build an agile workforce through flexible Capability Planning * Determine how the organization can stimulate and reward behaviors that matter * Apply a proven succession planning strategy that leverages employee engagement and drives top-line revenue growth * Recognize risks and formulate responses that avoid surprises * Support decision making by predicting the actions that will yield the best returns Brimming with real-world examples and input from thirty top HR practitioners and thought leaders, this groundbreaking book ushers in a new era in human resources and human capital management.

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    • Experience Effect : Engage Your Customers With A Consistent And Memorable B

      $22.99

      The decision to pay for a product or service often transcends the commodity itself to the total buying process: message, ads, sales approach, website, interaction, and more. Jim Joseph’s The Experience Effect shows how to coalesce these elements into a seamless consumer experience that resonates deeply, builds brand loyalty, and keeps customers coming back.

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    • Heart Of A King

      $21.23

      These are times that cry out for true leadership in the Body; the type that unites and mobilizes. It is a leadership of sacrifice, whose practitioners refuse to acquiesce to the safe places that fall short; or be seduced by the rule of power or the rule of profit that lures those called by His Name into the intrigues and games played by the world. They are a remnant whose calling is directly from God; not presumption, ambition or any other quest emerging from the heart of man. These are the ones with the leadership mantle of Joseph and Daniel, who are facing the realities, paying the cost and faithfully stewarding their callings of bringing forth God’s Kingdom. These are the ones who will themselves receive the keys to release His Kingdom in their domains. These are the ones with the heart of a King.

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    • 1st Time Trainer 2nd Edition

      $22.99

      Successful organizations depend on training to keep them viable-but in today’s belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques. Thoroughly revised, The First-Time Trainer is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Filled with real-world examples and dozens of field-tested tools, the book shows readers how to: Select media and delivery methods * Prepare and give effective presentations * Communicate with learners and get them involved * Ask the right kind of questions * Cope with behavior problems * Give and receive feedback * Put objectives to the test * And more Training is still the best way to make certain employees perform at their best. This user-friendly guide gets first-time facilitators training like pros in no time.

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    • Poder De Las Conexiones – (Spanish)

      $17.99

      The world’s most respected leadership expert gives five principles and five practices to expose and break the invisible barrier to leadership and personal success.

      You have a good idea but can’t convince your peers of its merit. You crafted a groundbreaking strategy, but the team trudges on in the same old way. Certain people seem to moving forward in their career while you seem to be stuck. If this describes you or someone you know, the problem is not the quality of what you have to offer. The problem is how you connect with people to create the results you desire.

      In The Irresistible Power of Connection, John Maxwell takes readers through the Five Connecting Principles and the Five Connecting Practices of top-notch achievers. He believes that a person’s ability create change and results in any organization, be it a company, church, nonprofit, or even a family, are directly tied to their ability to use the teachings of this book.

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    • Punctuation At Work

      $14.99

      In the workplace, good punctuation is much more than a matter of correctness. It’s a matter of efficiency. Professionals who aren’t sure how to punctuate take more time than necessary to write, as they fret about the many inconsistent and contradictory rules they’ve picked up over the years. Good punctuation is also a matter of courtesy: In workplace writing, a sentence should yield its meaning instantly, but when punctuation is haphazard, readers need to work to understand – or guess at – the writer’s intent. Weak punctuation results in time-wasting confusion, questions about professionalism, and some times even serious and costly miscommunication. Without using the jargon of grammar – and providing 18 common sense principles to live by – Punctuation at Work shows busy professionals exactly how the marks can be used to make meaning clear and emphasize ideas. All the marks are covered, with hundreds of examples taken from today’s workplace. From hyphens and semicolons to brackets and quotation marks…all the way to ellipses (and the eternal struggle between “that” and “which”), this book explains the many ways punctuation makes things plain.

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    • 2nd In Command

      $20.61

      SECOND IN COMMAND addresses the leadership and accountability of any company large or small through the Chief Operating Officer position down the corporate ladder to reach all employees. Through Second In Command, employee value is identified by the employee and the manager so that the employee begins to operate in Excellence thereby producing greater value of the employee to the organization. This additional value to the company generates promotable employees.

      This book will guide you in moving with the New Market direction, unleashing the power of the leaders in your organization. This is accomplished through Excellence and Integrity which generates Trust among it’s customers and employees. The Trust that is developed generates Loyalty within and without the organization, therefore producing greater revenues for the company and more satisfied customers. The Board of Directors of these companies are “speechless” when they look at the bottom line profits generated through the companies ran with these core values.

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    • Trump – (Spanish)

      $15.99

      Tough-minded real estate developer and star of The Apprentice, Donald Trump asked 100 of the world’s most successful real estate experts to tell him the best real estate advice they ever received. The answers are insightful, practical, and particularly helpful for anyone wanting to profit from the current uncertain real estate market, whether commercial or private.

      Donald Trump, promotor inmobiliario y estrella del programa de television, El Aprendiz, le pidio a 100 de los expertos mas exitosos en el area de los bienes raices que le dieran el mejor consejo sobre los bienes raices que ellos habian recibido alguna vez. Las respuestas son perspicaces, practicas y particularmente utiles para aquella persona que desee obtener ganancias en el incierto mercado actual, sea comercial o privado.

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    • Training On Trial

      $22.99

      While upbeat lingo abounds about “complementing strategic objectives” and “driving productivity,” the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added to the bottom line. The vaunted “business partnership model” has yet to be realized-and in tough economic times, when the training budget is often the first to be cut, training is on trial for its very existence. Using a courtroom trial as a metaphor, Training on Trial seeks to get to the truth about why training fails and puts the business partnership model to work for real. Readers on both sides of the “courtroom” will learn how to stop viewing training as a cost center, and bridge the gulf between what learning functions deliver and what business units need to execute their strategies. A thought-provoking read for trainers and business unit leaders alike, Training on Trial provides a new application of the Kirkpatrick Four-Level Evaluation Model and a multitude of tips and techniques that allow lessons learned to be put into action now.

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    • Business As Mission

      $55.99

      C. Neal Johnson offers the first comprehensive guide to business as mission (BAM) for practitioners. He provides conceptual foundationas for understanding BAM’s unique place in global mission and prerequisites for engaging in it. Then he offers practical resources for how to do BAM, including strategic planning and step-by-step operational implementation.

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    • Lean Machine : How Harley-Davidson Drove Top-Line Growth And Profitability

      $22.99

      2017 Shingo Prize for Literature Some things never change. Harley-Davidson is still the great, iconic American motorcycle. But like many storied companies, Harley has had to evolve to stay on top, even to stay in existence. From near-extinction in the early eighties, it has risen to worldwide recognition for management excellence and innovation. The Lean Machine is an inside look at how Harley-Davidson was able to adapt in an ever-changing world and accelerate product development. Rooted in Japanese productivity improvement techniques, Knowledge-Based Product Development helped fuel Harley’s incredible period of sustained growth. Even after the company earned the PDMA Corporate Innovator Award in 2003, Dantar Oosterwal, a Harley-Davidson executive, took the improvement a quantum leap further. By implementing Lean Product Development techniques, Harley realized an unprecedented fourfold increase in throughput in half the time, powering annual growth of more than ten percent. In The Lean Machine, Oosterwal shows the day-to-day transformation at Harley and identifies universal change and improvement issues, so that companies in any industry can incorporate Knowledge-Based Innovation-with predictably excellent results.

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    • Missional Entrepreneur : Principles And Practices For Business As Mission

      $24.99

      Both an emerging term and a developing concept, business as mission (BAM) has drawn much fascination in both mission and business circles with the concept of strategically using business to accomplish missional purposes.

      There has been much talk about BAM theory, and some good textbook research done on this. Based on the author’s firsthand research in more than 70 countries, The Missional Entrepreneur offers a uniquely informative book that helps readers see business as mission in action and understand its reality for today. Readers intrigued by microenterprise, lay leaders interested in understanding the principles and practices that make BAM effective, and students and professionals looking for an in-depth yet accessible source that explores the nuances of BAM will find all of this in the theological reflections and contemporary case studies here. Glossary of BAM terms and list of helpful BAM resources included.

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    • Communication Problem Solver

      $19.99

      Managers need top-flight communication skills to keep their staffs productive and collaborative. But often, those who manage lack the ability to get things back on track once miscommunication occurs. This book helps readers analyze their communication skills and challenges and explains how they can use simple problem-solving techniques to resolve the people issues that derail productivity at work. Easily accessible and filled with real world management examples, the book shows readers how to: * Set clear expectations * Ask questions that will help them uncover the facts, meet business objectives, and preserve relationships * Sharpen listening skills to grasp information better in every conversation * Avoid imprecise judgments based on emotional reactions * Provide useful feedback * Encourage collaborative interactions * Delegate more effectively * Improve performance discussions by turning judgments into observable facts * Build trusting and lasting relationships This no-nonsense guide is packed with practical tools to help any manager be immediately effective, as well as a handy list of common communication problems and corresponding solutions.

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    • Girls Guide To Power And Success

      $17.99

      Even now, in the 21st century, women continue to be paid less than men, are still notably absent from the executive suites, and among entrepreneurs, receive only a tiny fraction of venture capital. The struggle for equality is not yet over — and its up to women to take positive action for change. The Girls’ Guide to Power and Success shows readers how. It’s packed with frank advice and hard-won lessons including: * It’s not what you say, it’s how you say it. Learn to strip out the hesitant “buts”; intimate details; and indirect phrasings — and assert yourself effectively. * Develop the confidence to ask for what you want. Learn how to create opportunities for yourself rather than waiting for them to be offered. * Look for companies that “get it.” Learn to pinpoint companies that are committed to women’s advancement. With its frank advice, lively tone, and no-nonsense strategies, The Girls’ Guide to Power and Success is a powerful ally for women who are just starting their careers and those who are well established in their professions. “Even now, in the 21st century, women continue to be paid less than men, are still notably absent from the executive suites, and among entrepreneurs, receive only a tiny fraction of venture capital. The struggle for equality is not yet over — and it’s up to women to take positive action for change. The Girls’ Guide to Power and Success shows readers how. It’s packed with frank advice and hard-won lessons including: * It’s not what you say, it’s how you say it. Learn to strip out the hesitant “”buts””; intimate details; and indirect phrasings — and assert yourself effectively. * Develop the confidence to ask for what you want. Learn how to create opportunities for yourself rather than waiting for them to be offered. * Look for companies that “”get it.”” Learn to pinpoint companies that are committed to women’s advancement. With its frank advice, lively tone, and no-nonsense strategies, The Girls’ Guide to Power and Success is a powerful ally for women who are just starting their careers and those who are well established in their professions.”

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    • Obstacles Welcome : How To Turn Adversity Into Advantage In Business And In

      $18.99

      Ralph de la Vega, President and CEO of AT&T Mobility and Consumer Markets, shares the lessons learned in business and in life along the journey from Cuba to Corporate America.

      Ralph de la Vega arrived in the United States from Cuba in 1962. He was alone. He was scared. He was 10. Separated from his parents by Cuban authorities just moments before they were to board a plane to Miami, de la Vega was baptized early-and abruptly-in the waters of adversity. It would be four long years before his mother, father, and sister gained legal passage to America. But while the boy would never have chosen such circumstance, it’s the man who can look back and say he would not have changed it.

      In Obstacles Welcome, de la Vega recounts his journey as a young Cuban immigrant to president and CEO of AT&T Mobility and Consumer Markets, a subsidiary of AT&T Inc. (NYSE: T). A frontliner in the converging worlds of technology and communications, de la Vega takes readers behind the scenes of the Internet revolution, shares insights from the nation’s top technology companies, and chronicles the incredible obstacles intrinsic to successfully merging the largest wireless operations in U.S. history-those of Cingular Wireless and AT&T Wireless.

      Obstacles Welcome is an innovation manifesto for those committed to bigger thinking and greater results both professionally and personally. He clearly defines how to:
      * Create a detailed action plan to boost success
      * Identify and take calculated risks without fear
      * Create a values-centric, decisive leadership style
      * Transform vision into measurable results
      * Recognize opportunities and overcome obstacles
      * Communicate well and build alignment
      * Unlearn thinking that hinders innovation
      * Dream big and throw off mental limits once and for all

      Opening a powerful cache of business strategy and in-the-trenches wisdom, de la Vega illustrates that within each obstacle we encounter, there’s an opportunity that carries the potential to transform our thinking, our organizations, our communities, and our world.

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    • 10 Commandments Of Working In A Hostile Environment

      $24.00

      In this empowering book, based on his bestselling video series, T.D. Jakes shows readers how to use Christian principles in the workplace, using faith as the key to happiness and productivity. Bishop Jakes explains how people can rise above petty conflicts, turn obstacles into opportunities, and let God do His work in their lives every day-even when they’re coping with complaining co-workers or difficult bosses.

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    • Lead Your Boss

      $19.99

      Every manager on the move wants to have influence at the top in order to get his or her ideas heard and ultimately acted upon. In Lead Your Boss, recognized leadership guru John Baldoni gives managers new-as well as tried-and-true-methods for influencing both their bosses and their peers, and giving senior leaders reasons to follow their lead. Featuring instructive stories based on real-life experiences from leaders at all levels, Lead Your Boss reveals proven strategies for: * Developing spheres of influence * Handling tough issues * Asserting oneself diplomatically * Putting the team first * Persuading up * Establishing trust * Using organizational politics to everyone’s advantage * Inspiring others through-out the organization Lead Your Boss gives readers practical, tactical advice on becoming a key player in any organization, regardless of whether or not they have an office in the Csuite-YET.

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    • 21 Leyes Irrefutables Del Lide (Workbook) – (Spanish) (Workbook)

      $19.99

      What would happen if a top expert with more than 40 years of leadership experience were willing to distill everything he had learned about leadership into a handful of life-changing principles just for you? It would change your life. John C. Maxwell has done exactly that in The 21 Irrefutable Laws of Leadership. He has combined insights learned from his thirty-plus years of leadership successes and mistakes with observations from the worlds of business, politics, sports, religion, and military conflict. The result is a revealing study of leadership delivered as only a communicator like Maxwell can.

      ?Que sucederia si un gran experto con mas de cuarenta anos de experiencia en liderazgo estuviera dispuesto a compilar todo lo que ha aprendido acerca del tema en unos cuantos principios innovadores y todo por usted? Su vida cambiaria.John C. Maxwell ha hecho eso exactamente en Las 21 leyes irrefutables del liderazgo. Ha combinado varias observaciones de mas de cuarenta anos de exitos y fracasos personales en el liderazgo con historias del mundo de los negocios, la politica, los deportes, la religion y los conflictos militares. El resultado es un estudio revelador acerca del liderazgo como solo un comunicador de la talla de Maxwell lo puede hacer.

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    • Lider De 360 Cuaderno De Ejerc (Workbook) – (Spanish) (Workbook)

      $17.99

      In his nearly thirty years of teaching leadership, John Maxwell has encountered this question again and again: How do I apply leadership principles if I’m not the boss? In The 360 Degree Leader Workbook, Maxwell addresses that very question and takes the discussion even further. You don’t have to be the main leader, asserts Maxwell, to make significant impact in your organization. Good leaders are not only capable of leading their followers but are also adept at leading their superiors and their peers. Debunking myths and shedding light on the challenges, John Maxwell offers specific principles for Leading Down, Leading Up, and Leading Across. 360-Degree Leaders can lead effectively, regardless of their position in an organization. By applying Maxwell’s principles, you will expand your influence and ultimately be a more valuable team member.

      Durante sus mas de cuarenta anos en ensenar acerca del liderazgo, John Maxwell se ha enfrentado a la siguiente pregunta una y otra vez: ?Como pongo en practica principios de liderazgo si no soy el jefe? En Lider de 360, cuaderno de ejercicios, Maxwell trata esta pregunta y profundiza la conversacion aun mas. Usted no tiene que ser el lider principal para causar un impacto en su organizacion. Los buenos lideres no son capaces unicamente de dirigir a sus seguidores, sino tambien son expertos en dirigir a sus supervisores y sus contemporaneos.John Maxwell ofrece principios especificos para delegar, dirigir y supervisar que acabaran con los mitos sobre el liderazgo y ofreceran una luz mas clara sobre los retos futuros. Los lideres de 360 grados pueden dirigir efectivamente, sin importar su posicion en una organizacion. Si aplica los principios de Maxwell, usted podra ampliar su influencia y poder trabajar en equipo de una manera mas eficiente.

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    • Anointed For Business (Reprinted)

      $20.00

      Every Business Is God’s BusinessThe notion that labor for profit and worship of God are now, and always have been, worlds apart, is patently false. The Early Church founders were mostly community leaders and highly successful businesspeople. The writing of the Gospels was entrusted to Luke, a medical doctor; Matthew, a retired tax collector; Mark, the manager of a family trust; and John, a food supplier. Lydia was “a dealer in purple cloth.” Dorcas was a clothes designer. In this expanded version of the bestselling Anointed for Business, Ed Silvoso focuses on the heart of our cities, which is the marketplace. Yet the perceived wall between commercial pursuit and service to God continues to be a barrier to advancing His kingdom. Silvoso shows Christians how to knock down that wall–and participate in an unparalleled marketplace transformation. Only then can we see God’s kingdom invade every corner of our world. Readers will appreciate Silvoso’s passionate call to men and women in the workplace to rise to their God-appointed positions.The included study guide will enable the reader to put these revolutionary concepts into action.

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    • Program Management Office Advantage

      $29.95

      Already a best practice for the majority of Fortune 500 companies, Program Management Office (PMO) is being embraced by large and small organizations eager to efficiently manage all their projects. This helpful guide introduces readers to the business reasons for having a centralized project department and explains the PMO’s functions and how to set up and run a PMO. Readers will find detailed information on selecting projects, conducting project health checks, providing program management training to the organization, creating and implementing a standardized program management process, and monitoring and controlling the overall status of all current projects. The book includes key definitions as well as sample forms readers can use in completing administrative tasks and producing reports. This book is an indispensable introduction to this important and powerful trend in project management.

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    • Building A Firm Foundation For Business Success

      $19.98

      Dr. Titshaw holds a PhD degree in Business Administration. He has over 20 years experience in the field of Human Resource Management and has owned his own business-consulting firm. He has taught numerous courses in the field of Business Administration at the graduate and undergraduate levels. He also served as a small business consultant at the University of Georgia, where he advised and assisted prospective entrepreneurs and business owners in all areas of business management including planning, organizing, leading and controlling. Dr. Titshaw also served on the Business School Advisory Council at Lee University, Cleveland, TN. He and wife, Mary Nell, currently reside in Westminster, South Carolina. They have 4 children and 6 grand children. Through this book, Dr. Titshaw provides a great service to small business entrepreneurs, both current and future. Many fail due to lack of preparation, unrealistic expectations and incompetence. This need not be with books like Titshaw’s now available. He provides an overview of all aspects of starting and operating a small business, including sample forms and practical tips from his many years of work and teaching experience. This book is ideal for the individual entrepreneur, small group or large class study. You will find no better help for this worthwhile challenge than this book.

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