Business
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Hidden Power Of Informal Leadership
$14.99Add to cartTap Into a Hidden Gold Mine!
Are you looking for creative ways to improve your team’s performance? Do you have to work harder and smarter, or produce more with the same or less resources? Informal Leadership uncovers a valuable human resource hidden inside your group.
In this simple and practical book you will discover who these influential leaders are and what drives them, and will be able to increase your success by learning how to tap their talents and skills to:
* Increase innovation and performance
* Stay ahead of the game
* Make more impactful changes
* Exceed expectationsInformal Leadership provides a short and effective route to mobilize your people-and produce outstanding results. It also provides fresh insights on how to inspire your Informal Leaders and leverage their strengths to achieve results way beyond what is expected.
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Jesus Was A Capitalist
$15.99Add to cartIn the Ancient Scrolls of His written teachings, Jesus taught very clearly in simple words:
The obligation of all people to have great wealth for the good of all.
How to have great wealth no matter how poor, or small you start.
That it is so easy for the very rich to enter the kingdom of heaven.
That it is very spiritual to have great wealth for the right purposes.
That the statement”you can not serve God and money”, actually means to have more money, not less.
That the very rich should generate much more and how.
He told the Apostles and the disciples to keep their wealth, but not take it in their purses, for they were worthy of pay where they ministered.
Also, many wealthy women traveled with Jesus and financed His ministry. One of these wealthy women of great influence was the wife of rich Herod’s business manager. (LK 8:1-3).
These ancient scrolls are labeled Matthew, Mark, Luke, and John. They originally, accurately recorded all the wealth – Dominion – teachings of Jesus for the benefit of all persons. Over 2,000 years later these scrolls still teach the same simple truths of easy success for all.
These scrolls are now in the Book called the Bible. Here they are for you in this book on the scrolls-to-gold-teachings-of-Jesus, the Master Teacher of true capitalism, etc. -
Ministry In The Marketplace
$12.49Add to cartBecome a minister in the marketplace!
Ministry in the Marketplace: Joining Your Personal Faith and Professional Life shows how to bridge the divide between calling and career. If you ever wondered whether or not God could work wonders in your workplace, then this is the book for you. Quit leaving the ministry to professional ministers and start reaching people in your sphere of influence!
We were made to represent God and touch people’s lives and when we don’t do what we were created to do we are left feeling empty and dissatisfied. Yet this book is more than just about purpose, but also a practical discussion about how to really walk with God as a minister in the marketplace.
Those that are not called to the full-time ministry still have a real calling to reach out to others on God’s behalf because we were created to touch the world with the love of God. That does not mean we have to be in a pulpit ministry, but that our daily lives are our pulpit, and the people around us our congregation.
Inside this revolutionary book, author Michael Kocurek reveals:
* It is God’s will for us to minister to people around us even while we are on the job.
* A godly definition of success doesn’t exalt work at the expense of God’s purposes.
* We have placed too much of the work of ministry on the pastor of the local church. -
New HR Analytics
$22.99Add to cartIn his landmark book The ROI of Human Capital, Jac Fitz-enz presented a system of powerful metrics for quantifying the contributions of individual employees to a company’s bottom line. The New HR Analytics is another such quantum leap, revealing how to predict the value of future human capital investments. Using Fitz-enz’s proprietary analytic model, readers learn how to measure and evaluate past and current returns. By combining those results with focused business intelligence and applying the exclusive analytical tools in the book, they will be able to: Evaluate and prioritize the skills needed to sustain performance * Build an agile workforce through flexible Capability Planning * Determine how the organization can stimulate and reward behaviors that matter * Apply a proven succession planning strategy that leverages employee engagement and drives top-line revenue growth * Recognize risks and formulate responses that avoid surprises * Support decision making by predicting the actions that will yield the best returns Brimming with real-world examples and input from thirty top HR practitioners and thought leaders, this groundbreaking book ushers in a new era in human resources and human capital management.
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Experience Effect : Engage Your Customers With A Consistent And Memorable B
$22.99Add to cartThe decision to pay for a product or service often transcends the commodity itself to the total buying process: message, ads, sales approach, website, interaction, and more. Jim Joseph’s The Experience Effect shows how to coalesce these elements into a seamless consumer experience that resonates deeply, builds brand loyalty, and keeps customers coming back.
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1st Time Trainer 2nd Edition
$22.99Add to cartSuccessful organizations depend on training to keep them viable-but in today’s belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques. Thoroughly revised, The First-Time Trainer is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Filled with real-world examples and dozens of field-tested tools, the book shows readers how to: Select media and delivery methods * Prepare and give effective presentations * Communicate with learners and get them involved * Ask the right kind of questions * Cope with behavior problems * Give and receive feedback * Put objectives to the test * And more Training is still the best way to make certain employees perform at their best. This user-friendly guide gets first-time facilitators training like pros in no time.
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Training On Trial
$22.99Add to cartWhile upbeat lingo abounds about “complementing strategic objectives” and “driving productivity,” the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added to the bottom line. The vaunted “business partnership model” has yet to be realized-and in tough economic times, when the training budget is often the first to be cut, training is on trial for its very existence. Using a courtroom trial as a metaphor, Training on Trial seeks to get to the truth about why training fails and puts the business partnership model to work for real. Readers on both sides of the “courtroom” will learn how to stop viewing training as a cost center, and bridge the gulf between what learning functions deliver and what business units need to execute their strategies. A thought-provoking read for trainers and business unit leaders alike, Training on Trial provides a new application of the Kirkpatrick Four-Level Evaluation Model and a multitude of tips and techniques that allow lessons learned to be put into action now.
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Business As Mission
$55.99Add to cartC. Neal Johnson offers the first comprehensive guide to business as mission (BAM) for practitioners. He provides conceptual foundationas for understanding BAM’s unique place in global mission and prerequisites for engaging in it. Then he offers practical resources for how to do BAM, including strategic planning and step-by-step operational implementation.
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Lean Machine : How Harley-Davidson Drove Top-Line Growth And Profitability
$22.99Add to cart2017 Shingo Prize for Literature Some things never change. Harley-Davidson is still the great, iconic American motorcycle. But like many storied companies, Harley has had to evolve to stay on top, even to stay in existence. From near-extinction in the early eighties, it has risen to worldwide recognition for management excellence and innovation. The Lean Machine is an inside look at how Harley-Davidson was able to adapt in an ever-changing world and accelerate product development. Rooted in Japanese productivity improvement techniques, Knowledge-Based Product Development helped fuel Harley’s incredible period of sustained growth. Even after the company earned the PDMA Corporate Innovator Award in 2003, Dantar Oosterwal, a Harley-Davidson executive, took the improvement a quantum leap further. By implementing Lean Product Development techniques, Harley realized an unprecedented fourfold increase in throughput in half the time, powering annual growth of more than ten percent. In The Lean Machine, Oosterwal shows the day-to-day transformation at Harley and identifies universal change and improvement issues, so that companies in any industry can incorporate Knowledge-Based Innovation-with predictably excellent results.
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Missional Entrepreneur : Principles And Practices For Business As Mission
$24.99Add to cartBoth an emerging term and a developing concept, business as mission (BAM) has drawn much fascination in both mission and business circles with the concept of strategically using business to accomplish missional purposes.
There has been much talk about BAM theory, and some good textbook research done on this. Based on the author’s firsthand research in more than 70 countries, The Missional Entrepreneur offers a uniquely informative book that helps readers see business as mission in action and understand its reality for today. Readers intrigued by microenterprise, lay leaders interested in understanding the principles and practices that make BAM effective, and students and professionals looking for an in-depth yet accessible source that explores the nuances of BAM will find all of this in the theological reflections and contemporary case studies here. Glossary of BAM terms and list of helpful BAM resources included.
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Communication Problem Solver
$19.99Add to cartManagers need top-flight communication skills to keep their staffs productive and collaborative. But often, those who manage lack the ability to get things back on track once miscommunication occurs. This book helps readers analyze their communication skills and challenges and explains how they can use simple problem-solving techniques to resolve the people issues that derail productivity at work. Easily accessible and filled with real world management examples, the book shows readers how to: * Set clear expectations * Ask questions that will help them uncover the facts, meet business objectives, and preserve relationships * Sharpen listening skills to grasp information better in every conversation * Avoid imprecise judgments based on emotional reactions * Provide useful feedback * Encourage collaborative interactions * Delegate more effectively * Improve performance discussions by turning judgments into observable facts * Build trusting and lasting relationships This no-nonsense guide is packed with practical tools to help any manager be immediately effective, as well as a handy list of common communication problems and corresponding solutions.
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Girls Guide To Power And Success
$17.99Add to cartEven now, in the 21st century, women continue to be paid less than men, are still notably absent from the executive suites, and among entrepreneurs, receive only a tiny fraction of venture capital. The struggle for equality is not yet over — and its up to women to take positive action for change. The Girls’ Guide to Power and Success shows readers how. It’s packed with frank advice and hard-won lessons including: * It’s not what you say, it’s how you say it. Learn to strip out the hesitant “buts”; intimate details; and indirect phrasings — and assert yourself effectively. * Develop the confidence to ask for what you want. Learn how to create opportunities for yourself rather than waiting for them to be offered. * Look for companies that “get it.” Learn to pinpoint companies that are committed to women’s advancement. With its frank advice, lively tone, and no-nonsense strategies, The Girls’ Guide to Power and Success is a powerful ally for women who are just starting their careers and those who are well established in their professions. “Even now, in the 21st century, women continue to be paid less than men, are still notably absent from the executive suites, and among entrepreneurs, receive only a tiny fraction of venture capital. The struggle for equality is not yet over — and it’s up to women to take positive action for change. The Girls’ Guide to Power and Success shows readers how. It’s packed with frank advice and hard-won lessons including: * It’s not what you say, it’s how you say it. Learn to strip out the hesitant “”buts””; intimate details; and indirect phrasings — and assert yourself effectively. * Develop the confidence to ask for what you want. Learn how to create opportunities for yourself rather than waiting for them to be offered. * Look for companies that “”get it.”” Learn to pinpoint companies that are committed to women’s advancement. With its frank advice, lively tone, and no-nonsense strategies, The Girls’ Guide to Power and Success is a powerful ally for women who are just starting their careers and those who are well established in their professions.”
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Obstacles Welcome : How To Turn Adversity Into Advantage In Business And In
$18.99Add to cartRalph de la Vega, President and CEO of AT&T Mobility and Consumer Markets, shares the lessons learned in business and in life along the journey from Cuba to Corporate America.
Ralph de la Vega arrived in the United States from Cuba in 1962. He was alone. He was scared. He was 10. Separated from his parents by Cuban authorities just moments before they were to board a plane to Miami, de la Vega was baptized early-and abruptly-in the waters of adversity. It would be four long years before his mother, father, and sister gained legal passage to America. But while the boy would never have chosen such circumstance, it’s the man who can look back and say he would not have changed it.
In Obstacles Welcome, de la Vega recounts his journey as a young Cuban immigrant to president and CEO of AT&T Mobility and Consumer Markets, a subsidiary of AT&T Inc. (NYSE: T). A frontliner in the converging worlds of technology and communications, de la Vega takes readers behind the scenes of the Internet revolution, shares insights from the nation’s top technology companies, and chronicles the incredible obstacles intrinsic to successfully merging the largest wireless operations in U.S. history-those of Cingular Wireless and AT&T Wireless.
Obstacles Welcome is an innovation manifesto for those committed to bigger thinking and greater results both professionally and personally. He clearly defines how to:
* Create a detailed action plan to boost success
* Identify and take calculated risks without fear
* Create a values-centric, decisive leadership style
* Transform vision into measurable results
* Recognize opportunities and overcome obstacles
* Communicate well and build alignment
* Unlearn thinking that hinders innovation
* Dream big and throw off mental limits once and for allOpening a powerful cache of business strategy and in-the-trenches wisdom, de la Vega illustrates that within each obstacle we encounter, there’s an opportunity that carries the potential to transform our thinking, our organizations, our communities, and our world.
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10 Commandments Of Working In A Hostile Environment
$24.00Add to cartIn this empowering book, based on his bestselling video series, T.D. Jakes shows readers how to use Christian principles in the workplace, using faith as the key to happiness and productivity. Bishop Jakes explains how people can rise above petty conflicts, turn obstacles into opportunities, and let God do His work in their lives every day-even when they’re coping with complaining co-workers or difficult bosses.
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Lead Your Boss
$19.99Add to cartEvery manager on the move wants to have influence at the top in order to get his or her ideas heard and ultimately acted upon. In Lead Your Boss, recognized leadership guru John Baldoni gives managers new-as well as tried-and-true-methods for influencing both their bosses and their peers, and giving senior leaders reasons to follow their lead. Featuring instructive stories based on real-life experiences from leaders at all levels, Lead Your Boss reveals proven strategies for: * Developing spheres of influence * Handling tough issues * Asserting oneself diplomatically * Putting the team first * Persuading up * Establishing trust * Using organizational politics to everyone’s advantage * Inspiring others through-out the organization Lead Your Boss gives readers practical, tactical advice on becoming a key player in any organization, regardless of whether or not they have an office in the Csuite-YET.
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Anointed For Business (Reprinted)
$17.00Add to cartEvery Business Is God’s BusinessThe notion that labor for profit and worship of God are now, and always have been, worlds apart, is patently false. The Early Church founders were mostly community leaders and highly successful businesspeople. The writing of the Gospels was entrusted to Luke, a medical doctor; Matthew, a retired tax collector; Mark, the manager of a family trust; and John, a food supplier. Lydia was “a dealer in purple cloth.” Dorcas was a clothes designer. In this expanded version of the bestselling Anointed for Business, Ed Silvoso focuses on the heart of our cities, which is the marketplace. Yet the perceived wall between commercial pursuit and service to God continues to be a barrier to advancing His kingdom. Silvoso shows Christians how to knock down that wall–and participate in an unparalleled marketplace transformation. Only then can we see God’s kingdom invade every corner of our world. Readers will appreciate Silvoso’s passionate call to men and women in the workplace to rise to their God-appointed positions.The included study guide will enable the reader to put these revolutionary concepts into action.
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Program Management Office Advantage
$29.95Add to cartAlready a best practice for the majority of Fortune 500 companies, Program Management Office (PMO) is being embraced by large and small organizations eager to efficiently manage all their projects. This helpful guide introduces readers to the business reasons for having a centralized project department and explains the PMO’s functions and how to set up and run a PMO. Readers will find detailed information on selecting projects, conducting project health checks, providing program management training to the organization, creating and implementing a standardized program management process, and monitoring and controlling the overall status of all current projects. The book includes key definitions as well as sample forms readers can use in completing administrative tasks and producing reports. This book is an indispensable introduction to this important and powerful trend in project management.
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Building A Firm Foundation For Business Success
$15.99Add to cartDr. Titshaw holds a PhD degree in Business Administration. He has over 20 years experience in the field of Human Resource Management and has owned his own business-consulting firm. He has taught numerous courses in the field of Business Administration at the graduate and undergraduate levels. He also served as a small business consultant at the University of Georgia, where he advised and assisted prospective entrepreneurs and business owners in all areas of business management including planning, organizing, leading and controlling. Dr. Titshaw also served on the Business School Advisory Council at Lee University, Cleveland, TN. He and wife, Mary Nell, currently reside in Westminster, South Carolina. They have 4 children and 6 grand children. Through this book, Dr. Titshaw provides a great service to small business entrepreneurs, both current and future. Many fail due to lack of preparation, unrealistic expectations and incompetence. This need not be with books like Titshaw’s now available. He provides an overview of all aspects of starting and operating a small business, including sample forms and practical tips from his many years of work and teaching experience. This book is ideal for the individual entrepreneur, small group or large class study. You will find no better help for this worthwhile challenge than this book.
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Pricing For Profit
$19.95Add to cartMany small business owners are trapped by industry pricing and market misconceptions, when they could be compensated for the true value of the product or service being offered. The low price they feel compelled to offer limits their ability to generate profits which, in turn, slows their response to changing customer needs. The good news is that a business can command almost any price it chooses by focusing on the value-not the cost-to the customer. Pricing for Profit shows businesspeople how to break out of the stranglehold of industry pricing and charge more for their wares (regardless of the competition) without alienating their customers. Readers will learn how to: * Quantify the value of their products or services * Distinguish between price buyers and value buyers * Bundle their offerings for competitive advantage and increased customer value * Craft a powerful marketing message that communicates value * Generate more unit sales and close more sales overall, at higher prices * Make more money with less effort Filled with easy-to-use formulas, sample scripts, clear examples, instructive exercises, and more, this accessible and practical guide is a must-read for businesspeople who want to be well-paid for the value they provide.
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Smart Selling On The Phone And Online
$18.99Add to cartBecome a true sales warrior by learning how to open stronger, build trust faster, handle objections better, and close more sales. Smart Selling on the Phone and Online pinpoints the 10 skills essential to every salesperson’s high-efficiency, high-success performance.
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Busy Managers Guide To Delegation
$14.99Add to cartDelegation amounts to a lot more than just passing work off onto subordinates. When handled correctly, it gives managers a chance to strengthen their departments by developing the skills and organizational competencies of their people. Filled with quick tips, exercises, self-assessments, and practical worksheets, this book presents an easy-to-master five-step process for effective delegation. Readers will learn how to: * determine which task to delegate * identify the right person for the job * assign the task * monitor progress and provide feedback * and evaluate performance The book shows readers how to set the stage for excellent results, what to do if things go wrong, and how to ensure that all their people benefit from the experience. This is a quick, comprehensive course on an essential-and sometimes overlooked-management competency.
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Fundamentals Of Enterprise Risk Management
$49.99Add to cartUsing examples from companies such as Home Depot, Airbus, Boeing, and Nokia, Fundamentals of Enterprise Risk Management takes a fresh look at one of the hottest topics in business today. Showing readers in charge of monitoring operational exposures in corporations, nonprofit organizations, and government agencies how they can best determine and balance opportunities against the possibilities of loss, this book provides clear strategies to help readers: * recognize both internal and external exposures * understand important concepts such as risk mapping and risk identification * recognize the weaknesses of current ERM systems * align risk opportunities with their organization’s business model * stay in line with Sarbanes-Oxley compliance The book introduces innovative new concepts such as hierarchical risk structures, alignment of risks with the business model, creation of a central risk function, and the role of an ERM knowledge warehouse. Featuring enlightening case studies and practical exercises, this essential book shows readers how they can implement ERM the right way at their organizations.
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ProActive Sales Management Second Edition
$22.99Add to cartToday’s sales managers have to be quicker than ever, being more proactive about hiring the best performers and retaining them, multi-tasking, and managing complex sales processes in order to close more and more deals. This book provides readers with a proven method for managing the sales process as well as the salespeople. Packed with specific, field-tested techniques, ProActive Sales Management shows sales managers how to: * motivate a sales team * get their sales team to prospect and qualify * create a proactive sales culture * effectively coach and counsel up and down the sales organization * reduce reports to one sheet of paper and 10 minutes a week * forecast with up to 90% accuracy * take A players to A+ levels Packed with all new metrics and tactics for making the numbers in today’s sales environment, this is an important resource no sales manager should be without.
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How To Tell Anyone Anything
$14.95Add to cartNo one likes to be criticized. But when feedback is necessary-whether it’s with a boss, someone we manage, or another co-worker-it takes great communication skills to successfully get the message across with feelings and relationships intact. Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of focusing on what’s wrong, and shows them instead how to provide clear, constructive, positive messages that create real behavior and performance change. Complete with illuminating examples and a unique step-by-step process, the book gives readers powerful insight into how we all react naturally to criticism-and how to transform interactions that might become verbal tugs-of-war into collaborative, problem-solving sessions.
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Survival Guide For Project Managers 2nd Edition
$22.99Add to cartWhile the technical side of project management is important, it’s often “people problems” that derail even the most meticulously planned of projects. A Survival Guide for Project Managers gives you a complete understanding of what it takes to successfully finish a project, giving you not only valuable tools like Work Breakdown Schedule, Gantt Charts, and Network Analysis, but also tools to communicate, negotiate, listen, and lead. This practical, user-friendly guide walks you through the entire project life cycle, and shows you how to: * Develop the managerial and business skills required of a project manager. * Resolve conflicts and improve negotiation capabilities. * Understand and apply the technical tools of project management. * Establish project teams, and foster collaboration among team members, and more. Now in its second edition, the book has been revised to reflect the latest version of the PMBOK Guide, and includes new material on topics including project risk, cost-schedule index, the project management office, and emotional intelligence as it applies to project management. Packed with useful forms, charts, and other tools, this is the ultimate resource for project managers.
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Building Your Leadership Resume
$14.99Add to cartSouthern Baptist Convention president Johnny M. Hunt often shares his unique Christian testimony: a shy, rebellious kid whose alcoholic father left a wife and six children to fend for themselves, he did not embrace faith until after he was married. So when Johnny talks about investing in people, earning respect, living intentionally, daring to dream, and being courageous, his words ring especially fresh and true.Building Your Leadership is Hunt’s presentation of wisdom focused lessons like those mentioned above that will simply yet greatly enhance any business or ministry. Each five-to-six page entry guides the reader toward becoming a selfless leader whose impact on others can be immediately rewarding as well as eternally significant.
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How Successful People Think
$12.00Add to cartThe perfect, compact listen for today’s fast-paced world, How Successful People Think (derived from Maxwell’s previous book, Thinking for a Change) will teach listeners the 11 secrets successful people know. Arranged in an easy-to-follow format, America’s leadership expert, John C. Maxwell, will teach listeners how to expand their thinking and achieve their dreams.
The 11 keys to successful thinking include:
Big-Picture Thinking – seeing the world beyond your own needs and how that leads to great ideas
Focused Thinking – removing mental clutter and distractions to realize your full potential
Creative Thinking – thinking in unique ways and making breakthroughs
Shared Thinking – working with others to compound results
Reflective Thinking – looking at the past to gain a better understanding of the future. -
Improving Employee Performance Through Appraisal And Coaching 2nd Edition
$24.95Add to cartWhen Dick Grote, in the Foreword to this book, writes that nothing’s changed,” he is not speaking to the state of the human resources field or the art of performance management, both of which have evolved continuously, profoundly, and for the better. Nor is he describing the content of the new second edition, which, in fact, contains comprehensive material on a whole new generation of jobs in technology, customer service, and other rapidly changing fields, plus brand new examples and two full case studies. What’s not changed is the fact that author Donald Kirkpatrick is one of the leading voices on human resources and training and development. For more than forty years, Kirkpatrick’s four-level performance evaluation model has been the standard throughout the world, and has revolutionized the way enterprises manage, monitor, and optimize employee performance. The new edition of Improving Performance Through Appraisal and Coaching contains all the wisdom and step-by-step processes of the original, with all the guidance and tools you’ll need to implement a program that gets maximum results. The book starts with a 40-question test about your organization and its processes and attitudes regarding performance appraisal and coaching. Taking the test both before and after reading the first section of the book will highlight exactly where your existing initiatives can be improved and new ones put in place. Kirkpatrick then goes on to describe in detail how a culture of coaching builds and enhances performance, and how to build this culture across the entire organization. Examples and eye-opening Notes from the Field both reinforce and complement the author’s sage recommendations, illustrating how his approaches can be adopted in their entirety or deployed piecemeal, depending on your organization’s specific needs. The case studies, both from major employers, prove the overarching value of a proactive performance appraisal program and vibrant coaching environment. The book is packed with ready-to-use forms and, more important, instructions and observations on their effective use. Plus, every chapter is designed for practical application, featuring accessible charts and figures, lists of key points, specific suggestions, cause-and-effect relationships, and much more. While workplaces and jobs have changed dramatically, some truths seem everlasting. One is that in order to obtain exceptional employee performance, you need to build a thorough and consistent appraisal
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Amazon Top Seller Secrets
$26.99Add to cartThere is a new phenomenon hitting the world of the Internet marketplace. PowerSellers who have made a fortune on eBay are moving their merchandise over to Amazon. After all, the benefits of selling on Amazon are legion-sellers have found that they can charge more for their merchandise, avoid upfront fees, and deal with less-demanding customers. The opportunities for selling are endless-Amazon now sells products in more than 40 categories and is the web’s number one retailer with more than 81 million customers. As the authors of the popular book eBay PowerSeller Secrets, Debra and Brad Schepp are experts at making big money selling products on the web. Now, in Amazon Top Seller Secrets, they show readers why Amazon is the marketplace that will bring them more cash and more customers. Sellers will discover everything they need to: * navigate the Amazon marketplace * set the right price for merchandise * drive more traffic to their product pages * achieve consistently high feedback ratings * become an Amazon Pro Merchant * open more than one Amazon WebStore * source the best products * and more With this priceless advice, readers can increase their profits and build their business without constraints and without all the hassles.
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Building A Winning Sales Force
$29.95Add to cartSales force effectiveness drives every company’s success, but keeping a sales organization at the top of its game is a constant challenge. As experts in the field, Andy Zoltners and Prabha Sinha have helped sales leaders around the world perfect their sales strategy, operations, and execution. Combining strategic insight with pragmatic advice, Building a Winning Sales Force provides current and aspiring sales leaders with innovative yet practical solutions to many of the most common issues faced by today’s sales organi-za-tions. The book shows readers how to: assess how good their sales force really is * identify sales force improvement opportunities * implement tools and processes that have immediate impact on sales effec-tive-ness * attract and retain the best salespeople * design incen-tive compensation plans * set goals * manage sales perform-ance * motivate the sales force With practical advice and case studies of companies that have conquered even the most challenging obstacles, Building a Winning Sales Force will enable every company to drive sales and stay competitive.
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Leadership Game : Winning Principles From Eight National Champions
$15.99Add to cartWhether you are coaching football, running a business, leading a charitable organization, or organizing a ministry team, the first step to success is in building a winning team. Author Tom Mullins, a winning college football coach himself, sought input from eight national champion football coaches for their approaches in building balanced and cohesive teams. Their responses are the Key Principles shared in The Leadership Game.Coaches Osborne, McCartney, Stallings, Fulmer, Stoops, Bowden, Coker, and Spurrier share insights, anecdotes, and real-life experiences here. Having won 11 of the last 13 national championships collectively, these coaches have what it takes to equip any leader to strategically build a successful team.
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Real World Time Management 2nd Edition
$14.99Add to cartMost of us dream about having a few extra hours in our day for taking care of business, relaxing, or engaging in the activities we most enjoy. But how can we make the most of our time when it seems as though there aren’t enough hours in the day? This instructive guide to time management is full of tips, techniques, and commonsense advice that will make anyone more productive. In this newly updated edition of Real-World Time Management, Michael Dobson includes invaluable tips on setting priorities, tricks for staying on track, keeping a closed-door policy, avoiding interrupters, and techniques for reducing stress through time management. Readers will also learn how to handle distractions, stop procrastinating, delegate tasks, deal with meetings, and manage time effectively while traveling. Instructive and helpful, Real-World Time Management will help all readers organize their time-no matter how hectic their lives may seem.
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Jacks Notebook : A Business Novel About Creative Problem Solving
$18.99Add to cartProblems! Jack Huber has his share. But when he is introduced to the creative problem solving process from an unexpected source, life soon changes . . . drastically. Jack Huber dreams of being a professional photographer and starting his own business. He has a few ideas but doesn’t know how to process them to make his dream a reality. That is until an unlikely mentor stumbles upon Jack’s path and shares a whole new way of thinking through problems. In Jack’s Notebook, Gregg Fraley, an innovation consultant to Fortune 500 companies, illustrates a well-kept secret of corporate America: the Creative Problem Solving process. “If you are struggling to move ahead in your career, if you’re an executive with a thorny corporate challenge, someone trying to solve a messy community issue, a family trying to sort through an emotional conflict, or an entrepreneur looking for ways to make the most of limited resources-this book is for you. If you have a ‘mess’ on your hands, you have found a useful tool.” -from the Introduction
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360 Degree Leader Workbook (Workbook)
$19.99Add to cartIn his nearly thirty years of teaching leadership, John Maxwell has encountered this question again and again: How do I apply leadership principles if I’m not the boss? In The 360 Degree Leader Workbook, Maxwell addresses that very question and takes the discussion even further. You don’t have to be the main leader, asserts Maxwell, to make significant impact in your organization. Good leaders are not only capable of leading their followers but are also adept at leading their superiors and their peers. Debunking myths and shedding light on the challenges, John Maxwell offers specific principles for Leading Down, Leading Up, and Leading Across. 360-Degree Leaders can lead effectively, regardless of their position in an organization. By applying Maxwell’s principles, you will expand your influence and ultimately be a more valuable team member.
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Leading With Kindness
$19.99Add to cartBy now, many leaders have realized that when it comes to business, nice guys often finish first. Old-fashioned images of corporate callousness and greed have been replaced by a gentler, more human conception of great leadership. But how does one define “kindness” in the context of business? And what is the best way to “use” this deceptively complex notion as a guiding principle to lead an organization successfully into the future? Far from presenting a naive idea of kindness, this eye-opening book identifies the surprising attributes successful “kind” leaders share. Readers will learn how they can use kindness to: * motivate employees, committee members, and others * recognize unique talents while nurturing all employees * establish a supportive environment * spur continuous organizational growth * adapt to change * stimulate calculated “stretch” and risk-taking * prepare the next generation of leaders This realistic book shows leaders how they can use sincerity, honesty, and respect for the good of their organizations.
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Accounting Demystified
$18.99Add to cartAccounting is truly the language of business. Success or failure is measured in dollars, but in order to make good decisions, you need to understand how finances drive business realities and become fluent in the essential elements of the accounting process. ACCOUNTING DEMYSTIFIED tells you all you need to know about the numbers that drive business. The book uses examples of typical business situations to demonstrate basic financial concepts, including: * The accounting process * Financial statements * Making entries * Accounts payable and accounts receivable * Cashflow statements * Fixed and intangible assets * Inventory * Liabilities * Adjusting and closing entries * Prepaid expenses *Preparing a bank reconciliation * Accounting information systems * Stockholders equity * Ratio analysis ACCOUNTING DEMYSTIFIED transforms a complex and potentially intimidating subject into something anyone can easily comprehend. This useful resource helps you understand the basics of accounting and gives you access to an essential part of any business equation. For new students of accounting, entry-level accounting professionals, and business professionals whose own work relates directly to the numbers on the ledger, a basic understanding of core accounting functions and documents is critical. Accounting Demystified provides a simple and straightforward description of universal elements of the accounting process, plus accessible tutorials in creating, interpreting, and using financial statements. Haber’s clear language will let readers: * understand accounting basics * find errors quickly * prepare accurate financial statements * analyze financial documents * determine the financial health of a business * prepare a financial prospectus for potential investors and lenders From the classroom to the back room to the board room, Accounting Demystified serves as a valuable primer on the basics of accounting and the purposes they serve.
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Age Curve : How To Profit From The Coming Demographic Storm
$22.99Add to cartFor years, marketers have held on to unwavering beliefs that have dictated how they market to their consumers. But the hard truth is that the changes we see in marketing and business are based on one undeniable factor-the size of the generations we are selling to. As each generation ages, what they buy and how much they buy will change. Each product and service has a “best customer” that sustains a business. As these customers grow up, the smartest marketers will stay ahead of them-and their money. In The Age Curve, marketing guru Kenneth Gronbach shows executives and entrepreneurs how to anticipate this wave of predictable demand and ride it to success. Gronbach reveals how our largest generations, the Baby Boomers and Generation Y, are redefining how we market and how businesses can anticipate their needs more effectively. Complete with entertaining examples of companies like Apple who have perfected their strategies for building a loyal customer base, as well as those who haven’t (Levi Strauss and Honda Motorcycle), this book will show readers: * how to determine their best customers * how successful companies are earning the loyalty of Generation Y and cultivating allegiance to their products for years to come * why Generation X is a much less valuable market than any of us have been led to believe * and much more Both shocking and compelling, The Age Curve will change the way companies look at their customers and how they market to them.
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Charting The Course
$15.99Add to cartIVP Print And Demand Title
Why is it that the same economic forces that produce good things for us like penicillin and housing are just as effective at bringing us things like pornography and heroin? How can the same systems of production generate such a wide array of good and bad outcomes? Markets are morally neutral. But people are not. Markets recognize no moral difference between good and evil. Markets don’t inherently recognize any values other than those brought by men and women to the marketplace each and every day.
At the core of the market system is a concept of value that says things are worth what I, the individual, say they are worth. We can have a deep respect for the power of markets to efficiently and effectively produce goods and services that increase society’s standard of living. But should we uncritically embrace a system that has as its most foundational principle, a concept of value that is so intensely humanistic, egocentric and relativistic? There is a way forward. While it is true that markets have no values, they are wonderful mirrors for reflecting the values that people bring to the marketplace each and every day. If people bring the right values, then markets will produce the right outcomes. People from all walks of life have a shared vision for the economic world in which they want to live. We do know what is right. The task before us is to take what we know and apply these practical principles in daily economic life.
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EQ Interview : Finding Employees With High Emotional Intelligence
$18.99Add to cartSmart hiring managers know that emotional Intelligence (EI) is a key indicator of success, but not always how to spot it. The EQ Interview will build your skills in assessing EI to ensure a good fit, with 250 behavior-based questions designed to uncover emotional strengths. You’ll learn to analyze responses to predict success—and even spot “EQ frauds” to avoid bad hires.
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AMA Guide To Management Development
$29.95Add to cartBased on the set of managerial competencies specially developed by the American Management Association for a new core management curriculum, The AMA Guide to Management Development provides readers with a comprehensive understanding of how to continually develop managers throughout their entire organization. The book considers every factor important in management development, and features in-depth information on topics including: * The five major categories of competencies, including business knowledge and the ability to lead and manage change and innovation * The specific skills needed, including communication skills and people management skills * Alternative methods organizations may use to develop managers, including different types of training and evaluation of learning effectiveness Management development is a crucial task for every enterprise. This book gives readers the guidance they need to make sure that both current and future managers have the abilities their organizations need to prosper.
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Strategic Staffing 2nd Edition
$35.00Add to cartCo-published with SHRM. Many organizations understand the benefits of a longer-term approach to staffing: reduced turnover and hiring costs, improved efficiency and morale, and ultimately greater profits. Unfortunately, traditional approaches to strategic staffing are often more effective on paper than in the workplace. Strategic Staffing: Second Edition shows how to identify staffing needs and opportunities through qualitative and quantitative measures, and presents several effective, nontraditional approaches to strategic staffing. Bechet includes factors as diverse as promotions, retirements, “decruiting” (the active management of staff out of an organization), termination, and even retention. Featuring full case studies and dozens of examples, the book is both enlightening and practical. And to help readers create their own staffing plans, the companion site has holds a trove of invaluable tools, including: * PowerPoint(TM) slide presentations * Customizable Excel(TM) spreadsheets * Assessment and evaluation forms * Calculations and analyses * Sample staffing plans, and much more. Integrating a strategic approach to staffing can result in reduced turnover and hiring costs, improved efficiency and morale, and ultimately greater profits. This book is a detailed, process-oriented guide that offers all the tools staffing professionals need.
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Accidental Entrepreneur : The 50 Things I Wish Someone Had Told Me About St
$18.99Add to cartLike many business owners, Susan-Urquhart Brown never expected to end up as an entrepreneur. Launching her own business spoke to her passions, but she soon realized there was much more to being a successful owner than she ever expected. In The Accidental Entrepreneur, she takes all the mystery out of going solo. For those who are just beginning to consider starting a venture as well as those who want to take their organization to the next level, she offers advice on what works and what doesn’t. With hard-won wisdom and empathy, she shows readers: * the 8 questions everyone should ask up front * the top 10 traits of the successful entrepreneur * how to obtain a license and sellers permit * the best way to create a business plan * 10 simple ways to get referrals * the 6 secrets of marketing a business * smart tips for investing and finance * ways to avoid burnout * how to avoid the 7 biggest pitfalls in business Starting one’s own business should be exciting, not scary. This is the one book that will show readers how to create a successful and fulfilling venture they can be proud of.
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Managing Online Forums
$26.99Add to cartEvery day, millions of users log on to their favorite online forums and interact with others to get advice and discuss everything from the latest news and trends to their hobbies, professions, and whatever else strikes their fancy. Admin-istrators have to lead these communities, deal with difficult users, and choose moderators. Legal constraints, spammers, and technical issues can turn the excitement of running an online community into chaos. With the right guidance, however, running forums can be a pleasure. Patrick O’Keefe has spent years developing and managing online communities. Now, he shows readers how to make the right decisions about every aspect of their forums, including: * choosing a name and domain name * picking the right software * deciding on user options like avatars and private messaging * setting guidelines and dealing with violators * ensuring that posts stay on topic * settling online disputes among users * involving users and keeping the site interesting Managing Online Forums is the one book that shows site owners and administrators how to create a safe and entertaining community that users will return to again and again.
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Goal Setting 2nd Edition
$14.99Add to cartWhy is it that some people consistently seem to get more done than others? The answer is that they know how to set specific, achievable goals for themselves…and then follow through on them. This revised and updated edition of Goal Setting features worksheets, quizzes, and other practical tools, giving readers powerful techniques they can use to set a goal, make a plan, and acquire the resources and power necessary to achieve their objective. The book shows readers how to: act upon their objectives in a precise, targeted way * recognize obstacles and overcome them * become more assertive * change counterproductive behavior * establish priorities * make the most of their time Achieving goals takes hard work and discipline. This expanded edition of Goal Setting gives readers the tools and techniques to accomplish anything.
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How To Negotiate Anything With Anyone Anywhere Around The World 3rd Edition
$22.99Add to cartThe ups and downs of negotiating can be challenging enough at home. But when people put themselves in another country-where the customs and conventions are often radically different-they’ve got a recipe for awkwardness and confusion at best, disappointment and disaster at worst. This new, updated edition of this long-trusted guide provides readers with the savvy they need to negotiate with finesse and ease, no matter where they are. The book provides expert advice on business practices, transactions, and attitudes throughout the world. Now expanded to include 63 countries, the book has been updated to reflect changes in the international scene as well as up-to-the-minute topics like foreign outsourcing and multicultural work teams that increasingly characterize present-day work relationships. Organized in an easy-to-access, quick-reference format, this bestselling guide is a passport to worldwide negotiation skills-and greater business success.
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From Difficult To Disturbed
$19.95Add to cartNationally syndicated career columnist Joyce Lain Kennedy’s ten best career books for 2007 How does an already busy manager deal with people whose personalities are difficult or even seriously disturbed? The answer lies in using practical psychology to understand just what it is that makes them tick, whether it’s something as common as being introverted or extroverted . . . or something much more serious. From Difficult to Disturbed helps readers become better managers by providing insight into both big and small people-problems that can seriously disrupt the workplace if they’re not handled correctly. The book contains down-to-earth solutions for dealing with: Personality Types including avoidant, dependent, histrionic, narcissistic, or antisocial workers * Common People Problems such as unproductive, angry, uncooperative, or chronic problem employees * Mental Disorders such as depression, bipolar disorder, schizophrenia, anxiety and panic disorders, as well as alcohol and substance abuse Every workplace is filled with a wide range of personalities. This book gives managers the insight, understanding, and tools they need to get the best from those who present the toughest problems.
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Supply Chain Cost Management
$34.95Add to cartFor most supply chains, cost reduction is imperative to long-term survival. Yet identifying the costs that can be eliminated-and then doing so effectively-can prove impossible without the right method. This book introduces the same process the author has used to save companies like IBM, Kodak, and DuPont billions of dollars, simply by harnessing the knowledge of suppliers. Using real-life case studies and examples, the book takes readers step-by-step through the process, showing them how to move beyond negotiation and: * identify critical costs in the supply chain * measure secondary and tertiary costs * develop strategic options * reduce, change, or eliminate activities that produce costs * implement an action plan * verify the plan with cost monitors * continually improve and modify the process The book gives readers everything they need to implement this powerful system, and bring genuine and permanent savings to their company.
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Becoming An Extraordinary Manager
$18.99Add to cartNearly all managers dream of being inspiring leaders who elicit the most from their people. But while they may understand the skills needed to manage their teams, very few know how to put their knowledge into practice. Now, any manager can get exceptional results and make an important contribution to the organization. Becoming an Extraordinary Manager focuses not just on “understanding” principles of good management, but on taking action. Readers will learn the basic attitude and skills outstanding managers must know, including: * why it’s critical to be interested in, rather than interesting to, their people * the best ways to motivate their team * effective interviewing techniques * conducting a performance review * time management * introducing change * delegation * thinking and acting about their people positively (the self-fulfilling prophecy) * building a high-performance team * retaining top talent * handling performance problems * listening Lively in style and thorough in content, this is the book that gives every manager a complete guide to avoiding the ordinary and becoming the best.
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Rookie Manager : A Guide To Surviving Your First Year In Management
$17.99Add to cartFor all new managers who are stressed out over how they’re going to handle their new responsibilities, The Rookie Manager is the next best thing to a Swedish massage–the perfect stress-reducer. This indispensable guide prepares inexperienced managers for the realities of today’s fast-paced business environment, providing real-world information that helps readers relax comfortably into their new managerial positions. Topics covered include: * Understanding the manager’s role * Managing former peers * Choosing a management style * Daily planning * Leadership and coaching * Managing a team * Motivating people to do their best * Making tough decisions * Delegating work * Hiring and orienting new employees * Conducting performance appraisals * Disciplining and terminating employees * Building communication skills–both up and down the hierarchical ladder, and more.
