Why Some Companies Emerge Stronger And Better From A Crisis
$24.95
Like many companies over the last few years, yours has probably done a great deal to reassess its physical, strategic, and financial vulnerabilities. But there is a huge difference between business continuity planning and true crisis management. Do your company and employees have the necessary “IQ” not only to withstand a crisis but also to come through it with strength and confidence? Ian Mitroff, recognized around the world as an authority in crisis management, has created a plan that goes well beyond “disaster preparedness” to help your company get accustomed to working in the face of some unsettling facts: * In an age of terror, cyberattacks, large-scale corporate fraud and more, crisis is no longer a question of if, but of when. * Your company, no matter its size, industry, or location, is not immune from this reality. * Your contingency planning will only be as effective as the human beings charged with putting it into action. Mitroff outlines seven distinct competencies your organization needs to handle crises effectively: * Right Heart (emotional IQ): By accepting crisis as an inevitability, you can process much of the shock and grief beforehand, and avoid making the effects of the crisis even worse through an unconstructive response. * Right Thinking (creative IQ): “Crises don’t give a damn for the ways in which we have organized the world,” so out-of-the-box thinking is essential. * Right Social and Political IQ: Understand that your business is subject not only to the particular pitfalls of its industry, but also to the universal and complex challenges that threaten all companies. * Right Integration (integrative IQ): Realize that crises are perceived differently by different stakeholders, and are never simple “exercises” that can be “solved.” Identify and reconcile these perceptions now so that the path is clear when the crisis strikes. * Right Technical IQ: “Think like a controlled paranoid” to uncover ways in which malicious forces could cause a crisis in your company. Question every assumption about what is “normal,” “impossible,” or “absurd.” * Right Aesthetic IQ: Reconsider the classic design of the corporation, which is meant to address problems as they arise, and move toward one in which crisis management is an overarching discipline on a par with, for example, finance. * Spiritual IQ: Reject the notion that people’s physical, mental, and spiritual beings are completely separate; recognize that crises cause us to question the very meani
in stock within 3-5 days of online purchase
SKU (ISBN): 9780814413272
ISBN10: 0814413277
Ian Mitroff
Binding: Trade Paper
Published: March 2005
Publisher: AMACOM – Harper Collins Publishers
Print On Demand Product
Related products
-
Grief Recovery Handbook (Anniversary)
$17.99Add to cartNewly updated and expanded to commemorate its 20th anniversary-this classic resource helps people complete the grieving process and move toward recovery and happiness
Incomplete recovery from grief can have a lifelong negative effect on the capacity for happiness. Drawing from their own histories as well as from others’, the authors illustrate how it is possible to recover from grief and regain energy and spontaneity. Based on a proven program, The Grief Recovery Handbook offers grievers the specific actions needed to move beyond loss.
New material in this edition includes:
How to choose which loss you should work on first
How to deal with growing up in an alcoholic or otherwise dysfunctional home
Loss of faith
Loss of career
Loss of health
And much, much more. -
New Kind Of Christianity
$16.99Add to cartAfter the hailstorm of controversy stirred up by the hardcover, we hope the paperback release keeps the debate going. One of the most innovative Christian voices today and author of the controversial A New Kind of Christian faces head-on the questions that will determine the shape of the faith for the next 500 years.
-
Render Unto Caesar
$28.99Add to cartThe revered Bible scholar and author of The Historical Jesus explores the Christian culture wars–the debates over church and state–from a biblical perspective, exploring the earliest tensions evident in the New Testament, and offering a way forward for Christians today.
Leading Bible scholar John Dominic Crossan, the author of the pioneering work The Historical Jesus, provides new insight into the Christian culture wars which began in the New Testament and persist strongly today.
For decades, Americans have been divided on how Christians should relate to government and lawmakers, a dispute that has impacted every area of society and grown more rancorous over the past forty years. But as Crossan makes clear, this debate isn’t new; it can be found in the New Testament itself, most notably in the tensions between Luke-Acts and Revelations.
In the texts of Luke-Acts, Rome is considered favorably. In the book of Revelations, Rome is seen as the embodiment of evil in the world. Yet there is an alternative to these two extremes, Crossan explains. The historical Jesus and Paul, the earliest Christian teachers, were both strongly opposed to Rome, yet neither demonized the Empire.
Crossan sees in Jesus and Paul’s approach a model for Christians today that can be used to cut through the acrimony and polarization roiling our society and dividing us.
-
Devil At My Heels
$14.99Add to cartAthletically gifted, Louis Zamperini propelled himself from the tough streets of Southern California to the 1936 Berlin Olympics, and to an NCAA mile record at USC that stood for 20 years. When war came he left the track for a B-24-a move that would have heartbreaking consequences. On a routine mission his plane crashed into the shark-infested Pacific and he would drift 2,000 miles for 47 days before being found by the Japanese. As a prisoner of war, Zamperini endured two years of horrible torture and humiliation at the hands of a psychopathic guard nicknamed “The Bird.” Yet Zamperini endured and returned home a hero.
Unfortunately, the terrible memory of his experiences haunted him. Zamperini turned to alcohol and spiraled into the depths of despair until a young preacher named Billy Graham helped him rediscover the faith that would eventually lead him to return to Japan and personally forgive all his now-imprisoned captors. Moving and unforgettable, terrifying and inspirational, Devil At My Heels is not to be missed.
Reviews
There are no reviews yet.